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4.3 out of 5

"The staff were extremely helpful and really friendly through out the evening with Abdou, the manager and the room maid / cook both really made the tri ... " More

By a verified traveller on Tue 03 Jan 2017

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Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double or Twin Room, 1 Bedroom, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

With your stay at Riad Al Jana, you're connected to a shopping centre and just a quick walk from Dar Bellarj. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 coffee shops/cafes.

  • Free WiFi and wired Internet
  • Enjoy Moroccan cuisine with pool views at Restaurant Al Jana, one of the property's 2 restaurants
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Jemaa el-Fnaa and 5 minutes from Majorelle Garden
  • Airport, train station pick-up and theme park shuttle service available for a fee

Riad Al Jana ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riad Al Jana

Everyone (2)
4 out of 5

Posted by on 2 May 2023

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5 out of 5

This is a fantastic Riad - book it now!

Pros: The staff, its cleanliness and the period decoration.
Cons: Maybe Solar heating for the pool and also some other heating for the colder months.
Location: Central to the old city, a really good location.
The staff were extremely helpful and really friendly through out the evening with Abdou, the manager and the room maid / cook both really made the trip for my wife an myself.... so a big thank you to you both. The room was super clean and beautifully prepared for our first night with rose petals on the bed, sink and in the shower with scented candles flickering, also a fresh bowel of fruit and bottled water. The room was also maintained super clean throughout our stay. The breakfast included fresh local bread, freshly squeezed orange juice and cooked pancakes or muffins, and really coffee and tea. The roof garden gave a spectacular view of the old city and the surrounding mountains. I cannot say enough about how great this riad and the staff were so 5 stars from the both of us. Andy.

Posted by , from UK on 3 Jan 2017

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Comment from Hotel Management

15 Jan 2017 by Abdou

Dear Thank you so much for your glowing review! I have transmitted this to my team as it is just the type of experience and feeling we want all guests to be returning home with. It's the personal mission of everyone at Riad Al Jana to ensure you have a wonderful time. I am so glad you enjoyed your stay with us and look forward to welcoming you back soon for more. All the best Abdou

4 out of 5

Richtiges Riad

Pros: der Innenhof
Cons: Heizung für die kalten Winternächte
Location: mitten in der Medina (Altstadt), sehr vieles: - Hammam - Einkaufen in den Souks - Lederwerkstatt anschauen - Stadtrundfahrt - Neustadt mit Bars/Clubs
Sehr freundliches Personal, Riad hat eine tolle Einrichtung aus Handwerkskunst, wir haben das Hotelangebot für 220 Euro genommen und wurden vom Flughafen von einem ruhigen / freundlichen Fahrer abgeholt und gebracht. In diesem Angebot war ein Ausflug in das Atlasgebirge inklusive, dort haben wir noch einen Bergführer für 20 Euro gebucht und mit diesem eine tolle Wanderung unternommen. Das Mittagessen beim Ausflug war nicht dabei, aber es gibt einige Restaurants in den Bergen. Der Fahrer hat noch bei einem Arganölshop angehalten, aber wenn man nichts kaufen will, kann man ihm das sagen und er fährt weiter ohne aufdringlich zu werden. Dasselbe bei der Führung durch die Medina, welche auch im Angebot inklusive ist, man läuft mit einem Stadtführer (Französisch oder Englisch) durch die Altstadt und dieser erklärt sehr viel und man sieht Ecken, Bäckereien wo man sonst nie hinlaufen würde, einfach sagen dass man nicht in Shops will, wenn man nichts kaufen will. Für die 220 Euro ist ausserdem jeden Abend ein Nachtessen dabei, man kann immer am Morgen das Menü zusammen stellen und Vorspeise, Hauptgang, Nachspeise auswählen, wo auch der europäische Hygienestandart gewährleistet ist (wir hatten nie Verdauungsprobleme). Das Riad ist eine Ruheoase mit Pool. Im Winter ist es in der Nacht leider sehr kalt und man muss warme Kleider dabei haben, den es hat keine Heizung, aber unter der Bettdecke ist es ja warm.

Posted by on 10 Dec 2017

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Comment from Hotel Management

13 Dec 2017 by Abdou

Dear Customer, Thank you for your insightful feedback and positive recommendation. We are glad to know that you have enjoyed your stay among us. Please let us know when you return back and we will ensure to receive you in a very great way and also with a enough hater to make sur that's warm all over the room. Kind regards Abdou

Property Features

There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this riad measures 108 square feet (10 square metres) and includes conference space. An area shuttle within 69 km and an airport shuttle (available 24 hours) are available for a fee. An indoor pool, a rooftop terrace, and spa services are also featured at the historic Riad Al Jana. The riad can provide concierge services and wedding services. For a fee, parking is available. Smoking is allowed in designated areas at this Art Deco Marrakech riad.

  • 6 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • 108 sq ft of conference space
  • 10 sq. m of conference space
  • Built in 1495
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Marrakech Central Station (4.1 km / 2.6 mi)
  • Property shuttles: Airport shuttle, area shuttle within 69 km, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, theme park shuttle, casino shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Riad Al Jana offers 6 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and complimentary dressing gowns. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. This Marrakech riad provides complimentary wired and wireless Internet access. Bathrooms include a shower with in-room jetted baths, slippers, designer toiletries and complimentary toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Select Comfort beds
  • Jetted
  • In-room dining (24 hours)
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Restaurant Al Jana – This poolside restaurant specialises in Moroccan cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required.

Scorpion Restaurant – This poolside restaurant specialises in Moroccan cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the riad include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Kayaking nearby
  • Personal motorised watercraft on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Riad Al Jana offers transfers from the cruise terminal, ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 250.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Riad Al Jana

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old.

Guests must contact this property in advance to reserve on-site parking

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Proof of marriage is required only for Moroccan couples.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: MAD 180 (one-way)
  • Airport shuttle transfer per child: MAD 180 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 180 per room (one way)
  • Uncovered self-parking fee: MAD 90 per day
  • Nearby parking fee: MAD 60 per day(820 ft away; open 24 hours)
  • Late check-out fee: MAD 1000 (subject to availability)
  • Rollaway bed fee: MAD 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riad Al Jana Riad
  • Al Jana Marrakech
  • Riad Al Jana
  • Riad Al Jana Marrakech
  • Riad Al Jana Hotel Marrakech
  • Riad Al Jana Marrakech
  • Riad Al Jana Riad Marrakech

You should know

  • Pool access available from 10:00 AM to 7:30 PM
  • Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.