Riad Al Ksar & Spa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Al Ksar & Spa

Exterior
Sun deck
Mountain view
Bar (on property)
Couples treatment room(s), steam room, Turkish bath/hammam

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Derb Al Aati Allah Haysalam 11, Marrakech, 40008
  • Bahia Palace
    1 min walk
  • El Badi Palace
    8 min walk
  • Souk of the Medina
    15 min walk
  • Marrakech (RAK-Menara)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Suite (Junior)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Superior Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Riad Al Ksar & Spa

Family-friendly ski riad steps away from Bahia Palace
After a day on the slopes, return to Riad Al Ksar & Spa to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an outdoor pool and a full-service spa. Change of towels is available on request
Riad Al Ksar & Spa offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include free toiletries and portable fans. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the riad include an outdoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Riad Al Ksar & Spa, you're just a quick walk from Slat al-Azama Synagogue. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Moroccan cuisine and pool views while dining at Riad Al Ksar & Spa
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, deep-tissue massages or facials at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a steam room
  • Steps from Bahia Palace and 8 minutes on foot from El Badi Palace
  • Airport, train station pick-up and local-area shuttle service available for a fee
Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. This riad's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the riad's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served a free continental breakfast daily from 8:30 AM to 10:00 AM. The riad hosts a free manager's reception daily.
Riad Al Ksar & Spa – This poolside restaurant specialises in Moroccan cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 metres
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Parking on site (EUR 5 per day)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Riad Al Ksar & Spa

Family friendly

  • Baby toys
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 25 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Al Ksar & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person
  • Airport shuttle fee per child: EUR 10 (from 1 to 18 years old)
  • Self-parking fee: EUR 5 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Riad Al Ksar & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ksar
Al Ksar Marrakech
Al Ksar Riad
Al Riad
Ksar Riad
Riad Al Ksar
Riad Al Ksar Marrakech
Riad Ksar
Al Ksar Riad And Spa
Al Ksar Riad Hotel Marrakech
Riad Al Ksar Spa
Riad Al Ksar & Spa Riad
Riad Al Ksar & Spa Marrakech
Riad Al Ksar & Spa Riad Marrakech

Riad Al Ksar & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 167 reviews" "
Rating 8 - Good. 58 out of 167 reviews" "
Rating 6 - Okay. 19 out of 167 reviews" "
Rating 4 - Poor. 3 out of 167 reviews" "
Rating 2 - Terrible. 6 out of 167 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
We stayed for 5 days in the heart of the Medina and this Road was exceptional. The management and staff were excellent and made the visit a great success.
Stayed 5 nights in May 2024

10/10 Excellent

Annabel Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this Riad - everything from hasstle free airport pick up, breakfast on the rooftop terrace each morning, attentive care from all members of the hotel team, easy walking distance to Palais Bahia and the main tourist attractions, quiet, clean - fabulous!
Stayed 6 nights in Dec 2023

10/10 Excellent

Missi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Damien and the staff were amazing. Highly recommend this hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

Farhiya Abdi

Stayed 3 nights in Jul 2023

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is nicely located for walking to see many of the sites. The Riad had a quiet, calming atmosphere as it is also a spa. Staff were very helpful.
Stayed 3 nights in Jan 2023

8/10 Good

shaojie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2022

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful oasis in the middle of Marrakesh’ busy old town. In walking distance from many tourist sites. Excellent host, who helped us with everything, including sight seeing tips, directions and finding suitable parking in the town. We especially loved our rooms and the roof garden. I would definitely come back here as the riad has so much character and comfort and a very welcoming host.
Stayed 2 nights in May 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Great location, really nice Riad, very pleasant staff. Would highly recommend.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Roof terrace. Friendliness and helpfulness of staff. Atmosphere and peace of building. Accessibility to major attractions. Availability of day tours at reasonable prices.
Stayed 6 nights in Jul 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the central parts of Marrakesh. Beautiful garden with a small pool and a rooftop bar where you can order drinks via an intercom radio. Great staff that helped us finding around town and also booking day trips in the area.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable authentic place
The place is cozy and nicely tacked in the narrow streets of Jewish quarter. You feel that you're in Morocco and not in another faceless standard hotel. It's comfortable 20 min walk to Jamaa el Fna. The people working at the riad are great and extremely friendly. The room was good and clean with authentic local flair. Shower upgrade would be great but then you're in Africa after all.
Stayed 3 nights in Apr 2019

10/10 Excellent

chrisj, London , UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful traditional Riad with a beautiful roof garden. Perfectly located in the old town with most of the cultural highlights within walking distance.Fabulous staff, particularly Olivier, the manager, and Abdul who made us feel most welcome. Would recommend using their airport pickup service.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful atmospheric old house. The personnel are almost all delightful to deal with. The rooms are quiet. The only downsides are how dark the rooms and common parts are and the bedrooms lack adequate ventilation. This may be inevitable in a building of this style. Otherwise we had a very good time here.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

RALPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Marrakech
Wonderful calm respite from the chaos of Marrakech. Beautiful courtyard garden with small plunge pool to cool off. Great roof terrace for breakfast and evening drinks or snacks. Good location for walking to main square, souls, Bahia Palace and Badi Palace. Only caution is difficult to find if you are driving.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Riad in the Medina
Great little Riad, perfect position to explore the Medina, comfortable, good service, very friendly staff. The food is simple but good. The hamman and massage an added bonus.
Stayed 6 nights in Jan 2018

10/10 Excellent

Hemsley family , Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish oasis of calm in the medina
Fantastic location in the Jewish quarter of the medina. Hotel is beautifully styled with sun roof terrace and plunge pool, and offers quiet time out from the hustle and bustle of the souks. Staff are friendly and helpful. Water pressure and temperature could be better but not enough to spoil our stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and close to the centre of Marrakesh.
Very nice trip to Marrakash. People are very friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, comfortable hotel
Very welcoming and helpful staff, very nice atmosphere, lovely place

6/10 Okay

Mookhtar, Chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon in Marrakech
Nice Riad with exception of the neighbourhood Parking area a bit far Everything good Abdou very helpful and the rest of staff

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jon & Laura, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly service
Olivier and his team made us feel welcome, with nice food served for breakfast. The hotel was excellent at recommending attractions, places to eat and drink, also a few tips for tourists and the approximate price of things that you should reasonably pay. Lovely weather, colourful and beautifully decorated. Would recommend and go back again next time we visit.