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Riad O2

4.0 star property

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Photo gallery for Riad O2

Rooftop terrace
View from room
Indoor spa tub
Turkish bath/hammam, body treatments, deep-tissue massages
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included

Explore the area

Map
97, Derb Semmaria, Sidi Ben Slimane, Side Ahmed soussi, Zaouia, Marrakech, 40008
  • Dar el Bacha Palace
    ‪9 min walk‬
  • Le Jardin Secret
    ‪10 min walk‬
  • Ben Youssef Madrasa
    ‪12 min walk‬
  • Marrakech (RAK-Menara)
    ‪20 min drive‬

Room options

View all photos for Le Riad O2

Terrace/patio

Le Riad O2

  • 160 sq m
  • Mountain view
  • Sleeps 14
  • 3 Double Beds, 2 Single Beds and 2 Queen Beds

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About this property

Riad O2

Family-friendly Marrakech riad in Medina with free breakfast
An indoor pool, a restaurant and a bar/lounge are available at this riad. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, Access to hot tub and coffee/tea in a common area.
Riad O2 offers 7 accommodations with complimentary bottles of water and free toiletries. Each accommodation is individually furnished and decorated. This Marrakech riad provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include baths or showers. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at Riad O2, you're just a quick walk from Le Jardin Secret. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Moroccan cuisine while dining at Rachida at Riad O2
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include babysitting, supervised childcare and a concierge
  • Within a 10-minute walk of Dar el Bacha Palace and Ensemble Artisanal
  • Airport, train station pick-up and local-area shuttle service available for a fee
Riad O2 offers its guests an indoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and barbecue grills are also featured at the family-friendly Riad O2. An area shuttle within 8 km and an airport shuttle (available 24 hours) are available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served a free continental breakfast daily from 7 AM to 11:30 AM.
Rachida at Riad O2 – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MAD 100 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 8 km
  • Train station pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Rachida at Riad O2

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • In-room babysitting
  • Indoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 partially-open bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 per cent for credit card payments
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad O2

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 41.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 275 per vehicle (one-way, maximum occupancy 7)
  • Nearby parking fee: MAD 100 per day (3281 ft away)
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Riad O2 offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

O2 Marrakech
O2 Riad
Riad O2
Riad O2 Marrakech
Riad o2 Hotel Marrakech
Riad o2 Hotel Marrakech
Riad O2 Riad
Riad O2 Marrakech
Riad O2 Riad Marrakech

Riad O2 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 98 reviews
Rating 8 - Good. 28 out of 98 reviews
Rating 6 - Okay. 7 out of 98 reviews
Rating 4 - Poor. 5 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdoulrahman, Murfreesboro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place is huge and very clean. Close to almost anything you need. The showers can be better but they do the job. The breakfast is great and the ladies who make it are amazing. highly recommend.

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hidden riad deep in the medina.
We had a great room, the Oeuf Room with an awesome bath tub. It was quiet and the hosts were very nice. It was difficult to find, but once we found it, it was fun to have this secret hidden away lair to return to each night after exploring the city. Definitely a nice place to stay.
Oeuf Room
Courtyard with welcome tea
Awesome bathtub
Courtyard
Stayed 3 nights in Dec 2019

8/10 Good

Anna, Vancouver

Travelled with group
Liked: Staff & service, property conditions & facilities
Dinner was fantastic! Staff were friendly. Beautiful terrace.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and friendly people. This riad is fantasic, peaceful and quiet, highly recommended! Breakfast is high quality and highly recommend getting dinner on the terrace.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It is a nice Riad very close to the centre of Medina. The staff is really friendly. The old the old part of Marrakech was a shock to us when we arrived. I am not sure I will stay in the centre of Medina next time as I
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Avoide
We had written a review to our hotel directly but had received no reply. We where not checked in and the manager was no where to be found. It advertises as a restaurant but when asking for a snack where told nothing was in the kitchen... 2 nights in a row. Staff are unwelcoming and when checking out received no goodbye from the lady. On a whole i would avoid this hotel
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Marrakech!
Excellent experience with a wonderful staff. The rooftop was excellent and I did yoga up here both days! The food was great and the hammam and massage was wonderful! It was also quiet :)
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place if you want a traditional riad
Very friendly, nice staff, helped us organise trips, massage, find our way round the local area Riad has a lot of charm, traditional features Rooms are very clean and beds/sheets comfortable Breakfast was good but a bit repetitive if you stay multiple days (we stayed 4 nights) We had a nice dinner there one night too. Wifi in our part of the riad did not work at all. We had to go to the main part for any wifi at all and that was limited - for a family holiday no/limited wifi is not the end of the world (kids may disagree!) but is is nice after an excursion to to some online research of where we went / plan the next day, so this was frustrating. And be prepared for the imam doing the early morning call to prayers! Overall an enjoyable part of our Marrakech experience - nice to stay in a traditional venue rather than a modern hotel
Stayed 4 nights in Oct 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite a travel arrangement snafu, I had a great stay at Riad 02 to celebrate my birthday. Annette, Moad, Hassan, Rachida, and the rest of the staff were helpful with providing directions, recommendations, and more. The jacuzzi was a great way to end busy nights walking the maze-like Medina. If you're lucky, you might get to hear Gnawa performances on nearby rooftops. I didn't try the dinner but the breakfast was tasty.
Stayed 3 nights in Sep 2018

10/10 Excellent

Jacob, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad in the heart of the old town
We couldn't wish for a better hotel to stay in! The room was beautiful, very spacious and very nicely decorated. The stuff doesn't speak much English, but we didn't have any problems to sort anything with them out. The breakfast on the terrace was amazing and also very tasty. They served us whenever we needed. You will not stay directly at the main square which was a really good thing for us as we like to stay and eat like locals, not tourists. The jacuzzi was lovely as well. I would highly recommend it to everyone who wants to experience true Marrakesh in a beautiful place.
Stayed 7 nights in Aug 2018

8/10 Good

charlotte, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic riad - a pleasure to return to
A fantastic place to stay with warm welcoming staff. So pleasant and happy to take on board any wishes such as meal requests. A little cold inside (which can be a relief in the hot summer months) and no room facilities as such (no hairdryer, tea or coffee making facilities) but really interesting, clean, individual rooms. We loved it here. Thank you
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Poor service
No one to speak English, very secluded and when you try to take it up with the hotel (when u manage to contact someone) they are not very reasonable at all! Also very expensive compared to other places .
Stayed 4 nights in Nov 2017

4/10 Poor

BV, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff but services not so good
Food needs to be improved. I ordered food for the night, as the hotel is located a bit far from closely restaurants. It was prepared in the afternoon and then reheated for me at night. So it was not so fresh. Getting the taxi from hotel on arrival is highly recommended as the place is hard to find. Then for the departure it´s best to take a local taxi and pay half the price. They have a nice hammam but massage therapist was not so good. So, probably better to go to specialized places in town.
Stayed 2 nights in Nov 2017

6/10 Okay

paul, london

Liked: Room comfort
Good Hotel and staff but poor food
Breakfast was a complete let down. Only 2 types of jams and honey with bread! A small jar of orange juice in a country who grows orange plenty. No protein at all (no cheese or eggs)! 17 Euro/person dinner was just a rip-off. You can get better food here with that money in UK. Not recommended family with children at all.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You must eat here!
Rasheda (hope I spelt this correctly) was amazing and her food was the most incredible you must have dinner on the roof Terrace .
Stayed 6 nights in Sep 2017

6/10 Okay

Faadil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Yusuf, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, hosting & friendly staffs
Enjoyed staying at this hotel with my family for 11 days Staffs helpful & very kind & enjoyed the foods & also like the morocco Hammam & very pleased with the services we had received during our stay 😁😁😁
Stayed 11 nights in Jul 2017

10/10 Excellent

Lisa, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay at Riad 02
We had a lovely time staying at the Riad O2 recently. The staff were very attentive and so friendly. Prior to our stay I emailed the riad and they offered to make a cake for my boyfriend's birthday. The reason for our trip. It was such a nice gesture. We would defintely recommend staying here!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL FELT LIKE FAMILY :)
Felt like we were staying at a family holiday house! The staff well looked after us,cooked us fresh breakfast every morning (moroccan pancakes,fruit,butter,honey,jam,mint tea,coffee),helped us with taxi service and excursions..we also booked a spa day at the riad,we had private therapists for the hammam and massage,well worth the money,plus we got the jacuzzi boiling hot all to ourselves :) The riad is located in the Medina area,the centre of the old town,great area to experience the real Marrakech. Half hour walk to the main square or 5mins by taxi. Lots of local shops and restaurants around,walking distance. Very clean place,towels changed every day,air conditioner/heater in bedroom,drinks available to purchase at the riad or free tea/coffee at any time :) Thank you to the whole team for helping us bring home great memories of Morocco!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for medina visits.
Stay was great, organised the transfer from the airport Hicham was waiting to collect us even though we landed early with sign for riad o2. I would suggest this transfer, I have been to morocco several times and when you arrive it aviods the hassle of negotiating prices for taxis and also navigating through the intertwining maze of paths to locate the riads. On arrival we completed some paperwork and our bags taken to our room. We walked into the medina on the first evening, this was a 15-20 minute walk. Good if your happy to walk, otherwise it's approx 80dirham for a taxi. The room was narrow and two single beds but we did book this so would be ideal if you were travelling as friends or don't like to share with your partner :-S Breakfast was good, had it on the roof in the morning sun, very picturesque. Overall the staff were friendly and accommodating. Good location, clean room and excellent price. We did only stay one night as we just wanted to visit the medina for one evening and then moved out of town to a villa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ali, Houston, Texas USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation facility for a family!
Overall Riad O2 is an excellent accommodation facility for a large family. Large space and options available. The staff including the two cooks (Rashida 1 & 2) and Hassane were outstanding.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Okay Riad
The two cooks and nightwatchman at the Riad o2 were great but the guy who checked us in, and the only one who spoke English and said he'd be there for our 3 day stay to ask him anything, vanished after the first day and one of the cooks checked us out. Lack of communication from his part left us feeling slightly jilted about a day-tour we expected to include more than it did. We are two girls and not about to go off alone into the jungle with a random guy who said he was a "guide" to the waterfalls after approaching us at a riverside restaurant we ate at. Because of this, and because we thought we'd be joining another group and not going alone with a stranger and without our driver, we declined on the trek, which felt like we didn't get our money's worth. Overall, though, a good Riad in a quiet neighbourhood right outside of the start of the Souq. A 15 minute walk to the Square and close to a taxi rank. But don't rely on the staff at the Riad to be helpful with information outside of their own cooking and waiting duties. If you don't speak French or Arabic it can be a challenge communicating. Our biggest gripe was the beds. Concrete hard mattresses and flat pillows. Our necks and hips were aching after 3 nights. It might have been better to sleep on the roof terrace sunbeds. Individual rooms don't have locks on the doors so don't leave anything in the room without securing it.