Best Western Hotel Stella D'Italia

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Stella D'Italia

Exterior
Lobby
Lobby
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Via Mario Rapisardi 7, Marsala, TP, 91025
  • Palazzo Senatorio
    1 min walk
  • Piazza della Repubblica
    1 min walk
  • Chiesa Madre
    1 min walk
  • Trapani (TPS-Vicenzo Florio)
    26 min drive

Room options

Standard Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Best Western Hotel Stella D'Italia

Hotel in Marsala with marina and 24-hour front desk
Along with a marina, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and 24-hour room service.
Best Western Hotel Stella D'Italia offers 35 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Best Western Hotel Stella D'Italia, you're just a quick walk from Palazzo Senatorio. Enjoy features like free WiFi in public areas, plus a marina and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Palazzo Senatorio and Piazza della Repubblica
Best Western Hotel Stella D'Italia offers its guests a marina. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Hotel Stella D'Italia. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Marsala hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 6 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space

Outdoors

  • Marina

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December - 14 January, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 15 January - 15 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 16 March - 14 November, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Valet parking fee: EUR 6 per day
  • Late check-in fee for check-in between noon and 6:00 PM
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number IT081011A1JGJE5VN5

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Stella D'Italia
Best Western Hotel Stella D'Italia Marsala
Best Western Hotel Stella D'Italia
Best Western Stella D'Italia Marsala
Best Stella D'italia Marsala
Best Western Hotel Stella D'Italia Hotel
Best Western Hotel Stella D'Italia Marsala
Best Western Hotel Stella D'Italia Hotel Marsala

Best Western Hotel Stella D'Italia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 245 reviews" "
Rating 8 - Good. 94 out of 245 reviews" "
Rating 6 - Okay. 19 out of 245 reviews" "
Rating 4 - Poor. 5 out of 245 reviews" "
Rating 2 - Terrible. 1 out of 245 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gennady

Disliked: Staff & service, amenities, property conditions & facilities
Very difficult to get the hotel by car. No air conditioning in public spaces. When arrived, from desk refused to provide rooms. The only reason explanation we have, she the lady at the front desk was looking for a bribe. After we asked for a hotel manager, the rooms became available in minutes
Stayed 1 night in Aug 2024

8/10 Good

Gaea

Stayed 2 nights in Jul 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for Marsala
Great room, great staff and awesome food. Very nice place to stay for our Marsala visit. Super convenient to everything we wanted to do.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice room, great staff and very nice food !!! It was the perfect location for our stay in Marsala !!!
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel right in the centre. The valet parking service was a great help. The room was clean and well equipped. The staff were friendly and very keen to offer help. Breakfast had a good range of fresh, quality food. I don’t think you are going to do better than this hotel in the centre of Marsala. Just be prepared for a bit of a drive around the town to find it the first time you arrive. The only thing I would suggest would be a few little pots of milk to go with the tea in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Clare

Stayed 2 nights in Oct 2023

6/10 Okay

Randall, Trent Lakes

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Property well located in core, easy to walk places, Parking a little difficult. Room was comfortable. Front desk staff a little abrupt, little effort put into recommendations for dining etc
Stayed 1 night in Sep 2023

8/10 Good

Brian

Upon check in we were assigned room 203. This room is directly across the small street from a bar/lounge. That is legally allowed to play music, loud until one AM. I attempted to contact hotel staff at 10:30pm via room telephone, no answer. Spoke with staff in the morning and informed then in a round about conversation that they receive numerous complaints from prior quest staying room 203.
Stayed 4 nights in Sep 2023

10/10 Excellent

Juan G.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Everything was perfect.
Stayed 1 night in Jun 2023

10/10 Excellent

narine

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location walkable to shops and restaurants and sites.
Stayed 1 night in Jun 2023

10/10 Excellent

Réal, Dollard des Ormeaux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel in Marsala the old sector’s is unbeatable.
Stayed 1 night in Oct 2022

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent and the staff was very helpful. Breakfast was fantastic.
Stayed 4 nights in Nov 2021

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
Amazing location for a stay in Marsala. Rooms were nice, but a bit small. Staff was very accommodating and let me check in early. I stayed in mid-September and the restaurant/bar was closed for the season, which was odd for a hotel of this caliber, but this was the case all around Marsala. Only complaints would be the size of the shower and air conditioning, which worked but not that well.
Stayed 1 night in Sep 2021

10/10 Excellent

Joseph

Stayed 2 nights in Aug 2021

6/10 Okay

CZ, Los Angeles

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outdated hotel. Needs some renovations. Parking situation is a bit difficult.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2020

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standards
Great place right in the city center. High standards
Stayed 2 nights in Aug 2020

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Marsala! I wonder whether the hotel may provide queen or king size beds that can be equipped with a single mattress rather than with two single bed mattress set together.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At home in Marsala
Very welcoming, a wonderful simple but great Italian hotel
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
REALLY READ AND CHECK INSTRUCTIONS ON HOW TO GET TO THIS HOTEL!!! Great front desk and good room. Lovely outlook from terrace.
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Experience
Excellent hotel with very professional and helpful front desk staff. The hotel has old school charm. It is very clean and located steps from the Cathedral and plaza with many places to shop and eat nearby. My sleeping room was spacious and clean and equipped with a compact refrigerator and a electric hot water kettle for coffee or tea. The bathroom was also roomy and well maintained. I would definitely stay at this hotel again. My compliments to the staff.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marsala Best Western
Staff were very helpful with driving directions and tips for restaurants.
Stayed 1 night in Jan 2019

8/10 Good

Casey, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for exploring the lovely city of Marsala! The staff was very nice and spoke English well enough to be helpful. They did not offer details on where to go specifically more just general information. Have a plan for seeing around and look up restaurants ahead of time. I highly recommend the restaurant Marinara just outside the old city wall! The fish is all fresh and the owners are very knowledgeable about local wine and super friendly. Oh and go to church if you are there on a Sunday! The music is beautiful!
Stayed 2 nights in Nov 2018