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Holiday Inn Express Marseille - Saint Charles by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Marseille - Saint Charles by IHG

Exterior
Exterior
Exterior
Bar (on property)
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
15 Boulevard Maurice Bourdet, Marseille, Bouches-du-Rhone, 13001
  • La Canebiere
    ‪7 min walk‬
  • Le Panier
    ‪14 min walk‬
  • Hotel de Ville
    ‪16 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Standard Room, 1 Queen Bed, Balcony | In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed, Balcony

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Sea View

Standard Room, 1 Queen Bed, Sea View | In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed, Sea View

  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, individually decorated, desk, soundproofing

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, individually decorated, desk, soundproofing

Standard Room, Multiple Beds

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, individually decorated, desk, soundproofing

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Courtyard View

Standard Room, 1 Queen Bed with Sofa bed, Courtyard View | Room amenity

Standard Room, 1 Queen Bed with Sofa bed, Courtyard View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Marseille - Saint Charles by IHG

Eco-certified Marseille hotel in 1st Arrondissement with free breakfast
A bar/lounge, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and dry cleaning.
Holiday Inn Express Marseille - Saint Charles, an IHG Hotel offers 120 accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. A pillow menu is available. 81-cm LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Marseille - Saint Charles, an IHG Hotel. During your stay, you're just a quick walk from La Canebiere. You'll find features such as free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Old Port of Marseille and a few minutes from La Vieille Charite
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 25 square feet (2 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Express Marseille - Saint Charles, an IHG Hotel. For a fee, parking is available.

This 3-star Marseille hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Italian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 25 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 16 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Saint Hotel Marseille Charles
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
Holiday Inn Express Marseille Saint Charles Hotel
Express seille Saint Charles
Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Marseille Saint Charles an IHG Hotel

Holiday Inn Express Marseille - Saint Charles by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 1002 reviews
Rating 8 - Good. 354 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
it
Stayed 3 nights in Oct 2024

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Convenient location across train station
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was welcoming, room comfortable, and breakfast delicious! I was at the hotel at a difficult time. My husband was in the hospital with a broken hand and hip. The staff bent over backwards to help in any way possible from helping with a great deal of luggage to calling taxies and being sure the driver understood my needs. I will be forever grateful for their care and concern.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Very close to the train station. But, smelly hallways and cheap furnishings.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special to say.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jemima, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean room and food breakfast. Directly opposite the train station and bus station for airport transfers.
Stayed 1 night in Oct 2024

6/10 Okay

Jip, Brossard

Liked: Staff & service
Disliked: Property conditions & facilities
Receptionist were very attentive and even the part time worker, additude was very good.
Stayed 3 nights in Sep 2024

2/10 Terrible

Bruce

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Only good thing about the property was the location near the train station. The internet was non existent in our room, air conditioning was very noisy, this was the worst place of the seven we booked on the trip. Breakfast was sketchy(eggs were a grainy powdered concoction) . Room was tiny I expected far better from Holiday Inn as I have stayed in others.
Stayed 1 night in Oct 2024

10/10 Excellent

CHEE KONG, SINGAPORE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient for those who arrive by TGV at Station St.Charles Marseille
Stayed 1 night in Sep 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is right across train station, very convenient. Becareful walking the streets around the neighborhood. Will not recommend. No convenience stores nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

MARINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice staff. Good breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Rabia

Disliked: Cleanliness, property conditions & facilities
Rooms were nice but the shower curtain was very dirty and the bathroom was smelly.
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The safe in our room was broken and even though they promised to fix it, they never did. Breakfast was pretty good, though they were constantly running out of silverware, plates, etc. Not a show-stopper, but they seemed to be a little behind. They had really great goose neck reading lights on both sides of the bed, but the wattage was so low it was impossible to use them to read. They are right across the street from the train station and the whole area is bustling all the time. It isn't the finest part of town, but we felt totally safe.
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff. Nice, clean room. The only complaint would be being woken up in the middle of the night by the air conditioning unit making a constant clanging sound. Other than that, it was a good experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Stayed 1 night in Sep 2024

10/10 Excellent

hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport bus,public transit and shops
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Practical and nice
Super convenient directly across Fare St Charles snd two Metro lines. Two metro stops or 20 min walk to Old Port. Lots of places to eat as well. Nice breakfast, nice rooms, luggage storage.
Stayed 4 nights in Sep 2024

10/10 Excellent

Donald J M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, fresh decor, good sound insulation, good buffet breakfast. Being handy for a mainline station, however, brings the usual issues these places attract: vagrants and dodgy characters, but the hotel itself is excellent value.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mei King Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Very near train station
Stayed 1 night in Sep 2024

6/10 Okay

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to train station
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

PAVITHRE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop for business travellers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

6/10 Okay

Terry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice service to us
Stayed 1 night in Sep 2024