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Holiday Inn Express Marseille - Saint Charles by IHG

3.0 star property

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Standard Room, 1 Queen Bed, Balcony | In-room safe, individually decorated, desk, soundproofing
Bar (on property)
Lounge
Shower, free toiletries, hair dryer, towels
Standard Room, 1 Queen Bed, Sea View | In-room safe, individually decorated, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
15 Boulevard Maurice Bourdet, Marseille, Bouches-du-Rhone, 13001
  • Old Port of Marseille
    ‪19 min walk‬
  • Grand Port Maritime de Marseille
    ‪4 min drive‬
  • Velodrome Stadium
    ‪5 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪29 min drive‬

Room options

Room, Multiple Beds

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Room, 1 Double Bed, Accessible (Smart)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

Toyoko Inn Marseille Saint Charles

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.1 out of 5, Very good, (2167)
The price is CHF 90
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Toyoko Inn Marseille Saint Charles

About this property

Holiday Inn Express Marseille - Saint Charles by IHG

Eco-certified hotel with free breakfast and 24-hour business centre
A bar/lounge, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and dry cleaning.
Holiday Inn Express Marseille - Saint Charles by IHG offers 120 accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. A pillow menu is available. 81-cm LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Marseille - Saint Charles by IHG. During your stay, you're just a quick walk from University of Aix-Marseille I. You'll find features such as free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • 15 minutes by foot from La Vieille Charite and a 2-minute drive from Museum of European and Mediterranean Civilisations
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 25 square feet (2 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Express Marseille - Saint Charles by IHG. For a fee, parking is available.

This 3-star Marseille hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Italian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 25 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 16 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Saint Hotel Marseille Charles
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
Holiday Inn Express Marseille Saint Charles Hotel
Express seille Saint Charles
Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Marseille Saint Charles an IHG Hotel
Holiday Inn Express Marseille - Saint Charles by IHG Hotel
Holiday Inn Express Marseille - Saint Charles by IHG Marseille

Holiday Inn Express Marseille - Saint Charles by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great for proximity to the train station but the area around the hotel is not somewhere you would want to walk around at night.
Stayed 2 nights in Dec 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 4 nights in Dec 2024

6/10 Okay

Özgür

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Alec George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff pick and choose when they speak English and when they suddenly don’t. Security could care less about protecting guests/the facilities. The rooms themselves are in desperate need of repair. Stains on the walls and floors. Black mold in the shower. Overall, terrible. Find a different hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Haider

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the area is not really safe.. i was worried about my family the whole time...
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alan, Coppell

Liked: Amenities
Rooms & bathroom were upto holiday inn sysndards clean .. l9ved the morning brealfast which was included.. awesome qulaity of all dishes much better then American hotels
Stayed 1 night in Nov 2024

10/10 Excellent

BARBARA, Port au Prince

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff on duty On Tues and Wed were wonderful. they did everything possible to make our stay comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, near everything...
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location opposite the main train station. Very friendly reception staff. Breakfast good. Good value hotel
Stayed 1 night in Nov 2024

8/10 Good

Chang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpes a lot, so conveniet area to wail to station and bus, taxi. The breakfast was good, too. Thanks
Stayed 1 night in Nov 2024

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Une nuit si bruyante à l'hôtel
Durant notre 2e nuit, il y avait des personnes(5 à 6 personnes)qui parlaient très fort au dessous de notre fenêtre qui donnait sur la terrasse, et ceci a duré de minuit à 6h30 du matin, même ils ont joué du basket. Le réceptionniste nous a donné cette chambre près de la terrasse en sachant probablement qu'il y avait une réservation avec des jeunes ce soir là, le lendemain, on lui en a parlé et, pour seule réponse, il nous a dit qu'il ne pouvait pas les contrôler, on aurait dû aller parler au superviseur pendant la nuit. Une nuit sans sommeil dans une si belle ville, c'est vraiment dommage et nous sommes très déçus de l'hôtel pour ne pas être intervenu.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
it
Stayed 3 nights in Oct 2024

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Convenient location across train station
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was welcoming, room comfortable, and breakfast delicious! I was at the hotel at a difficult time. My husband was in the hospital with a broken hand and hip. The staff bent over backwards to help in any way possible from helping with a great deal of luggage to calling taxies and being sure the driver understood my needs. I will be forever grateful for their care and concern.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Very close to the train station. But, smelly hallways and cheap furnishings.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special to say.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jemima, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean room and food breakfast. Directly opposite the train station and bus station for airport transfers.
Stayed 1 night in Oct 2024

6/10 Okay

Jip, Brossard

Liked: Staff & service
Disliked: Property conditions & facilities
Receptionist were very attentive and even the part time worker, additude was very good.
Stayed 3 nights in Sep 2024

2/10 Terrible

Bruce

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Only good thing about the property was the location near the train station. The internet was non existent in our room, air conditioning was very noisy, this was the worst place of the seven we booked on the trip. Breakfast was sketchy(eggs were a grainy powdered concoction) . Room was tiny I expected far better from Holiday Inn as I have stayed in others.
Stayed 1 night in Oct 2024