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Novotel Marseille Est Porte d'Aubagne

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Marseille Est Porte d'Aubagne

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Breakfast, lunch, dinner served; pool views
Bar (on property)
Property entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool

Explore the area

Map
184 Avenue De Saint Menet, Marseille, Bouches-du-Rhone, 13011
  • Château de la Buzine
    19 min walk
  • French Foreign Legion Museum
    4 min drive
  • Le Dôme
    13 min drive
  • Aubagne (JAH)
    13 min drive

Room options

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Minibar, individually furnished, desk, laptop workspace

Classic Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Minibar, individually furnished, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Minibar, individually furnished, desk, laptop workspace

Classic Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Similar properties

Exterior

Crowne Plaza Marseille Le Dome, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (189)
The price is CHF 113
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Crowne Plaza Marseille Le Dome, an IHG Hotel

About this property

Novotel Marseille Est Porte d'Aubagne

Family-friendly Marseille hotel in 11th Arrondissement with free parking
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and an outdoor tennis court are on-site. Change of towels is available on request
Novotel Marseille Est Porte d'Aubagne offers 77 accommodations with minibars and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel Marseille Est Porte d'Aubagne, you'll be within walking distance of Château de la Buzine. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy garden views while dining at Novotel cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a playground
  • 12 minutes by car from Old Port of Marseille and 11 minutes from Velodrome Stadium
  • Cats and dogs welcome for a fee
Novotel Marseille Est Porte d'Aubagne offers its guests an outdoor tennis court and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 2056 square feet (191 square metres) and includes conference space. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Novotel Marseille Est Porte d'Aubagne. Free self parking is available.

This 4-star Marseille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Novotel cafe – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novotel cafe

Family friendly

  • Arcade/game room
  • Children's games
  • Fenced pool
  • Free cot
  • Outdoor pool
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,056 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 12.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.00 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25
  • Rollaway bed fee: EUR 12.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Marseille Est
Novotel Est Hotel Marseille
Novotel Est Marseille
Novotel Marseille Est
Novotel Marseille Est Hotel
Novotel Marseille
Novotel Marseille Est
Novotel Marseille Est Porte d'Aubagne Hotel
Novotel Marseille Est Porte d'Aubagne Marseille
Novotel Marseille Est Porte d'Aubagne Hotel Marseille

Novotel Marseille Est Porte d'Aubagne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 409 reviews" "
Rating 8 - Good. 192 out of 409 reviews" "
Rating 6 - Okay. 74 out of 409 reviews" "
Rating 4 - Poor. 38 out of 409 reviews" "
Rating 2 - Terrible. 14 out of 409 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Marie

Travelled with family and small children
Liked: Staff & service, amenities
The location was key for us so we were happy about that. Reception area is great with toys for the kids while you check in and out. The rooms are ok, very old furniture and amenities. The all hotel needs a renovation to keep charging those prices.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Nav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book it
This is not a 4* hotel, it is a budget hotel. It wasn't clean, it smelled, the decor was seriously out of date, staff unhelpful. I've stayed in better 2* places.
Stayed 1 night in Oct 2021

8/10 Good

Westley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed longer than expected
We turned up to Marseille very late in the evening due to car trouble and didn’t have many options for accommodation. The staff were very accommodating and made our stay comfortable considering the current situation with COVID. Nice pool and clean rooms. Good enough that we booked a further 2 nights.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The children enjoyed the swimming pool, table football and the tennis court. The restaurant was good - the young male waiter was fantastic, he never stopped moving around helping people! Parking was easy and had really good access to the national park between Casis and Marseille.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Good breakfast. Friendly, helpful staff
Stayed 1 night in Dec 2018

10/10 Excellent

Gene, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good restaurant. Convenient and good food at reasonable prices. Room was good size.
Stayed 1 night in Oct 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing and very conventional
Hotel was amazing with very conventional bedroom and breakfast. Nothing too fancy and it is a bit off Marseille's city center (maybe 20 min drive) but since we had a car it was totally fine and great to commute to other places during our stay. It was very clean and very much well kept. Breakfast service was slightly a nuisance having to constantly ask for cutlery, plates, mugs, etc. but other than that, staff always attended to our request (with a slightly forced French smile).
Stayed 4 nights in Aug 2018

2/10 Terrible

Sajid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a complete and utter nightmare from start to end and I wish to put in a formal complaint!
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good but nothing to do near by without a car
Stayed 3 nights in Aug 2018

4/10 Poor

Yasar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This hotel was disgusting. Smelled horrid and the service waste just miserable. The rooms had a thick layer of stucco on the inside of the walls and smelled like moist swim towels.
Stayed 1 night in Aug 2017

4/10 Poor

Michael, Seatle

Disliked: Cleanliness, property conditions & facilities, room comfort
Solid 2 star
The only reason it's not rated a 1 star is because of Eduard who went above and beyond to accommodate and make our stay enjoyable. He is personable and friendly, and suffered my poorly spoken French. We arrived late due to the wild fires blocking the trains. It was almost 3 am, and we were exhausted and made our room concerns known, Eduard did what he could during a busy tourist season. The rooms are of adequate size actually a bit roomier than most European hotels. The showers are hot with good pressure. The negatives: 1. Air Conditioning is barely functional. 2. Carpets are stained and worn, cigarette burns in them (that dates how old the carpet is) 3. Sofa bed torn and uncomfortable. 4. The majority of the staff is aloof and impersonal, they are more interested in chatting up their friends and hanging out than actually doing anything, less the maids, they worked hard, but were making insults about us when I asked for a replacement towel as we had not showered in our original room, that had non-existent air conditioning. Yes I understand more French than they assumed. 5. Our hosts in Marseille were invited to the hotel bar to have a drink with us. The bartender completely ignored our drink order twice, and took the order for the pretty girls from the pool. After 30 minutes my friends (whom recommended the hotel were enraged) and I told him to forget our order, and it was met with a smirk. 6. there are NO SAFES IN THE ROOMS. 7. The breakfast is edible.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and out of date hotel.
Very old and out of date hotel. Can't believe it's a five star. Fridge didn't work. Extractor fan in toilet didn't work. Room smelled.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Convenient
Good choice fir one night in the area. Close to expressway and shopping centre

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to relax
It is a nice hotel with basic arrangements and recreation facilities. Very good if you are looking for relaxing. However it is away from city center.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very nice, comfortable hotel for a family.

10/10 Excellent

Al3x, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel with special extras
Very convenient hotel near aubagne and just outside marseille. A few miles away from Marcel Pagnol's childhood village. Very friendly staff and gorgeous breakfast!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the ticket
tgis was an excellent hotel for our stopover after a 400+ mile journey from Italy to Spanish border.the 24 hour reception, secure carpark and resonable proximity to motorways for our next leg of our journey were reasons for our choice. The hotel was very clean and staff helpfull and friendly. We would stop here again, certainly as part of a longer journey.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel
Hotel staff are friendly and helpful.

8/10 Good

pat, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything you need
all under 1 roof no need to go out

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jerry Jeff.

Liked: Cleanliness, staff & service, room comfort
Well appointed, spacious,well run.
As above, Staff welcoming & helpful, bar/restuarant staff v.good, particuarly 'Seylvan' (hope that's correct spelling). Food & drink not more expensive than nearby restuarants & at least one v. good chef. Try he onglent of beef!. Handy for nearby east side of Marselles, Cassis etc. traffic a bit challenging in rush hours for a Brit in a hire car! Overall very happy.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Below average
Air -conditioner did not work thus room became extremely hot. Little or nothing was done to resolve the problem.Kid's bed frame was broken. Frigobar did not work. Have been in several other Novotel's but this was below my expectation. Hotel is advertised as being in Marseille but in reality it is far away in a neighboring town known as La Valentine. Without a car and with kids this can be a nightmare as public transport is almost inexistent. Nearest train station was La Penne Sur Heauvanne and it took ages to get to. Only great thing was the swimming pool and the restaurant. Restaurant service was fantastic with great meals.