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Residhotel Vieux Port

3.0 star property

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December 2024
January 2025

Photo gallery for Residhotel Vieux Port

Studio, 2 persons, partial view on the port | View from room
Front of property
Lobby
Apartment, 1 Bedroom, Terrace | Premium bedding, in-room safe, desk, iron/ironing board
Studio, 2 persons, partial view on the port | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Business services
    Business services

Explore the area

Map
4 Rue Coutellerie, Marseille, Bouches-du-Rhone, 13002
  • La Canebiere
    2 min walk
  • Le Panier
    5 min walk
  • Old Port of Marseille
    8 min walk
  • Marseille (MRS-Marseille - Provence)
    31 min drive

Room options

View all photos for Studio, 2 persons, partial view on the port

Studio, 2 persons, partial view on the port | Premium bedding, in-room safe, desk, iron/ironing board

Studio, 2 persons, partial view on the port

  • 27 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Terrace

Terrace/patio

Apartment, 1 Bedroom, Terrace

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Double Bed with Sofa bed

  • 40 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio (2 Adults + 2 Children)

Fridge, microwave, stovetop, espresso maker

Studio (2 Adults + 2 Children)

  • 30 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Terrace

Premium bedding, in-room safe, desk, iron/ironing board

Apartment, 1 Bedroom, Terrace

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Double Bed

  • 28 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Staycity Aparthotels, Marseille, Centre Vieux Port

Kitchen
Free WiFi
Air conditioning
Laundry
4.3 out of 5, Excellent, (1102)
The price is CHF 109
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Staycity Aparthotels, Marseille, Centre Vieux Port

About this property

Residhotel Vieux Port

Aparthotel in Marseille, a short walk to Old Port of Marseille
Conference space, a TV in a common area and multilingual staff are available at this smoke-free aparthotel. Each apartment provides a fridge and a microwave, plus a stovetop and an LED TV with digital channels. Premium bedding, an espresso maker and a laptop-compatible safe are among the other amenities available to guests.
Residhotel Vieux Port offers 48 accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. 71-cm LED televisions come with digital channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Residhotel Vieux Port's great location. During your stay, you're just a quick walk from Old Port of Marseille. Features include breakfast (surcharge). This comfortable aparthotel has 48 apartments over 6 floors. An LED TV and a fridge are available in each apartment.
  • Each apartment offers an LED TV, a fridge and a microwave
  • Buffet breakfast served daily for a fee
  • Amenities include conference space, multilingual staff and TV in a common area
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Old Port of Marseille and a 4-minute drive from Grand Port Maritime de Marseille
Residhotel Vieux Port offers its guests multilingual staff and a television in common area. Event space at this aparthotel measures 323 square feet (30 square metres) and includes conference space.

This 3-star Marseille aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 5.50 for children

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 71-cm LED TV with digital channels
  • TV in common areas

Work spaces

  • 323 square feet of conference space
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a business district
  • In a historical district
  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 48 units
  • 6 floors

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 12:30 PM) and Monday - Sunday (2:00 PM - 10:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 5.5 for children
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Sunday: 7:30 AM - 12:30 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Residhotel Vieux Port.

Property is also known as

Suite Affaire Marseille Vieux-Port
Suite Affaire Vieux-Port
Suite Affaire Vieux-Port House
Suite Affaire Vieux-Port House Marseille
Massili Appart Aparthotel Marseille
Massili Appart Aparthotel
Massili Appart Marseille
Massili Appart
Massili'Appart Vieux Port Aparthotel
Massili'Appart Aparthotel
Massili'Appart
Suite Affaire Marseille Vieux Port
Residhotel Vieux Port Aparthotel Marseille
Residhotel Vieux Port Aparthotel
Residhotel Vieux Port Marseille
Massili'Appart Vieux Port
Residhotel Vieux Marseille
Residhotel Vieux Port Marseille
Residhotel Vieux Port Aparthotel
Residhotel Vieux Port Aparthotel Marseille

Residhotel Vieux Port Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 275 out of 771 reviews" "
Rating 8 - Good. 280 out of 771 reviews" "
Rating 6 - Okay. 113 out of 771 reviews" "
Rating 4 - Poor. 52 out of 771 reviews" "
Rating 2 - Terrible. 51 out of 771 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Elliot

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Didnt even feel like a cleaner had been in the room. Heavy black mould in the shower. Half a toilet roll. No cooking utensils other than a saucepan and fry pan. Towels and sheets both had stains on them. Room was noise with no view. Couod hear other rooms and everything outside. One of the wall plugs was falling out of the wall. The only good thing about this olace was the proximity to the water front. Spend a little extra and avoid the place. In our 2 month trip around europe this would be the worst place we have stayed.
Stayed 2 nights in Aug 2024

8/10 Good

Helene

Liked: Cleanliness
Vieux
Bon séjour mais quelques petits problèmes Lampe de chevet cassée, tuyau douche abîmé , vis à vis salle de bain désagréable Manque de modernité un peu vieux dans l’ensemble Mais pour 1 nuit on s’accommode .
Stayed 1 night in Aug 2024

8/10 Good

PIERRE-HENRI

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

AOUATIF

Liked: Room comfort
Établissement bien placé et sympa court séjour
Je remercie l'équipe qui est très gentille et accueillante, l hôtel est très boen placé à 1mn du Vieux Port. Dommage que les chambres ne soient pas bien entretenues , joints de la douche moisis, manque un rideau blanc sur deux fenêtres, certains placards bloqués, le matelas et sommier à changer pour un peu plus de confort. Sinon, ce que j ai trouvé agréable est que le nécessaire est bien présent ( serviettes, cafetière, bouilloire,frigo, liquide vaisselle, savon etc...). Les draps,et coussins sont propres. Je recommande cet établissement pour un court séjour c est très bien!
Stayed 3 nights in Aug 2024

8/10 Good

lydie

Stayed 1 night in Aug 2024

10/10 Excellent

ACDEMENAGEMENTAziz chorfi

Business traveller
Liked: Cleanliness, room comfort
Tres bon hôtel ainsi que l'accueil Merci
Stayed 1 night in Aug 2024

2/10 Terrible

Daniele

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel ever
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities
Very dirty, everything cracked, broken. For price very underwhelmed.
Stayed 1 night in Aug 2024

2/10 Terrible

Korina

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No tiene elevador tienes q subir con maletas por escaleras. Los cuartos tienen cabinetes rotos y cortinas rotas. El peor hotel en town Expedía pone unas foto de otro hotel q está al frente q es muy bonito. La ropa de cama con quemaduras de cigarro las toallas de material duro. No te quedes en este hotel y expedía tienes q tener cuidado. Muy mal servicio.
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness
Mucem and Football in Marseille
We stayed for 2 nights to watch the Olympic football between Spain and Morocco. It was a good base for the trip and the kitchenette was very useful. The block is in a quite urban location but it is well placed for the Mucem and the Port generally. The property had a terrace but only a view of adjoining properties. The room was decent but could do with a good dust.
Stayed 2 nights in Aug 2024

6/10 Okay

Jocelyn

Liked: Cleanliness, room comfort
Nice place, some staff not so much
I rang before to ask if l could arrive early and leave my bags and was told l could. But on arrival the female receptionist told me that there was a problem in the baggage room and that l could not, under any circumstance, leave them at the hotel. l had to leave them in a public baggage hold across the street which l was charged for each hour. Then l had to rush back to get my bag on time and then check in. When l checked in l was told by the male receptionist that there was nothing wrong in the baggage room and that l was pretty much lied to. It ruined my whole day. The room was good but there only a light, transparent curtain in the bathroom so the neighbours can see in. I was very uncomfortable with that and so l didn't turn on the light in the evening which was difficult. In the morning when l mentioned it, the receptionist told me that there was a special film on the window so people could not see in. If this is true it is not obvious. Also after the baggage debacle l am not sure that l believed her. All up a nice and convenient place to stay but l'm not sure if l would recommend it.
Stayed 1 night in Jul 2024

4/10 Poor

Brad

Travelled with partner
Liked: Cleanliness
I recently stayed at Residhotel and was very disappointed with the experience due to the staff’s unhelpfulness and dishonesty. The room was clean and well-maintained, which was a positive. However, the staff’s attitude was problematic. The fridge in our room wasn’t working, and despite notifying the front desk, no technician arrived. One receptionist said she would check the issue but then went on break and never returned. The situation worsened at checkout. The baggage storage room, just a few meters from the desk, was accessible with keys given to me by the receptionist so I could retrieve something from our bag. It was the receptionist’s responsibility to open the storage room, yet I was not supervised, and this lack of security meant I could have easily accessed other guests' luggage. During our final visit to collect all our bags, the same receptionist rolled her eyes at me when I simply asked to retrieve our luggage, which added to the frustration. Despite the clean room, the poor service and the staff's lack of professionalism overshadowed the stay. I wouldn’t recommend this hotel to those who value honesty and respect.
Stayed 4 nights in Jul 2024

2/10 Terrible

Clarence

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Zetoile

Travelled with partner
Disliked: Property conditions & facilities
The hotel is not as nice as the photos. It’s fine for 1 night but I wouldn’t stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

meryem

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is literally close from 12 midnight to 2 pm. If you show up between these time frames you have no one. Door is locked and you are literally waiting them to show up. There wasn’t any hand soap in our room. All the faucets were plugged. The only good thing was the location. If you are looking for a comfortable bed and a hygiene thats not your hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Wing Suet Cher

Disliked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

ZiDan

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Juan Esteban

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Louise

Travelled with family
Disliked: Cleanliness, room comfort
Okay but bedbugs got us
Looked good at first sight. The hotel is nicely situated and has some nice sized rooms. But the doors and restroom needed a cleaning. We got Bitten by bedbugs and only stayed one night
Stayed 1 night in Jun 2024

10/10 Excellent

Karl

Stayed 1 night in Jun 2024

8/10 Good

Ian

Mostly great but a hefty deposit was taken and has not yet been credited!
Stayed 2 nights in Jun 2024

6/10 Okay

Simone

Business traveller
Liked: Room comfort
Disliked: Cleanliness
The floor was not clean. The shower had many spots of mold. I asked to fix these problems and they were at least partially solved
Stayed 3 nights in Jun 2024

10/10 Excellent

Dan, Rochester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good sized room, pretty clean and quiet. (First floor room). Staff was friendly.
Stayed 3 nights in Jun 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Gloomy rooms, badly furnished and a really dirty shower cubicle. They hadn't cleaned behind its door for years by the look of it.
Stayed 1 night in Jun 2024

8/10 Good

Laurent

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024