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Terminus Saint Charles

3-star property
1 Place des Marseillaises, Marseille, Bouches-du-Rhone 044 511 21 42
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2.7 out of 5
See all 7 ebookers Reviews

Points Of Interest

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Terminus Saint Charles. During your stay, you're just a quick walk from La Canebiere. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Just a 2-minute drive from Old Port of Marseille and a few minutes from Grand Port Maritime de Marseille

Terminus Saint Charles ratings based on 7 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Terminus Saint Charles

Everyone (2) Business (2) Couples (3)
1 out of 5

Horrible

The hotel was that bad we stayed one night and then moved out to some alternative accommodation for the rest of ye duration of our trip. Don't stay here.

Posted by on 18 Jun 2014

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2 out of 5

Posted by on 29 Feb 2020

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Comment from Hotel Management

13 Mar 2020 by coline / la réception

Cher client, Nous venons de prendre connaissance de votre évaluation et regrettons de constater que celle-ci soit plutôt mitigé. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. J'espère néanmoins que nous aurions l'occasion de vous revoir lors d'un prochain séjour dans notre belle ville.

4 out of 5
l'accueil, le personnel très sympathique, agréable je n'ai malheureusement pas pu prendre le petit déjeuner car parti de très bonne heure et une nuit c'est très peu de temps a l'hotel pour juger mais l'emplacement et très bien en plein centre. je retournerai a cette hôtel.

Posted by on 10 May 2019

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Comment from Hotel Management

29 May 2019 by réception

Merci !! Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre hôtel ' TERMINUS Saint Charles '. Cordialement

3 out of 5

Bof, juste pour dormir...

Hotel vieillo au pied des marches de la gare saint Charles, très mal insonorisé, portes qui claque, TV des voisins de chambres, petite chambre, bref hotel juste pour dormir, et encore...

Posted by on 20 Feb 2016

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2 out of 5

Juste pour dormir (et encore...)

Vieille hôtel, très, très mal insonorisé. Les voisins qui claque les portes, la TV qui hurle, ca résone, bref dormi 3h à peine... Je n'ai pas eu le courage de testé le petit déjeuner à 6h du matin...

Posted by on 10 Feb 2016

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3 out of 5

Gemiddeld

Prijs kwaliteit konden we niet klagen, maar we zijn andere hotels gewoon. Beetje onze eigen schuld dus. Vlak aan het station, veel rumoer 's nachts. Het was zeer warm en airco was er niet afzien.

Posted by on 21 Dec 2015

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4 out of 5

face à la gare de marseille

décoration soigné , contemporaine très belle salle d'eau ultra moderne le seul bémol ,lascenseur est au premier étage

Posted by on 20 Oct 2015

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About the Terminus Saint Charles

Location 1 Place des Marseillaises, Marseille, Bouches-du-Rhone 13001

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Terminus Saint Charles. This 3-star Marseille hotel is smoke free.

  • 53 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Marseille (XRF-Saint Charles SNCF Train Station) (0.8 km / 0.5 mi)
  • Metro station: St. Charles Station (0.1 km / 0.1 mi)

Room Amenities

Terminus Saint Charles offers 53 air-conditioned accommodations with a safe and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Terminus Saint Charles has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.5 per person
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Terminus Saint
  • Terminus Saint Charles
  • Terminus Saint Hotel
  • Terminus Saint Hotel Charles
  • Terminus Saint Charles Hotel
  • Terminus Saint Charles Hotel
  • Terminus Saint Charles Marseille
  • Terminus Saint Charles Hotel Marseille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.