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Holiday Inn Express Charles Town, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Charles Town, an IHG Hotel

Rooftop terrace
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Hollywood Casino at Charles Town Races
    16 min walk
  • IHOP
    5 min walk
  • Harpers Ferry Station
    14 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    43 min drive

Room options

View all photos for Room, Accessible, Non Smoking

Room amenity

Room, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Mobility)

Room amenity

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room amenity

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Room amenity

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room amenity

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room amenity

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Charles Town

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1000)
The price is CHF 136
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Hampton Inn & Suites Charles Town

About this property

Holiday Inn Express Charles Town, an IHG Hotel

Hotel with free breakfast, near Hollywood Casino at Charles Town Races
An outdoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free casino shuttle. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area.
Holiday Inn Express Charles Town, an IHG Hotel offers 145 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Charles Town, an IHG Hotel. During your stay, you'll be within walking distance of Hollywood Casino at Charles Town Races. Enjoy features like free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 1-minute drive from Hollywood Casino at Charles Town Races and a few minutes from Jefferson Medical Center
  • Free casino shuttle service
Holiday Inn Express Charles Town, an IHG Hotel offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served. The business-friendly Holiday Inn Express Charles Town, an IHG Hotel also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Charles Town hotel.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Charles Town, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1001 reviews" "
Rating 8 - Good. 213 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heather, Waynesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pleasant and breakfast was delicious i loved the free shuttle.
Stayed 1 night in Sep 2024

10/10 Excellent

Tommy

Stayed 1 night in Aug 2024

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Clean room with comfy bed. Five stars!
Stayed 1 night in Sep 2024

10/10 Excellent

Tom, Sheridan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the mall area and restaurants, yet a quiet hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean! Staff super nice.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the HIE while in town for a show at Charles Town Casino. Exceptional customer service. Very clean which is a huge must for me. Very convenient to the casino area.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second stay. Friendly atmosphere and helpful staff. Like the transportation to the casino.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially satisfied with the workers. We were only on an over night, but I can’t even say how many people that said something nice to me. Whether it be good evening ,good morning, hello or have a nice day. Nice friendly environment. Great job Holiday Inn workers. It was noticed and appreciated.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

8/10 Good

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay and the staff was great would recommend them to everyone.
Stayed 1 night in Aug 2024

10/10 Excellent

María José

Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel with extremely pleasant working staff. Everyone who worked there always said "hello" or asked how everything was going. Breakfast was also very nice. We stayed for 2 nights and enjoyed it very much. Pool was a bonus!
Stayed 2 nights in Aug 2024

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2024

6/10 Okay

James

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were excellent. Property seems to have some issues with moisture/water that causes the rooms to have a musty smell.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It was convenient and clean
Stayed 1 night in Aug 2024

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The people were friendly and helpful, the breakfast was delicious and we liked the free rides.
Stayed 1 night in Aug 2024

4/10 Poor

LeAnn, Oklahoma City

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
No smart TV so we couldn't cast from our computer. Channel list only--no guide. Asked for additional blanket and were told they didn't have any. Asked if we could have comforter from empty room and were told they were full. They were definitely not full as there were very few cars in the parking lot. We were asked upon arrival if we were IHG members. We said we weren't, and he signed us up. We WON'T be using it!
Stayed 1 night in Aug 2024

8/10 Good

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to chain restaurants, clean, front desk helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024