Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

Indoor pool
Suite, 1 King Bed with Sofa bed (Extra Floor Space) | Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior
Exterior
Suite, 1 King Bed with Sofa bed (Extra Floor Space) | Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Air conditioning
  • Free WiFi
  • Housekeeping

Explore the area

Map
395 Old Franklin Tpke, Rocky Mount, VA, 24151
  • The Zone
    3 min drive
  • Harvester Performance Center
    4 min drive
  • Carilion Franklin Memorial Hospital
    4 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    38 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

Hotel in Rocky Mount with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel offers 63 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Premium digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel. During your stay, you'll be close to Gilly's Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 3-minute drive from The Zone and a few minutes from Harvester Performance Center
Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Rocky Mount hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (109 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Rocky Mount
Holiday Inn Express Rocky Mount
Holiday Inn Express Hotel And Suites Rocky Mount/Smith Mtn Lake
Holiday Inn Rocky Mount
Rocky Mount Holiday Inn
Holiday Inn Rocky Mount
Rocky Mount Holiday Inn
Holiday Inn Express Hotel Suites Rocky Mount
Inn Express Rocky Mount
Holiday Inn Express Hotel Suites Rocky Mount
Holiday Inn Express Hotel Suites Rocky Mount an IHG Hotel
"Holiday Inn Express Hotel Suites Rocky Mount an IHG Hotel"

Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 312 out of 637 reviews" "
Rating 8 - Good. 214 out of 637 reviews" "
Rating 6 - Okay. 61 out of 637 reviews" "
Rating 4 - Poor. 31 out of 637 reviews" "
Rating 2 - Terrible. 19 out of 637 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Not a lot of great restaurants around
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel for a one night stay
Stayed 1 night in Aug 2024

8/10 Good

Cynthjia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the check in problems.
Stayed 1 night in Aug 2024

10/10 Excellent

Cidalia, Jensen Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince to highway
Stayed 1 night in Jul 2024

10/10 Excellent

Mervin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff!
Superb staff, responsive and accommodating.
Stayed 2 nights in Aug 2024

8/10 Good

Paula

Travelled with family
Expedia and the hotel need to talk to each other. The check in process was awful.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth, Pine Bush

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year while visiting family in the area. Nick at the front desk was super helpful when we had Wi-Fi trouble with our phones. Breakfast is always top notch and they really stay on top of keeping it stocked. Only issue was an upstairs neighbor stomping, not casually walking, across the floor continuously. Not the hotel’ fault though.
Stayed 2 nights in Jul 2024

6/10 Okay

Elizabeth

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great breakfast. Wonderful lady assisting at breakfast.
Stayed 2 nights in Jul 2024

6/10 Okay

Charles

Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recent stay
Good night stay, remodeling was paused so no problem with construction noise, had room on back side of hotel so no road noise, breakfast was very good with options, our room was recently, would stay here again
Stayed 1 night in Jul 2024

4/10 Poor

Elizabeth

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Jun 2024

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our original room, the AC was not working. They did give us a new room but was not apologetic about the inconvenience. Room was clean. The pool area was disgusting. It smelled like something died. The water was a a weird color. The trash cans outside were full and made it unpleasant to be out there. The breakfast however was delicious. Mens pool bathroom looked like it hasn’t been cleaned in a month. 4 empty rolls of toilet paper and trash was overflowing onto the floor. We are IGH members and did the late checkout. About every 30 minutes housekeeping was at the door. Told them what time we were leaving and still continued to come to the door. The upgraded room was nice and the ac was great
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

2/10 Terrible

Donald

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property is currently under renovation. This should be #1 in the listing description. When we arrived exhausted and after 3pm, we were advised there were NO rooms available at this time, "we made our reservation 24hrs in advance" Finally we were placed in rm#318 on the same floor as the tile workers using very loud cutting equipment. The dust was choking thic, eyes were burning and my Registered Service Animal was sneezing continuously. We were offered a replacement that would be ready in 30 mins ? We electric to tough it out after 30 mins and no notification of any room been readied! Next morning we were awakened by a construction worker pounding a bucket with a hammer at the hallway end. It was horrific for both of us, no rest, no compensation, no we won't be back. This property is a poor reflection of the IHG group. At least stop expecting people to adhere to the environment and hazards a d close that floor until completely renovated and cleaning has been addressed ? Or expect more negative comments from paying customers!
Stayed 1 night in Jun 2024

6/10 Okay

Zacharia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It is what it is
The lobby area and elevator were dirty and not in proper condition
Stayed 1 night in May 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! This by far was one of the best hotels
Stayed 1 night in Jun 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Construction going on next to us so a but annoying but not terrible.
Stayed 1 night in Jun 2024

10/10 Excellent

Rosalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy room
The place is clean, staff are nice. The room is roomy as well as the bathroom. The breakfast selections are good and plenty. We will definitely be back here in the future.
Small fridge
Microwave and Keurig coffee maker
Hallway
Hallway
Stayed 1 night in Jun 2024

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in May 2024

6/10 Okay

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Not so great
The TV did not work, the AC unit was extremely loud and the house cleaner walked into our room without knocking during the early morning. Work was being done in the hotel but a lot more could be done.
Stayed 1 night in May 2024