Best Western Hotel Plaza Matamoros

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Plaza Matamoros

Outdoor pool, open 10 AM to 9 PM, pool loungers
Reception
Exterior
Aerial view
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
9th And Bravo Street #1421, Matamoros, TAMPS, 87300
  • Casamata Museum
    20 min walk
  • Stillman House Museum
    3 min drive
  • Immaculate Conception Cathedral
    4 min drive
  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    33 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Best Western Hotel Plaza Matamoros

Hotel in Matamoros with fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Best Western Hotel Plaza Matamoros offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate dining areas. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Matamoros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel Plaza Matamoros. During your stay, you'll be within walking distance of Rio Grande. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at El Patio
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 12 minutes on foot from Rio Grande and a 2-minute drive from Casamata Museum
Best Western Hotel Plaza Matamoros offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

WiFi is free in public spaces. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Hotel Plaza Matamoros. Free self parking is available.

This 3-star Matamoros hotel is smoke free.

El Patio – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Patio

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Hotel Plaza Matamoros

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10 AM to 9 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Hotel Plaza Matamoros
Best Western Plaza Matamoros
Best Western Matamoros
Matamoros Best Western
Best Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel
Best Western Hotel Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel Matamoros

Best Western Hotel Plaza Matamoros Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 651 reviews" "
Rating 8 - Good. 186 out of 651 reviews" "
Rating 6 - Okay. 70 out of 651 reviews" "
Rating 4 - Poor. 21 out of 651 reviews" "
Rating 2 - Terrible. 30 out of 651 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DR ERASMO

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jose Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good choice for a one night, just the A/C makes a little bit of noise, and the elevator needs an adjustment of speed since makes you feel illness at your first step outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Baltazar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien muy amable el personal definitivamente lo recomiendo
Stayed 2 nights in Aug 2024

10/10 Excellent

YANARA, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Jul 2024

10/10 Excellent

Marisela

Stayed 2 nights in Jul 2024

10/10 Excellent

Lorena

Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean property
Stayed 1 night in Jul 2024

6/10 Okay

Gina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 2 nights in Jun 2024

10/10 Excellent

Manuel

Stayed 1 night in Jun 2024

8/10 Good

DR ERASMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Jun 2024

6/10 Okay

Marcela, AVENTURA

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Considering that it is Matamoros, everything was ok, unfortunately the air conditioning was like having a rotomotor by your side and it was impossible to sleep.
Stayed 3 nights in Jun 2024

6/10 Okay

javier, keene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy pobre
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was cool
Stayed 1 night in Jun 2024

10/10 Excellent

Reilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe
Stayed 3 nights in Jun 2024

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Maribel

Travelled with family, Travelled with group
Liked: Staff & service
Room did not have hand soap holder and not enough towels were available. AC was off when we arrived so it made the room extremely humid. The hotel was very limited on parking spots, so 2 days I had to park in unsafe area. Dining area would close very early.
Stayed 3 nights in May 2024

8/10 Good

Yolnada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Daniela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, close to the border and walking distance to the plaza. Breakfast wasn’t good.
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service bad communication
The only thing I did it like they charge me more in Hotel $27for one person I didn’t see it Fair
Stayed 1 night in May 2024

10/10 Excellent

laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024