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Holiday Inn Matamoros, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Matamoros, an IHG Hotel

Exterior
Indoor pool
Exterior
Bar (on property)
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Av Pedro Cardenas 5001, Matamoros, TAMPS, 87396
  • Casamata Museum
    7 min drive
  • Stillman House Museum
    8 min drive
  • Agave Restaurant
    1 min walk
  • Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    9 min drive

Room options

View all photos for Suite, 2 Double Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Double Beds

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Double Beds, Smoking

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Smoking

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Accessible

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Smoking

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

Hotel Residencial Inn Suites

Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (124)
The price is CHF 80
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Hotel Residencial Inn Suites

About this property

Holiday Inn Matamoros, an IHG Hotel

Hotel with free parking, in the vicinity of Casamata Museum
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
Holiday Inn Matamoros, an IHG Hotel offers 181 accommodations with free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Holiday Inn Matamoros, an IHG Hotel, you'll be close to Casamata Museum. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Agave Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 7 minutes by car from Casamata Museum and 11 minutes from Gladys Porter Zoo
  • Free airport shuttle service
Holiday Inn Matamoros, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1023 square feet (95 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Matamoros, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Agave Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Agave Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,023 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Matamoros
Holiday Inn Matamoros
Matamoros Holiday Inn
Holiday Inn Matamoros Hotel

Holiday Inn Matamoros, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 98 out of 181 reviews" "
Rating 8 - Good. 44 out of 181 reviews" "
Rating 6 - Okay. 21 out of 181 reviews" "
Rating 4 - Poor. 9 out of 181 reviews" "
Rating 2 - Terrible. 9 out of 181 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Elvia

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The temperature in the building was not cool enough, we had a broken chair. The a/c in our room was also broken, we had to transfer to another room on our second day.
Stayed 3 nights in May 2022

8/10 Good

Ruben

Liked: Staff & service
I’m super picky so 8.5 out of 10
Lovely hotel, mattress was ok , very quiet, the food was amazing! They still want you to comply with mask but just refuse you will be ok !
Stayed 1 night in Apr 2022

8/10 Good

Jose

Stayed 1 night in Mar 2022

8/10 Good

Cinthya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very pleasant. The dining options were excellent.
Stayed 1 night in Mar 2022

10/10 Excellent

Luz Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very friendly.. Rooms are very clean.
Stayed 1 night in Jan 2022

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Samantha

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Conveniente
Es conveniente, no tan bonito y el lobby huele mucho a cigarro
Stayed 2 nights in Nov 2021

10/10 Excellent

Marilu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonder except that I paid for breakfast extra and they told me that it was not showing in their system.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
When I bought the tickets I was told the breakfast was included, then I asked the clerk hotel for my breakfast tickets he said that Expedia did not make the reservation with the breakfast so I have to pay extra for my breakfast very desapointed with expedia about my reservation.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super clean. Only thing I was that my key kept inactivating.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel located away from the main traffic.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2021

6/10 Okay

Krishna

Business traveller
Liked: Staff & service, room comfort
Reliable People
Restaurant and service are nice. Hotel is run down.
Stayed 2 nights in May 2021

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Front desk not helpful at all But I have the best customer service from housekeeping department My room was always clean and smelling fresh Thank you
Stayed 4 nights in Apr 2021

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Stephany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
Stayed 2 nights in Mar 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfortable place to stay. Friendly staff and they are following Covid guidelines.
Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveller

Stayed 9 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Maria

Stayed 1 night in Aug 2020

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
I didn't like that the pool is not open. I didn't like that the breakfast schedule was a different one and I lost a paid breakfast. I didn't like that tne AC was not cold enough and the staff was not helpful to change me the room or provide a fan.
Stayed 2 nights in Jun 2020

10/10 Excellent

Cynthia, Houston Tx

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always Holiday Inn Matamoros never disappoints. Staff is always friendly, rooms are very clean with everything working. The hotel handled all measures with the pandemic the right way.
Stayed 3 nights in Jun 2020