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Matsue Urban Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsue Urban Hotel

BUILDING No.2 Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Reception
Exterior
Room amenity
Restaurant

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
590-3 Asahi-machi, Matsue, Shimane, 690-0003
  • Shirakata Tenman-gu Shrine
    14 min walk
  • Lake Shinji
    17 min walk
  • Shimane Prefectural Art Museum
    18 min walk
  • Izumo (IZO)
    31 min drive

Room options

View all photos for BUILDING No.2 Double Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Double Room, Non Smoking

  • 12.13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for BUILDING No.2 Twin Room, Non Smoking

BUILDING No.2 Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for BUILDING No.2 Semi Double Room, Non Smoking

BUILDING No.2 Semi Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Semi Double Room, Non Smoking

  • 10.87 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

  • 10.87 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for BUILDING No.1 RENEWAL Twin Room, Non Smoking

BUILDING No.1 RENEWAL Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.1 RENEWAL Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for (Renewal Building 2) Double Room

Desk, laptop workspace, free WiFi, bed sheets

(Renewal Building 2) Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room (Building 2)

Desk, laptop workspace, free WiFi, bed sheets

Small Double Room (Building 2)

  • Sleeps 2
  • 1 Double Bed

View all photos for (Renewal Building 2) Twin Room

Desk, laptop workspace, free WiFi, bed sheets

(Renewal Building 2) Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Building No.1 Renewal Semi Double Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Building No.1 Renewal Semi Double Room, Non Smoking

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard, Twin With Bath, City View

Desk, laptop workspace, free WiFi, bed sheets

Standard, Twin With Bath, City View

  • Sleeps 2
  • 2 Single Beds

Double Room (Building No.2)

  • Sleeps 2
  • 1 Double Bed

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About this property

Matsue Urban Hotel

Hotel in Matsue with 24-hour front desk and restaurant
Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Matsue Urban Hotel offers 115 accommodations with complimentary slippers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Matsue Urban Hotel, you're just a quick walk from Mefu Shrine. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Mefu Shrine and Ryusyouji Temple
There's a restaurant on site. Public spaces have free WiFi. Matsue Urban Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Matsue hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
Matsue Urban Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,210 for adults and JPY 440 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1210 for adults and from JPY 440 for children
  • Self-parking fee: JPY 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number 島根県指令松保第101-16

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Urban Hotel SHIMANE
Matsue Urban Hotel
Matsue Urban
Matsue Urban SHIMANE
Matsue Urban Hotel Hotel
Matsue Urban Hotel Matsue
Matsue Urban Hotel Hotel Matsue

Matsue Urban Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 105 out of 463 reviews" "
Rating 8 - Good. 182 out of 463 reviews" "
Rating 6 - Okay. 129 out of 463 reviews" "
Rating 4 - Poor. 32 out of 463 reviews" "
Rating 2 - Terrible. 15 out of 463 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ITO

Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Matsue Urban Hotel is a great place to stay while in Matsue. The breakfast is outstanding with a lot of variety including Japanese and American type of selections. The rooms are very clean and quiet. The location is very close to the train station which includes taxi and bus services. When I return to Matuse, I will stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

KEI

Stayed 1 night in Feb 2024

2/10 Terrible

Junko

Disliked: Cleanliness, staff & service, property conditions & facilities
In October, the weather was nice and warm, but the heater came on when it was very warm, so I had to ask portable fan. I was told the air conditioning had been broken for a while, and it was worse in summer!!!

8/10 Good

Nicola

Stayed 1 night in Dec 2023

6/10 Okay

Naoto

Stayed 1 night in Dec 2023

4/10 Poor

TOMOYA, Murasakino Kitaku Kyoto

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matsue Urban Hotel was clean and conveniently located across the street from Matsue station. My room included a suitcase stand, one person mini-couch, and small table. I like having my suitcase off the ground and the couch was more comfortable than sitting on a desk chair. Housekeeping wasn't daily, but new towels were left on the door every day. It was a nice hotel and I would stay there again.
Stayed 4 nights in Oct 2023

10/10 Excellent

HITOMI

Stayed 2 nights in Oct 2023

10/10 Excellent

JUN

Stayed 1 night in Oct 2023

8/10 Good

CHANGYEOL

Stayed 2 nights in Sep 2023

10/10 Excellent

chun ju

Stayed 2 nights in Sep 2023

10/10 Excellent

TINGTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Jul 2023

10/10 Excellent

masahiro

Stayed 1 night in Jun 2023

8/10 Good

yasushi

Stayed 1 night in Jun 2023

8/10 Good

USER

Stayed 3 nights in May 2023

4/10 Poor

Man Hei

Stayed 1 night in May 2023

10/10 Excellent

Osaka

Liked: Cleanliness, staff & service, property conditions & facilities
Room had a bed, shower, toilet and mini fridge. All you could ask for in a budget hotel.
Stayed 2 nights in Apr 2023

8/10 Good

MASAMI

Stayed 1 night in Apr 2023

10/10 Excellent

kaori

Stayed 1 night in Feb 2023

8/10 Good

YUKI

Stayed 3 nights in Feb 2023

10/10 Excellent

Shinichi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食重視の人はいいです
建物は新しくありませんが、室内は清潔で気持ち良かったです。チェックイン、チェックアウトも簡単で良いです。 朝食はビジネスホテルの中では豊富で素晴らしいと思いました。 気になるのは１つだけ。ドライヤーのコンセントがあるところに鏡がなかったのがちょっと不便でした。
Stayed 1 night in Dec 2022

8/10 Good

Annie

Stayed 1 night in Nov 2022

8/10 Good

sakamoto

Stayed 1 night in Nov 2022

8/10 Good

Shigeyuki

Stayed 1 night in Nov 2022