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Candeo Hotels Matsuyama Okaido

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candeo Hotels Matsuyama Okaido

Spa
Spa
Reception
Interior entrance
Lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004
  • Saka no Ue no Kumo Museum
    4 min walk
  • 麺鮮醤油房周平
    1 min walk
  • Dogo Onsen Tram Stop
    8 min drive
  • Matsuyama (MYJ)
    18 min drive

Room options

View all photos for Superior Sofa Twin Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Twin Room, Non Smoking

  • 20 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Sofa King Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa King Room, Non Smoking

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Sofa King Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa King Room, Non Smoking (For 1 Adult)

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, Non Smoking (Sofa King)

Premium bedding, desk, blackout curtains, soundproofing

Executive Room, Non Smoking (Sofa King)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Wide-Desk Double Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Wide-Desk Double Room, Non Smoking (For 1 Adult)

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Sofa Double Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Double Room, Non Smoking

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sofa Twin Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Twin Room, Non Smoking (For 1 Adult)

  • 20 sq m
  • Hill view
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Sofa Double Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Double Room, Non Smoking (For 1 Adult)

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

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About this property

Candeo Hotels Matsuyama Okaido

Hotel with spa services, near Dogo Onsen
A bar/lounge, spa services and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff.
Candeo Hotels Matsuyama Okaido offers 215 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature premium bedding. 40-inch LCD televisions come with digital channels.

Bathrooms include bidets and complimentary toiletries. This Matsuyama hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Candeo Hotels Matsuyama Okaido. During your stay, you're just a quick walk from Akiyama Brothers Birthplace. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Steps from Akiyama Brothers Birthplace and Saka no Ue no Kumo Museum
As a guest of Candeo Hotels Matsuyama Okaido, you'll find spa services, a vending machine, and multilingual staff. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. Candeo Hotels Matsuyama Okaido also features laundry facilities, dry cleaning/laundry services, and shopping on site.

Smoking is allowed in designated areas at this 3-star Matsuyama hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1980 for adults and from JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama

Candeo Hotels Matsuyama Okaido Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1008 reviews" "
Rating 8 - Good. 359 out of 1008 reviews" "
Rating 6 - Okay. 62 out of 1008 reviews" "
Rating 4 - Poor. 27 out of 1008 reviews" "
Rating 2 - Terrible. 15 out of 1008 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

taehoon

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

MASAKI

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
部屋について
部屋に入るとかなりカビの匂いがして、長時間いると気にならなくなってくるのですが、外出から帰ってくるとかなりの匂いがしていました。
Stayed 1 night in Sep 2024

10/10 Excellent

KEIICHI

Liked: Property conditions & facilities
great
Stayed 1 night in Sep 2024

8/10 Good

Jose Escobar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, with great connections to the tram, very close to the castle ropeway, museums and shōtengai full of shops and places to eat. The only thing that would make it even better is having a parking on-site, but there are many convenient options nearby (you would be able to leave your car for 5 minutes in one of the two drop-off places on the back entrance to leave your luggage on the lobby on the top floor and get directions to the associated parkings). The onsen on the top floor was super nice and having views of the castle from the lobby and our room were some of the highlights of the stay
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JunBae

Stayed 2 nights in Aug 2024

10/10 Excellent

linus, claremont

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for seeing Matsuyama!
Stayed 2 nights in Aug 2024

10/10 Excellent

Coco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

YUKIKO

Stayed 1 night in Jul 2024

10/10 Excellent

Yuntae

Stayed 2 nights in Jul 2024

10/10 Excellent

JEONGHYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Ka man

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very very dirty and bad conditions in the room.
The condition is bad, very very dirty. We paid USD190 and it not worth this price. The air conditioner only on or off cannot chose the temperture, no bottle water offer but other hotels do it in trip. need to walk 10 mins to public car park. The bed is dirty no cover for the blanet. Feel very not comfortable in this hotel . We will not stay again in this hotel group's hotel in the future.
Stayed 1 night in Jul 2024

8/10 Good

yoshiyuki

Stayed 2 nights in Jul 2024

10/10 Excellent

Ping lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Yong

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

HAE CHI

Stayed 3 nights in Jun 2024

10/10 Excellent

Kyu Ho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔방 청소가 너무 깔끔하게 되어있습니다 가성비 최고에 호텔입니다
Stayed 3 nights in Jun 2024

8/10 Good

Hunseok

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

6/10 Okay

AI

Stayed 1 night in Jun 2024