Hampton Inn & Suites Chicago Southland-Matteson

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Chicago Southland-Matteson

Hypo-allergenic bedding, in-room safe, blackout curtains
Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, blackout curtains
Minibar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
20920 Matteson Avenue, Matteson, IL, 60443
  • Hanger Clinic
    15 min walk
  • Franciscan St. James Health - Olympia Fields
    5 min drive
  • Franciscan Health Olympia Fields
    6 min drive
  • Chicago, IL (MDW-Midway Intl.)
    46 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Chicago Southland-Matteson

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Hampton Inn & Suites Chicago Southland-Matteson offers 91 accommodations with a safe and free newspapers. LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Chicago Southland-Matteson. During your stay, you'll be within walking distance of Hanger Clinic. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Hanger Clinic and 5 minutes from Franciscan St. James Health - Olympia Fields
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Chicago Southland-Matteson offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. Hampton Inn & Suites Chicago Southland-Matteson also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Matteson hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 969 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (99 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities or services will be unavailable from September 25 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Chicago Southland-Matteson
Hampton Inn Hotel Southland-Matteson Chicago
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
Hampton Inn Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn Suites Chicago Southland Matteson
Hampton Chicago landMatteson
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Hampton Inn & Suites Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Matteson
Hampton Inn & Suites Chicago Southland-matteson Hotel Matteson

Hampton Inn & Suites Chicago Southland-Matteson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 818 reviews" "
Rating 8 - Good. 231 out of 818 reviews" "
Rating 6 - Okay. 68 out of 818 reviews" "
Rating 4 - Poor. 36 out of 818 reviews" "
Rating 2 - Terrible. 44 out of 818 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tahka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Aug 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stay was ok
The girl at the front desk was neither informative nor overly friendly..she should reconsider front desk service.. we were also disappointed that the pool was closed for maintenance. The breakfast would also be better if they had sausage instead of Canadian bacon not the best breakfast meat. Other than that the hotel was decent.
Stayed 1 night in Aug 2024

2/10 Terrible

Katie

I’m supposed to get a refund. Pool was closed.
Stayed 1 night in Aug 2024

6/10 Okay

nahed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall stay was pleasant and comfortable. Except for two disappointing experiences. We had booked two separate rooms. At check in time we asked for both rooms side by side or at least on same floor. we were refused on the basis that we booked via third party. I was surprised with the reason since it did not make any sense. But I choosed not to argue. Secondly, one of the room only had one chair to sit. I requested if they could arrange for one additional chair in the room of 3 occupants. Our request was simply denied as the hotel did not have even one spare chair to accomodate my request. Very disappointing
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. a little expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

LauraEllen

Stayed 1 night in Aug 2024

8/10 Good

Willie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was fine because I'd stayed there before. But what I didn't like is that people with the huge Pets which I'm a pet owner. But on the floor I stayed on 2nd Floor this White gentleman dog was outta control. What i don't understand why Major Hotels doesn't have one floor in designated area for pets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tameka

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Larrvetta

Liked: Cleanliness, staff & service, amenities
Very clean and front desk employees were nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Front desk team were friendly and very helpful. Room was spacious and clean
Stayed 1 night in Aug 2024

2/10 Terrible

iristeen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Marquita

Disliked: Staff & service, property conditions & facilities
I paid for a suite to accommodate my family and at 10pm. I noticed the let out couch wasn’t working. They say they forgot to tell me smh. We had to relocate to another room.
Stayed 1 night in Jul 2024

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
At breakfast the "orange juice" came out as slightly orange water and the coffee was very weak. Room was nice but took a while to cool down once we were there. Very Comfy Beds!
Stayed 1 night in Jul 2024

6/10 Okay

Tiffany

I’d say it was nice for the most part but I didn’t appreciate the front desk at check in being short with me and not mentioning the $100 deposit that was charged till checkout
Stayed 1 night in Jul 2024

8/10 Good

Dana

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gets the job done
Bathroom tub sounded like it was about to cave in and no one in this family weighs over 160. Could see straight into the hallway where the door is supposed to seal tight when closed. Front desk didn't seem to be in the mood to deal with anyone.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

8/10 Good

Ruth Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Overall the hotel was clean and comfortable and pretty well maintained. The first day we arrived the elevator was broken and we had to drag our luggage up 4 flights of stairs. It was not the hotel's fault because there had been wicked storms in the area a few days prior to arrival. There were people living in the hotel for a few days, also due to no power in their homes. The pool seemed nice but we couldn't use it because there were too many people in the pool room being extremely loud. The rooms were clean and the breakfast was good, minus the meat choices. Both days the meat was overcooked and the Canadian Bacon was dried into jerky. Overall it was a nice place to stay. There is not much in the area for entertainment so plan on having a car to get to anything worthwhile.
Stayed 2 nights in Jul 2024

8/10 Good

Louis

Stayed 1 night in Jul 2024

10/10 Excellent

Rockeal D

Travelled with family
Liked: Amenities
Nice hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Stayed 2 nights in Jul 2024

10/10 Excellent

Jasmaine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2024