Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Property amenity
Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Refrigerator & Microwave, City View | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Plaza Colon
    ‪1 min walk‬
  • Catedral de Nuestra Senora de la Candelaria
    ‪1 min walk‬
  • University of Puerto Rico Mayagüez Campus
    ‪8 min walk‬
  • Aguadilla (BQN-Rafael Hernandez)
    ‪41 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Mayaguez Plaza, BW Signature Collection

Central Mayagüez hotel connected to a shopping centre, steps from Catedral de Nuestra Senora de la Candelaria
Along with self parking, this smoke-free hotel has a business centre and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Mayaguez Plaza, BW Signature Collection offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mayaguez Plaza, BW Signature Collection. During your stay, you'll be connected to a shopping centre and just a quick walk from Catedral de Nuestra Senora de la Candelaria. You'll find features such as free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon
WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mayaguez Plaza, BW Signature Collection. For a fee, parking is available.

This 3-star Mayagüez hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Hotel Mayaguez Plaza, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
parking y desayuno incluido, limpio y acojedor
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos Humberto

Stayed 1 night in Feb 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No storage space in room
Stayed 2 nights in Feb 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Wilfredo

Travelled with family
Liked: Property conditions & facilities
This is such a great property. Its has great location, staff is super friendly, has parking and breakfast is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local hotel, pretty, near restaurants and bars. Only negative thing I have to say is that first floor at least, wall are thin and you can hear music and noise from cars passing by and the loud customers going to rooms, but that is not the hotel’s fault. I will be back for sure!
Stayed 1 night in Feb 2025

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Audie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recommendation: Book high floor rooms due to the street noise during nights.
Stayed 2 nights in Feb 2025

6/10 Okay

Carmelo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

En general, estuvo bien. Hubo problemas con la energía electrica y a pesar de que los empleados hicieron por manejarlo, se quedaron sin ascensor y eso represeta un inconveniente en un hotel con 4 pisos, con personas de edad avanzada hospedados. Por lo demás, estuvo bien. Seguro volvemos!
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Stay at BW!

Great affordable stay with the high Best Western quality. Very roomy and clean suite. Amenities are great as is breakfast. Front desk staff are friendly and helpful. Separate dedicated parking is a big plus.
Stayed 2 nights in Jan 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much
Stayed 1 night in Jan 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

sylvia

Stayed 1 night in Jan 2025

10/10 Excellent

eddie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Edwin, Anasco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air condition was to noisy and not available to sr a tempeture.
Stayed 3 nights in Jan 2025

8/10 Good

Edwin, Anasco

Liked: Cleanliness, staff & service, property conditions & facilities
Too much noise by the employees
Stayed 1 night in Jan 2025

10/10 Excellent

Carmen Enid

Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Stayed 2 nights in Dec 2024

10/10 Excellent

Mayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024