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Best Western University Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western University Inn

Exterior
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
1503 N 12th Street, Murray, KY, 42071
  • Central Park
    14 min walk
  • Murray State University
    15 min walk
  • CFSB Center
    2 min drive
  • Murray, KY (CEY-Murray Calloway County)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Murray, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (452)
The price is CHF 132
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Holiday Inn Express Hotel & Suites Murray, an IHG Hotel

About this property

Best Western University Inn

Hotel in Murray with free breakfast and fitness centre
An outdoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western University Inn offers 72 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western University Inn. During your stay, you'll be within walking distance of Central Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Central Park and Murray State University
  • Pets welcome for a fee (restrictions apply)
Best Western University Inn offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western University Inn. Free self parking is available.

Smoking is allowed in designated areas at this Murray hotel.

Guests are served a free full breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western University Inn Murray
Best Western University Murray
Best University Murray
Best Western University Murray
Best Western University Inn Hotel
Best Western University Inn Murray
Best Western University Inn Hotel Murray

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 171 out of 497 reviews" "
Rating 8 - Good. 164 out of 497 reviews" "
Rating 6 - Okay. 90 out of 497 reviews" "
Rating 4 - Poor. 38 out of 497 reviews" "
Rating 2 - Terrible. 34 out of 497 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Devontia

Stayed 1 night in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to friends and family
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating
Stayed 4 nights in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we pretty much enjoyed our stay, however, the cord to the telephone in our room was broken, so the only way we could reach the front desk when we needed to, was to use our cell phones, and when we did inform the front desk of the issue they said they would have someone to come and check it out but no one ever came to see about it throughout our whole stay.
Stayed 1 night in Aug 2024

6/10 Okay

Cathy

Travelled with family, Business traveller
Liked: Staff & service
We had several outlets in one light that was not working in the room as well as the AC was not turned on when we went in. It was like 90° in there.
Stayed 1 night in Aug 2024

10/10 Excellent

michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice. Easy check in. Clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old Motel like facilities
Stayed 1 night in Jul 2024

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Polite and Helpful Staff
Stayed 1 night in Jul 2024

10/10 Excellent

Karen A., Sawyer

Stayed 1 night in Jul 2024

8/10 Good

nicole

Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay. I hope the next time their renovations wil be done. They need it
Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in, quiet place
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very happy with the property. It is very clean and well maintained. You can tell the owners and staff take pride in their facility.
Stayed 1 night in Jun 2024

10/10 Excellent

Amanda

Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 4 nights in Jun 2024

6/10 Okay

Denise

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Just looks messy..Room smelled like cigarettes..Front desk was very kind..Would not stay here again rooms are very dated.
Stayed 1 night in Jun 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of being just off the highway that we use to get to Murray and then on down to Paris, TN. We also appreciate the cost compared to other motels in the immediate area.
Stayed 2 nights in May 2024

8/10 Good

Jon

Stayed 2 nights in May 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Great breakfast
Stayed 1 night in May 2024

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service
Our room was clean, staff was very friendly. The shower need something to prevent a fall due to it is very slick. Hotel could upgrade it's ability to handicaps for a lower room. My husband and I both have back issues and had to pull luggage up stairs due to no lower rooms available. The reason was they were dirty after construction crews left for weekend and would not be clean until the next day. We were there to check in at 4:00 pm. The front desk clerk apologized many times and even offered to take our luggage up stairs.
Stayed 2 nights in Apr 2024

6/10 Okay

Heather

Stayed 1 night in Apr 2024

6/10 Okay

Stephon, MIDDLEBURG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024