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El Cid El Moro Beach Hotel

3.5 star property

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Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
Interior entrance
3 restaurants, breakfast served
Aerial view
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Room service

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Playa Brujas
    ‪10 min walk‬
  • Punta Camaron Beach
    ‪16 min walk‬
  • El Cid Country Club Golf Course
    ‪19 min walk‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

One Bedroom Elite Golf Experience

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Luxury Elite Golf Experience

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Luxury Room

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite

View from room

1 Bedroom Suite

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room Deluxe With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Room Premium With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Premium With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite Premium With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

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About this property

El Cid El Moro Beach Hotel

Family fun on the beach, with outdoor pool, near Cerritos Beach
Spend the day playing on the beach then return to dine at one of El Cid El Moro Beach Hotel's 3 restaurants.
El Cid El Moro Beach Hotel offers 294 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at El Cid El Moro Beach Hotel. During your stay, you're just a quick walk from Playa Brujas. Features include a free area shuttle, plus 3 restaurants and an outdoor pool.
  • For dining with ocean views, stop by La Concha, one of the property's 3 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and fitness classes
  • Just a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium
  • Free local-area shuttle service
Some rates at El Cid El Moro Beach Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Cid El Moro Beach Hotel offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business centre and meeting rooms. A terrace, a children's club, and an arcade/games room are also featured at the family-friendly El Cid El Moro Beach Hotel.

This 3.5-star Mazatlán resort is smoke free.

La Concha – Overlooking the ocean, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
La Conchita – This poolside bar only serves light fare.
Room service is available.

All-inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cots (infant beds) are available for MXN 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: MXN 307 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 312 out of 835 reviews
Rating 8 - Good. 253 out of 835 reviews
Rating 6 - Okay. 125 out of 835 reviews
Rating 4 - Poor. 82 out of 835 reviews
Rating 2 - Terrible. 63 out of 835 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Angela, Ardrossan

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was wonderful, the food was good (not great) but better with other restaurants that were included with the inclusive. Very strict on time with food menus; not-impressed, if you came 20 minutes early for breakfast you needed to wait 20 minutes before you could eat….even when the food is all laid out in front of you!
Stayed 6 nights in Nov 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Jodie Lynne

Travelled with family
Liked: Staff & service, amenities
Didn't like all the changes to the all inclusive package Will not be returning to this resort after many many many years of coming Thought it was very inappropriate to have children allowed at the swim up bar /pool area, so many kids were in that area we never got to go in and a cold drink. Need to make more adult only areas.....The kids were out of control and left us to have to deal with kids our whole trip, had to stay on the beach just to get some peace Wasnt
Stayed 7 nights in Oct 2024

2/10 Terrible

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inaccurate fees when all inclusive. The quality of the food and beverages were below standards.
Stayed 4 nights in Oct 2024

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Myriam

Stayed 3 nights in Sep 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable todo muy bonito
Stayed 3 nights in Sep 2024

10/10 Excellent

Edmundo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location of property, many restaurants, if you choose not to eat on location, plenty of night activities if you choose to go out. Staff is friendly and willing to help.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, but the food isnt the best
Stayed 5 nights in Sep 2024

8/10 Good

Ricardo Magana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I didn’t like that it was close to a local bar and they didn’t have Pacifico’s beer at the resort bars.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a birthday and everything was great
Stayed 3 nights in Aug 2024

8/10 Good

Yaritzi, west valley city

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Overall is a pretty outdated Hotel! In pictures things look newer. definitely NOT Recent, as far as cleaning it was not; pillows had a sweat smell upon arrival, did let staff know said they would clean, supposedly they did but smell was still there! Our phone did not work to dial reported 3 times & was not fixed. Aside from that staff was so kind and nice, all the waiters were amazing love the staff. For the price def expected more quality
Stayed 4 nights in Aug 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

nancy a cortes

Travelled with partner
Liked: Staff & service, amenities
Bathroom toilet dirty also my pillows requested to be removed from room
Stayed 4 nights in Aug 2024

6/10 Okay

Cinthia R.

Liked: Cleanliness, staff & service, property conditions & facilities
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
Stayed 3 nights in Aug 2024

4/10 Poor

Antonio Diaz

Travelled with family
Disliked: Staff & service, amenities
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
Stayed 5 nights in Jul 2024

8/10 Good

Roxana

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many times. The staff is always great! Hotel is a little outdated and the beds aren’t the greatest.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 5 nights in Jul 2024

4/10 Poor

Diana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
I paid specifically for a beach front view and I was given a partial ocean view, the Expedia management at the hotel was able to accommodate to my request of beach front by our second night. Once we settled in to our new room, we found a giant cockroach on one of the beds. I complained and they were very quick to send in maintenance. Throughout our trip we came across multiple employees by the outside bar who ignored our request to order food and beverages which was included in our all inclusive package that we had purchased through the VIP Expedia agency located in the hotel. This hotel has been my favorite since I was a child, however after paying $3000 including their one thousand peso resort fee and adding the all inclusive for our 5 night stay I can say I will not be coming back. It has gone up in price and the hotel is a bit outdated. For the price I paid I imagined better service like my previous stays at El Cid Hotels, and a better room. The staff at La Concha was excellent, I would like to thank the waiter who took care of my family and I because he was amazing. His name is Jose Alberto Loaisa. Best of Luck to the hotel, we will not be coming back.
Stayed 5 nights in Jul 2024

8/10 Good

Celina

Travelled with family
Liked: Staff & service
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
Stayed 9 nights in Jul 2024

10/10 Excellent

Mauricio, Oro Valley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with friendly staff
Stayed 4 nights in Jul 2024

8/10 Good

Rene

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Above
Stayed 5 nights in Jun 2024

6/10 Okay

MARIA

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool!
Stayed 5 nights in Apr 2024