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El Cid El Moro Beach Hotel

3.5 star property

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Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
Aerial view
Interior entrance
View from room
3 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Room service

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪19 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Cerritos Beach
    ‪12 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

One Bedroom Elite Golf Experience

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Luxury Elite Golf Experience

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Luxury Room

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite

View from room

1 Bedroom Suite

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room Deluxe With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Standard With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite Standard With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Premium With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite Premium With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Premium With Garden View

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Exterior

Pueblo Bonito Mazatlan - All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Kids pool
4.5 out of 5, Wonderful, (1014)
The price is CHF 422
for 1 room
includes taxes & fees
30 May - 31 May
Pueblo Bonito Mazatlan - All Inclusive

About this property

El Cid El Moro Beach Hotel

Family-friendly fun on the beach, with outdoor pool
Spend the day playing on the beach then return to dine at one of El Cid El Moro Beach Hotel's 3 restaurants.
El Cid El Moro Beach Hotel offers 294 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at El Cid El Moro Beach Hotel. During your stay, you're just a quick walk from Playa Brujas. Features include a free area shuttle, plus 3 restaurants and an outdoor pool.
  • For dining with ocean views, stop by La Concha, one of the property's 3 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and a playground
  • Just a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium
  • Free local-area shuttle service
Some rates at El Cid El Moro Beach Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Cid El Moro Beach Hotel offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business centre and meeting rooms. A terrace, a children's club, and an arcade/games room are also featured at the family-friendly El Cid El Moro Beach Hotel.

This 3.5-star Mazatlán resort is smoke free.

La Concha – Overlooking the ocean, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
La Conchita – This poolside bar only serves light fare.
Room service is available.

All-inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cots (infant beds) are available for MXN 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: MXN 307 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 338 out of 886 reviews
Rating 8 - Good. 267 out of 886 reviews
Rating 6 - Okay. 130 out of 886 reviews
Rating 4 - Poor. 85 out of 886 reviews
Rating 2 - Terrible. 66 out of 886 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maya

Stayed 28 nights in Jan 2025

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 9 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Lanny

Stayed 7 nights in Jan 2025

8/10 Good

McKenzie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining options with great food! Close to a lot of great things you will want on vacation.
Stayed 7 nights in Jan 2025

4/10 Poor

Candice

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Steve

Stayed 5 nights in Jan 2025

10/10 Excellent

Theresa

Stayed 10 nights in Jan 2025

2/10 Terrible

PATRICK CORD

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not honor our all inclusive , entire property was old and broken , limited selection witj goor. Eberyuokb was closed at 9 pm evert night
Stayed 7 nights in Jan 2025

6/10 Okay

Liliana

Travelled with family, Travelled with family and small children, Travelled with group
The property had different tiers that offered different amenities, however these weren’t given as an option when booking nor were we aware they had different tiers other than all inclusive or not. Also all inclusive was very limited on what they offered as far as food choices and types of alcoholic beverages.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little outdated but clean
Stayed 4 nights in Jan 2025

6/10 Okay

Hilda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The water wouldn’t drain from the tub the big windows in front of shower were a little creepy The blow dryer was not safe it kept heating up and would shut off
Stayed 3 nights in Jan 2025

10/10 Excellent

Ilieda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
Stayed 4 nights in Jan 2025

8/10 Good

Noemi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at El Cid El Moro. We went as a family with young children and everyone enjoyed themselves. The beach access is a plus and the restaurant La Concha was a delight to dine at. All the waiters were friendly and professional and always welcoming. We will be back soon!
Stayed 4 nights in Jan 2025

6/10 Okay

Sonia

Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Pam

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
Stayed 7 nights in Jan 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Amenities, property conditions & facilities
Good location Old and dated. Lots of hidden fees. Not enough lounge chairs in the sunny party of the hotel. Bar staff pushy on over priced bad drinks.
Stayed 2 nights in Jan 2025

6/10 Okay

chad

Travelled with family and small children
Disliked: Property conditions & facilities
The staff that served the pool deck and beach area were fantastic. The drinks and food were all good. The rooms were clean but outdated. The pool chairs were old and worn. In general the hotel is run down and in need of some updates. Some of the staff could be more helpful or friendlier. The kids loved the pool but beware, as I cut my toe on one of the tiles in the pool floor. The first-aid attendants cleaned me up and treated the cut. Not much else was done. They had "beach" voleyball that my family was a big fan of and the staff running the activities were great.If you do not have the all inclusive package, skip the buffet as the price is outrageous and though the food was okay, it wasn't worth the price. The beach was wonderful, and to have service of food and drink brought to you while the kids pay in the sand and in the waves was a highlight of the trip. Worth staying here just for the location.
Stayed 7 nights in Dec 2024

10/10 Excellent

ALFREDO, FONTANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
Stayed 4 nights in Dec 2024

10/10 Excellent

Leanne

Stayed 7 nights in Nov 2024

4/10 Poor

Elsa, San Diego

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are terrible, including the pillows, which are super uncomfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Stayed 2 nights in Sep 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
Stayed 5 nights in Dec 2024