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Emporio Mazatlan

3.5 star property

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Photo gallery for Emporio Mazatlan

On the beach, beach volleyball
Exterior
On the beach, beach volleyball
Exterior
2 outdoor pools, pool umbrellas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, 51, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪3 min walk‬
  • Punta Camaron Beach
    ‪9 min walk‬
  • Playa Brujas
    ‪18 min walk‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪29 min drive‬

Room options

View all photos for Prestige Room

Premium bedding, in-room safe, desk, laptop workspace

Prestige Room

  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Superior With Side Sea View

Premium bedding, in-room safe, desk, laptop workspace

Double Room Superior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Premium bedding, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Premium bedding, in-room safe, desk, laptop workspace

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room Deluxe

Premium bedding, in-room safe, desk, laptop workspace

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

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About this property

Emporio Mazatlan

On beach with 2 outdoor pools, near Mazatlán Aquarium
At Emporio Mazatlan, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball.
Emporio Mazatlan offers 133 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Emporio Mazatlan. During your stay, you're just a quick walk from The Mazatlan Malecón. Free WiFi in public areas, 2 outdoor pools and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine while dining at Condimento
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym and volleyball
  • Just a 3-minute walk from The Mazatlan Malecón and 5 minutes by car from Mazatlán Aquarium
Emporio Mazatlan offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Emporio Mazatlan. Parking is available for a fee.

This 3.5-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Condimento – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 314 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Condimento

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 280 per person
  • Self-parking fee: MXN 314 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel
Emporio Hotel Mazatlan
Emporio Mazatlan
Mazatlan Emporio
Emporio Mazatlan Hotel Mazatlan
Emporio Resort Mazatlan
Emporio Mazatlan Hotel
Emporio Mazatlan Hotel
Emporio Mazatlan Mazatlán
Emporio Mazatlan Hotel Mazatlán

Emporio Mazatlan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 388 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 91 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Garry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Extreme road noise cars and trucks til 3AM units are under construction and unit needs upgrade badly this is a 2-2.5 hotel
Stayed 6 nights in Oct 2024

4/10 Poor

Ricardo, Los Angeles

Travelled with group
Liked: Cleanliness, property conditions & facilities
Had to wait to get checked in and it was a long time. I also had family in town and I could not have company.
Stayed 3 nights in Oct 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Na
Stayed 3 nights in Oct 2024

10/10 Excellent

FRANZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024

8/10 Good

stacy

Liked: Staff & service
Walking distance to the malecon
Stayed 3 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service
The entry door of our room was a little off and hard to close. Everything else was decent
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Oct 2024

8/10 Good

Maria, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice personal
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Na
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No frills hotel
Front desk and cleaning staff were amazing! The rest of the hotel, not so much. Multiple pool areas were missing tiles. Many parts of the hotel had half-finished renovations. A lot of sand in the pool, proof that it wasn't cleaned regularly. Pool area staff were just okay. If you are looking for a cheap, no frills hotel that's close to the Golden Zone, this is a good one.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness
Stayed 3 nights in Sep 2024

2/10 Terrible

Sandra

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our roof came down in middle of the night, after we notified the hotel they didn't have any available room at that time. The next morning they were going to move us to a downgraded room but if we haven't have asked for a room just like the one we booked, they wouldn't have given it to us, the manager then came to talk to us and told us that the rooms we were in were just renovated in which they didn't look like it at all, the manager then said they were going to find a solution for us in which they didn't until we took initiative and complained with expedia instead. We weren't satisfied with the solution they gave us.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel we really enjoy staying here every time we travel to Mazatlán, it’s located only steps away from the Malecón from here you can go anywhere also the hotel rooms just got remodeled they are very nice and comfortable I really recommend this place
Stayed 4 nights in Sep 2024

6/10 Okay

Mayra

Stayed 1 night in Sep 2024

8/10 Good

Aurelia

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 5 nights in Aug 2024

4/10 Poor

Elvia

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was nice and convenient
Stayed 3 nights in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Edith

Stayed 3 nights in Aug 2024

10/10 Excellent

Christian

Stayed 1 night in May 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, needs a little remodel on the pools. Besides that, great option.
Stayed 1 night in Aug 2024

6/10 Okay

Sahlly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel is under renovation so be prepared for lots of noise. Our room was nice, renovated, everything worked well, beds are comfortable and easy access to the pool. The hotel itself is really nice, but the renovation is definitely needed in some areas. Pool tiles are missing all throughout the pool. Carlos our waiter by the pool was very pleasant and helpful. Breakfast buffet is delicious and waiters are pretty nice and helpful. Hotel is right in the malecón so reviews about hearing music until the crack of dawn are totally true. We brought a sound machine for our children, but it helped us all sleep better each night. Overall, clean property, great location walkable to bars, clubs, restaurants, rooms and nice, clean comfortable, but definitely on the smaller side. Nice beach, good food. We’d come back.
Stayed 6 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to be near the beginning of the boardwalk , it’s a great location
Stayed 3 nights in Jul 2024

8/10 Good

Efren, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to everything!!
Stayed 3 nights in Jul 2024