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Palm Beach

4.0 star property

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Photo gallery for Palm Beach

Outdoor pool
Exterior detail
102-cm flat-screen TV with satellite channels, TV
Private beach, beach umbrellas, beach towels, waterskiing
Fishing

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Hot tub
  • On private beach
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Saly Portudal, Mbour, BP 64
  • Village Artisanal
    ‪6 min walk‬
  • Khelcom Museum
    ‪19 min walk‬
  • Golf De Saly
    ‪3 min drive‬
  • Dakar (DSS-Blaise Diagne Intl.)
    ‪35 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Standard Double or Twin Room

  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

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The price is CHF 57
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About this property

Palm Beach

Family-friendly fun on the beach, with hot tub
Catch some rays on Palm Beach's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Palm Beach offers 236 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This individually decorated accommodation includes day beds. Tempur-Pedic beds feature premium bedding. 102-cm flat-screen televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. A children's pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Palm Beach, you're just a quick walk from Village Artisanal. Free WiFi in public areas, free valet parking and 2 restaurants are available.
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at The Main Restaurant, a buffet restaurant that serves international cuisine
  • Treat yourself to reflexology, facials or body wraps at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • 6 minutes on foot from Village Artisanal and a 2-minute drive from Khelcom Museum
  • Local-area shuttle service available for a fee
Step outside to unwind on the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Palm Beach such as a children's pool and outdoor tennis courts.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a hot tub, a steam room and a fitness centre. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mbour resort.

The Main Restaurant – This buffet restaurant specialises in international cuisine.
La Paillote – This restaurant is located on the beach and specialises in seafood. Guests can enjoy drinks at the bar. Reservations are required.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • La Paillote
  • The Main Restaurant

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Kayaking
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 102-cm flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 31 August and 25 September.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 100
  • Christmas Eve (24 December) Gala Dinner per child: USD 50 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 160
  • New Year's Eve (31 December) Gala Dinner per child: USD 80 (from 3 to 11 years old)
  • A tax is imposed by the city: USD 1.67 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palm Beach Hotel Mbour
Palm Beach Mbour
Palm Beach Resort Mbour
Palm Beach Mbour
Palm Beach Resort
Palm Beach Resort Mbour

Palm Beach Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 6 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No refrigerator in my room to put my drinks and other products in. During breakfast at hotel main restaurant I found a giant dead dragonfly in the rolls backet. I informed one of the restaurant staff members. He simply grabbed the basket without saying anything to me. Later i saw the same badket brought back out. Not sure if the bread was throwned away and replaced.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Kam Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Meissa, Denver, CO

Disliked: Property conditions & facilities, room comfort
They gave us room 339 which has a non working AC. It was blowing hot air like a fan. I have a call 3 times and waited for over 30 minutes before someone actually got back to us and confirm that the AC is not working properly. I had to insist for a room change before they put us in room 338. Room 339 did not have a minibar refrigerator for my drinks. It did not have proper toiletries. They really ruined my stay because for the next hours after the incident I kept wondering why the hell did they put me in such a room considering the price I paid for 2 nights. In the restaurant the one employee did not want to seat me where I wanted to sit before a second one I ask said "of course you can sit wherever you want. We are here for you" and proceeded to get a table set for us. Overall I think this hotel is overrated.
Stayed 2 nights in Jun 2018

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Saly!!!
An amazing stay. Only complaint was the breakfast service the last day of our trip, otherwise wonderful beach resort.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Overall ok
The rooms are ok, but not a 4 Star Standard. No kettle, no coffee making facilities, old style, no fridge, no Mini-Bar, TV got a very bad signal, the rooms have no balconies and there is no Wifi in the rooms. The bed linen are very cheap quality and the blanket is too cold in the night, but the mattress was comfortable (but the housekeeping give you more blankets if needed). The shower had very hot water. Room cleaning very good. The rooms facing the Cascade pool are quieter than the rest. The two pools and the beachside are very nice, a lovely garden, everything well maintained. Booked breakfast which was very good and tasty. A great choice. Wifi very poor, connection only in the Lobby, not in rooms. They are specialized in French speaking guests, that´s overall ok, but in a 4-Star I expect some English speaking staff and all informations in local language and English. English speaking persons are very rare to find. The reception staff need a training how to treat guests. They are a bit rude, but all other staff very friendly.
Stayed 7 nights in Feb 2018

4/10 Poor

Chakrabs, Kansas City

Disliked: Staff & service
Bad systems, no coordination with Expedia
I booked two rooms on Expedia, which were nonrefundable and prepaid. When we went to the front desk they kept saying they were full and cannot honor the reservation. It took a lot of arguing and showing them that Expedia had already charged us the amount to have them give us two rooms. And then when checking out, the front desk clerk was saying that we had not paid and we had to argue with him again to prove that this was a prepaid reservation. Horrible experience.
Stayed 1 night in Feb 2018

6/10 Okay

Jim , Dakar

Liked: Staff & service
Disliked: Cleanliness
Correct
This is a decent hotel but overpriced, and the room we had was very smelly. The bathroom is old and the shower leaking. This hotel needs a serious refurbishment
Stayed 1 night in Sep 2017

2/10 Terrible

Sophia`, Dakar, Senegal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT waste your money like I did
Do NOT go here. It is not worth your money. I guarantee it will close down in the next few years. There are tons of other resorts in the Saly-Mbour area that are much better and worth the price. At Palm Beach, you do not get even half of what you pay for. It's expensive for absolutely no reason. I first went back in 2005 and then went again in April 2017, but absolutely nothing had changed. For example, the rooms have had the same carpeting, curtains, furniture, beds, bedding, etc. for the past 20-25 years at least, if not more. There is no wi-fi in the bedrooms, TV didn't work, the safe was broken. My partner and I asked for one double bed and instead we got 3 twin beds in our tiny room. The shower head is only tall enough for a child to shower under it. Check-in and check-out took more than an hour. They would only give us one key per room. We got the all-inclusive pass but that doesn't give you anything other than 3 uneatable, repetitive meals a day. The "open bars" hardly serve anything - and certainly not any cold drinks. The customer service is non-existent, the staff is extremely rude and unhelpful. The hotel doesn't have any beach access. At the pool, there were no lifeguards even though it was full of kids.

4/10 Poor

Hadji, Washington DC

Disliked: Staff & service, property conditions & facilities
Very disappointed.

6/10 Okay

Olivier

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
medium for a resort, but terrible food
dissapointing, do not ask me for more, if you do you will sound all money making, little clients caring

6/10 Okay

Aboubakrine

Liked: Cleanliness, room comfort
Le buffet n'est pas digne du restaurant. Les choix de desserts sont limités. La boisson est sans saveur et trop sucrée, on dirait de la boisson artificielle.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
As instalações são boas. O banheiro não funcionava direito e o ar condicionado estava um pouco fraco.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent établissement séjour sans fausse note
Accueil souriant, personnel très agréable et attentif, chambre parfaite, clim efficace, restaurant très bonne nourriture et présentation, bar sympa, informaticien wifi compétent, village sympa, piscine, plage, animation, félicitations
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cet hôtel emploi des personnes extrêmement gentilles et serviables. L'équipe d'animation est top!
Stayed 6 nights in Jun 2019

2/10 Terrible

Alioune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deception totale Hotel.com m'a vendu un séjour, débité mon compte alors que arrivé à l'hotel la reception me dit qu'ils sont full et qu'ils n'ont jamais recu la réservation de Hotel.com. J'ai du rebrousser chemin dans la nuit
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Agréable
Tout s est bien passé
Stayed 2 nights in Apr 2019

8/10 Good

Moustapha

Séjour agréable malgré quelques petites failles au début, le type de chambre réservé n’était pas disponible
Stayed 1 night in Nov 2018

8/10 Good

Van Vooren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AN AFRICAN EXPÉRIENCE!!!
À sympatic accommodation not far from the village.Friendly personnel,diversed food (French African) ,rooms could be a little refreshed, many activities and possibilities for interesting excursions .All in all a great experience far frime the tasteless,formated offerings.
Stayed 8 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
séjour très positif
Stayed 1 night in Feb 2018

6/10 Okay

Charles, Dakar

Liked: Cleanliness
Hôtel bien situé avec deux belles piscines.
Petit temps d'attente à l'arrivée pour vérifier la réservation par Expedia. Chambre correcte et propre. Bonne pression d'eau dans la baignoire douche. TV inutilisable. Chaînes locales et qualité d'image catastrophique. Buffet du petit déjeuner correct. Personnel du bar sympathique mais peu professionnel. Ex un Americano servi dans Campari. Responsable des embarcations qui se la pète, et qui n'est pas très sympa. Belle piscine principale mais inutisable car pas chauffée..
Stayed 3 nights in Dec 2017

4/10 Poor

Awa

Liked: Property conditions & facilities
Disliked: Staff & service
decue
Déçue de l accueil de l hotel :service minimum, restauration standard, spectacle dune pauvreté ahurissante ! Malgré un très beau cadre, le service n est pas au rv.en baisse, par rapport a ce que jai connu de cet hotel
Stayed 1 night in Sep 2017

4/10 Poor

claude, aix en provence

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
hôtel sans plage .
hôtel sans plage,mobilier piscine a changer,moquette des couloirs et des chambres sales,toutes les peintures a refaire.etc.heureusement bon personnel,bon employés,de belles piscines.nourriture correcte.