Wyndham Garden McAllen at La Plaza Mall

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wyndham Garden McAllen at La Plaza Mall

Indoor pool, outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Free airport shuttle
  • Breakfast included
  • Housekeeping
  • Gym

Explore the area

Map
1921 S 10th St, McAllen, TX, 78503
  • La Plaza Mall
    ‪2 min walk‬
  • McAllen Medical Center
    ‪13 min walk‬
  • Rio Grande Regional Hospital
    ‪15 min walk‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪15 min walk‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Superior Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

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About this property

Wyndham Garden McAllen at La Plaza Mall

Hotel with 2 hot tubs, steps from La Plaza Mall
An indoor pool, an outdoor pool and a restaurant are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a 24-hour fitness centre, a microwave in a common area and a fridge in a common area are on-site.
Wyndham Garden McAllen at La Plaza Mall offers 191 accommodations with coffee/tea makers and an iron/ironing board. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Wyndham Garden McAllen at La Plaza Mall. During your stay, you're just a quick walk from La Plaza Mall. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from La Plaza Mall and a 4-minute drive from McAllen Convention Center
  • Free airport and local-area shuttle service
As a guest of Wyndham Garden McAllen at La Plaza Mall, you'll find 2 hot tubs, an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 3081 square feet (286 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Wyndham Garden McAllen at La Plaza Mall. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Free self parking is available.

Smoking is allowed in designated areas at this 3-star McAllen hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Wyndham Garden McAllen at La Plaza Mall has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Free area shuttle up to 2 miles
  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant

Things to do

  • 2 spa tubs
  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,081 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 May to 30 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Wyndham Garden McAllen at La Plaza Mall offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Smart iStay Hotel M McAllen
Smart iStay Hotel M
Smart iStay M McAllen
Smart iStay M
Wyndham Garden McAllen Plaza Mall Hotel
Wyndham Garden McAllen Plaza Mall
Wyndham Garn Mcen Plaza Mall
Wyndham Mcallen At Plaza Mall
Wyndham Garden McAllen at La Plaza Mall Hotel
Wyndham Garden McAllen at La Plaza Mall McAllen
Wyndham Garden McAllen at La Plaza Mall Hotel McAllen

Wyndham Garden McAllen at La Plaza Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 712 out of 1188 reviews" "
Rating 8 - Good. 226 out of 1188 reviews" "
Rating 6 - Okay. 119 out of 1188 reviews" "
Rating 4 - Poor. 59 out of 1188 reviews" "
Rating 2 - Terrible. 72 out of 1188 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kirk

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not like the pictures
This hotel is not like the photos. It is essentially lipstick on a pig. The little details were just off, and you could see the apparent wear and tear everywhere. The staff was keeping up with it, but you could tell that big Wyndham does not care about this hotel in particular. Oh, and there was dried vomit on my curtains.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shutlle, breakfast included
Stayed 2 nights in Oct 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very comfortable beds and roomy rooms very nice place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Stayed 1 night in Oct 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris L

Stayed 3 nights in Sep 2024

2/10 Terrible

Oscar

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kaniayedid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lo que mas me gusto fue el desayuno mucha comida variable
Stayed 1 night in Sep 2024

10/10 Excellent

Cory

Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2024

6/10 Okay

Miriam

Travelled with family
Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie, Beavercreek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy since our room was situated above the kitchen…and we could smell the food cooking early in the morning
Stayed 3 nights in Aug 2024

10/10 Excellent

Rodolfo

Stayed 1 night in Aug 2024

2/10 Terrible

Naomi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really bad I had to call maintenance at almost 12 at night because there was a roach on my ceiling right over our beds, couldn’t sleep after that I kept feeling things crawling on me since then, when the front desk asked me at check out how was my stay and I said there was a roach I was told they will assure this won’t happen in the future and there was no compensation offered to me, like I would ever book a stay there again after that. If the unit had windows I could understand bugs but the room only had the entry door therefore that roach came from inside, horrible experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay for us that were just doing shopping in McAllen.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
At first we was assigned a room that is outside and we find some bugs at the entrance and a coocarach at the entrance. We request to the front desk if we could change the room and they change. The new room feels very humid and the air conditioning makes a lot of noise making difficult to sleep with the AC turned on.
Stayed 2 nights in Aug 2024

10/10 Excellent

dolores

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fidencio

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Experince at reception late at night (already informed for late check in) was horrible. The receptionist was not helpful, didn't provide a cart for luggage upon request, didn't care about when tolld that a complaint will be lodged. This recptionalist need some preofessional training on how to welcome guests at the hotel. There are so many choices for hotel. Why to stay in a hotel if the staff is not friendly or helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
This is my favorite hotel in the valley. I come to visit McAllen pretty frequently and so far this has been my favorite. The staff is friendly and extremely helpful. Especially Joseph on the front desk - he always has a smile and a friendly conversation, and is all around very professional and kind. Even when I'm checking in at 3 or 4 am, Joseph has a friendly smile and is very efficient. The rooms are always clean and cool. The pool and hot tubs are very well maintained as are the fitness room and laundry rooms. The morning breakfast is spot on for local breakfast (chorizo and eggs, nopalitos) as well as standard southern eats (biscuits and gravy). Everything here has been very clean. I've now spent 9 nights here, over a span of 2 weeks and they haven't let me down yet for comfort and cleanliness. Also, we always have with us, my husband's service dog, and they are always welcoming to her as she does her job.
Stayed 3 nights in Aug 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing unique Bad condensation on floor!
Stayed 1 night in Aug 2024