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4.3 out of 5

"Excellent staff,excellent food .... excellent access to haram " More

By a verified traveller on Sat 09 Nov 2019

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Royal Suite, Smoking (Kaaba View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Suite, 3 Bedrooms

Bed Count 5 Full Beds Maximum Occupancy 6 Max

Superior Room, 2 Queen Beds (Partial Haram View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds (Partial Haram View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Premier Suite (Kaaba View, Grand)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The breakfast at Conrad Jabal Omar Makkah gets high marks from our customers. During your stay, you're just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus 4 restaurants and 2 coffee shops/cafes.

  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Al Mearaj
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from Souk Al-Khalil and 4 minutes on foot from Great Mosque of Makkah

Conrad Jabal Omar Makkah ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Conrad Jabal Omar Makkah

Everyone (1) Family (3)
5 out of 5

Posted by on 31 May 2023

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Comment from Hotel Management

1 Feb 2024 by Guest Relations Team

Dear Valued Guest,Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel facilities and services up to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future. Sincerely,

4 out of 5

Posted by on 19 Feb 2022

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Comment from Hotel Management

3 Mar 2022 by Wafa AlTumbkti

Dear Valued Guest, Thank you for your recent comment regarding Conrad Makkah, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Our Hotel a leader in excellence

5 out of 5
Excellent staff,excellent food .... excellent access to haram

Posted by on 9 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by Yuda Laksana

Dear Valued guest, Greetings from Conrad Makkah! Thank you for staying with us. We appreciate your positive feedback and looking forward to welcoming you back at Conrad Makkah. Best regards, Yuda Laksana Guest Relations Manager

3 out of 5
Probably the best thing about this hotel was its location.

Posted by on 7 Mar 2019

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Property Features

There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. Public spaces have free WiFi and wired Internet. A business centre and 2 meeting rooms are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Conrad Jabal Omar Makkah. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Makkah hotel.

  • 438 guestrooms or units
  • 19 levels
  • 4 dining venues
  • 2 coffee shops
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Makkah Station (6.4 km / 3.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Conrad Jabal Omar Makkah offers 438 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Luxury bedding
  • Pillow options
  • Separate bath and shower
  • Hydromassage showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Al Mearaj – This restaurant specialises in international cuisine.

Prime – On-site steakhouse.

Al Kawthar Lounge – On-site coffee shop.

Al Helal – On-site café.

Late-night fare is available from 24-hour room service.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 100 to 300 for adults and SAR 50 to 150 for children
  • Covered self-parking fee: SAR 230 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Makkah Hotel Mecca
  • Conrad Makkah Hotel
  • Conrad Makkah Mecca
  • Conrad Makkah
  • Conrad Makkah
  • Conrad Jabal Omar Makkah Hotel
  • Conrad Jabal Omar Makkah Makkah
  • Conrad Jabal Omar Makkah Hotel Makkah

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served or allowed at Conrad Jabal Omar Makkah.

National Rating

This property has received its official star rating from Saudi Ministry of Tourism.

  • Country specific national/official rating Saudi Ministry of Tourism
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.