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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Exterior
Presidential Suite, 1 King Bed (Haram) | View from room
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • As-Haabee Exhibition
    ‪5 min walk‬
  • Alkhalil Courtyard
    ‪7 min walk‬
  • Souk Al-Khalil
    ‪8 min walk‬

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

View from room

Jumeirah Jabal Omar Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (229)
The price is CHF 616
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Jumeirah Jabal Omar Makkah

About this property

Doubletree by Hilton Jabal Omar Makkah

Central Makkah hotel connected to a shopping centre, a quick walk to Souk Al-Khalil
This smoke-free hotel features 2 restaurants, a coffee shop/cafe and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Doubletree by Hilton Jabal Omar Makkah's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from 60th Street. Free WiFi in public areas, a free area shuttle and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard
  • Free local-area shuttle service
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. A free area shuttle within 500 metres is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This restaurant specialises in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Area shuttle
  • Covered parking on site (SAR 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults and SAR 40 to 125 for children
  • Covered self-parking fee: SAR 300 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002349

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 541 out of 755 reviews" "
Rating 8 - Good. 129 out of 755 reviews" "
Rating 6 - Okay. 41 out of 755 reviews" "
Rating 4 - Poor. 16 out of 755 reviews" "
Rating 2 - Terrible. 28 out of 755 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mubarak, Boston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was unprofessional, many unnecessary questions and lightly rude.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great girl at the desk
Stayed 1 night in Oct 2024

10/10 Excellent

Mohamad, Wuppertal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق جيد و نظيف الخدمة ممتازة الافطار غير متنوع و لا يوجد خيارات السرير الاضافي كان غير مريح ابدا
Stayed 2 nights in Oct 2024

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities
🌺
Stayed 3 nights in Oct 2024

10/10 Excellent

Sabah, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here. It was a 5 minute walk to the Haram but they have a shuttle running every 2-4 mins. It was clean and staff was very nice. I felt safe to go back and forth on the shuttle by myself. I would definitely go back to this hotel!

10/10 Excellent

Imane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel , amazing staffs and helpful, I had issues on the beginning on my reservation so I didn’t get what I have booked but receptionist did her best and gave me the room that I choosed the next day. Shuttles are available every 5min to Haram and back to hotel. Enjoyed my trip to Makkah Thank you everyone.
Stayed 2 nights in Oct 2024

8/10 Good

Asif

Travelled with group
Excellent hotel with great facilities. The restaurant manager was extremely polite and helpful. Unfortunately we had to wait longer than 20 mins for reception to check in. Even when served, for any other query we had to wait in the queue which added to the overall time for full check in. Despite being told we had a late check in this didn’t happen and we had to again wait in reception for longer than 10 mins to get the key activated again.
Stayed 1 night in Oct 2024

10/10 Excellent

Shady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing I booked a deluxe room and it was perfect,breakfast was very good
Stayed 1 night in Oct 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast the restaurant
Stayed 10 nights in Sep 2024

10/10 Excellent

Anas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. Nice and friendly staff, very great service and food. I love its walking distance to haram. Thank you double tree Hilton for hosting me.
Stayed 7 nights in Sep 2024

10/10 Excellent

Saed

Stayed 2 nights in Sep 2024

8/10 Good

Shabir

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

shaker ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean
Best place
Stayed 6 nights in Sep 2024

10/10 Excellent

Aysar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy hotel and great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tarek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel and staff
Stayed 1 night in Sep 2024

10/10 Excellent

SADIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Fully satisfied. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ammaar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant customer service. The team acknowledged my request for a room change immediately. Hotel was very clean and modern.
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Hala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel was amazing , clean spacious , luxurious The suite was spacious and the view was very nice Restaurant was excellent, big variety of food and the service was great The overall stay was exceptional and we enjoyed very much However , I’d advice elderly residents to have companions because the constructions makes it a bit harder to reach the Haram they don’t let the shuttle to go inside , hopefully constructions will end soon
Stayed 3 nights in Sep 2024

6/10 Okay

Aisha Ibrahim

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Housekeeping is very poor. We have to request everyday 4 the rooms to be cleans, tea cups are not washed or positioned nicely, toiles essentials such as hand soaps etc are only replaced once for the 9 days we stayed there and. even the one time was at my request, sheets and pillow cases are not changed even if they are stained, towels also not changed.
Stayed 7 nights in Sep 2024

8/10 Good

Mohammed

Liked: Property conditions & facilities, room comfort
Helpful staff. Disappointed with duty manager
On the positive side excellent location and very nice surroundings. Helpful staff as a whole. On the negative side my room was not cleaned up over the three nights I stayed there and because I had to check out before breakfast time the duty manager couldn’t arrange for me a cup of coffee before leaving (l already paid for breakfast)
Stayed 3 nights in Sep 2024

6/10 Okay

wahaj

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel, great staff, very clean but, if you looking easy access to Haram, it was not feasible for us. it was hard on a hot days taking a shuttle back and forth from hotel to haram and back. i will not be staying at this hotel next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohidin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close and comfortable.
Over all it was good
Stayed 1 night in Sep 2024