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Grand Makkah Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Makkah Hotel

Executive Suite, View (Haram View) | Hypo-allergenic bedding, in-room safe, iron/ironing board, rollaway beds
Exterior
Reception
Front of property
Hypo-allergenic bedding, in-room safe, iron/ironing board, rollaway beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
    Parking included
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Makkah Al Mukarramah, Al Solmanayah, In front of Bab Al Umrah, Makkah, 24236
  • Masjid Al-Jinn
    2 min walk
  • Al Malaa Cemetery
    8 min walk
  • Great Mosque of Makkah
    12 min walk

Room options

Family Room, 2 Bedrooms, Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Suite, View (Haram view)

  • City view
  • Sleeps 5
  • 1 King Bed

Double Room, City View

  • City view
  • Sleeps 2
  • 2 Single Beds

Room, City View

  • City view
  • Sleeps 3
  • 3 Single Beds

Executive Suite, View (Haram View)

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Double Room, View (Haram View)

  • City view
  • Sleeps 2
  • 2 Single Beds

Junior Suite, View (Haram View)

  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds

  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Double Bed

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About this property

Grand Makkah Hotel

Luxury Makkah hotel in As Sulaymaniyah with 2 restaurants
Along with 2 restaurants, this hotel has a fitness centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Grand Makkah Hotel offers 1387 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the overall property condition at Grand Makkah Hotel. During your stay, you're just a quick walk from Masjid Al-Jinn. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Hejazi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 6 minutes by car from Great Mosque of Makkah and 9 minutes from Kaaba
There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury Grand Makkah Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

Hejazi – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Refadah – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Zamzam Coffee shop – On-site coffee shop.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Hejazi
  • Refadah
  • Zamzam Coffee shop

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Makkah Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 100 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: SAR 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Grand Makkah Hotel.

Property is also known as

Grand Makkah Hotel Mecca
Grand Makkah Mecca
Grand Makkah
Grand Makkah Hotel Hotel
Grand Makkah Hotel Makkah
Grand Makkah Hotel Hotel Makkah

Grand Makkah Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 91 reviews" "
Rating 8 - Good. 34 out of 91 reviews" "
Rating 6 - Okay. 8 out of 91 reviews" "
Rating 4 - Poor. 5 out of 91 reviews" "
Rating 2 - Terrible. 4 out of 91 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

khaula

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel, room lack basic amenities, no water bottles for drinking or hot water to shower. Elevators takes forever.. i booked a standard room and i got a room with four beds while i was solo. So glad it was less than 24h stay.
Stayed 1 night in Apr 2023

2/10 Terrible

Shahruf

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there are so slow, its like they are using systems from ancient times. Everything is so disorganised, you have to go through atleast 3 people just to check in. Check in should take less than 5mins but these guys managed to stretch it out to 2 hours. Also the guy at reception at reception was a tool too, walks like a lady and doesn’t know whether he's coming or going
Stayed 1 night in Mar 2023

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything, close to haram, specially when coming back, barber right downstairs so are many shops and some in the hotel lobby. Transportation opinions are plenty.
Stayed 1 night in Apr 2022

4/10 Poor

Qasim

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
No comment . What can I say no one answers the phon in Lobby or concierge even house keeping
Stayed 2 nights in Jan 2020

2/10 Terrible

Muhammad

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As we were visiting for Umrah, hotel location and distance were not good. It was taking 20 minutes to reach Haram boundary. As the construction of Haram Mosque is ongoing, lot of dust in the air makes difficult to walk. People going for Umrah, I don’t recommend this hotel for them.
Stayed 5 nights in Dec 2019

8/10 Good

Ayub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Enshirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new built with massive size room Nice cooperative staff Massive buffet 15min walk to haram
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
As long as I did not have to interact with staff, everything was fine, room was clean, so was hotel. 10 minute or less walk to Haram via Bab ul Salam. Around 3-3:30PM I went to hotel reception and I asked them to replenish sugar in room, I was told to go back to my room and press 0. So I went and did just that, but phone was not working, so I went down to reception again to report that phone is not working and that I need sugar, instead they call concierge and told them to deliver sugar to my room. By the time I checked out around 10pm, they had not deliver sugar or provided me with working phone. Secondly, I asked for late check out, they charge me half day, which I agreed too and paid, later in day their staff came knocking my door to let me know that my check out time has passed and that I need to check out. Both experience have made me realized that they zero customer service skills and no one has control over anything.
Stayed 3 nights in Mar 2019

10/10 Excellent

Saiful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staying at the Property
It was a very comfortable stay. Property was very clean. Only 10 minutes walk to Haram. No crowd. I'll love to stay again in the property.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great. Receptionist (Anas Al Buhari if I remember it right) was very helpful and effective. Enjoyed the stay thoroughly and it was mainly driven by the check in (first impression being the lasting here).
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was lovely and friendly however language was sometimes a problem as some reception staff did not speak English and had to ask for assistance when we approached them. I had some external issues whilst staying at grand Makkah which staff was very helpful in helping to resolve. The rooms were spacious and clean and breakfast could have been a bit more Arabic but neutral options to keep everyone happy I guess. Close to the haram but due to construction work was a bit further away. Also had to go the other side for McDonald’s and other similar food places.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, close to Haram 10 min walk. Excellent staff, helping and friendly, nice breakfast
Stayed 5 nights in Feb 2019

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
It’s a new hotel with a fresh look, however it is a good 15 mins walk to the haram for salah, the staff are nice and helpful and the breakfast has a good variety
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walking to the haram. Location was great. lots of stores and restaurants near by. Do not need a car/vehicle once you get to this hotel.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were friendly and attentive. Breakfast spread was good. overall we enjoyed the stay at the hotel... thank you.
Stayed 2 nights in Jan 2019

8/10 Good

Jazeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Clean hotel. Good staffs.
Overall a good stay. Nice atmosphere. The best part is it is near Marwah. So once ur Umrah is done, u can easily reach back to room. I felt staying in this side of Haram is comfortable bcoz the clock tower area is too crowded. Here taxis are available in front of hotel all the time, so convenient to go to meeqat or railway station etc. The breakfast was also ok, with several varieties. But once you stay for several days, u will feel the menu is repetitive. Distance-wise u need to walk exactly 15 mins to Haram.
Stayed 8 nights in Feb 2019

6/10 Okay

Aamir

Travelled with partner
This hotel is too far from the grand mosque. Most restaurants and shops are on the opposite side of the mosque so everything is far.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Business and mangment
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and comfortable and staff was friendly. breakfast was delicious, and they have excellent room serves.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2018