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Makkah Towers

5.0 star property

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Photo gallery for Makkah Towers

Interior
Front of property
Coffee shop
Gift shop
Twin Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Ibrahim Al Khalil Street, Al Haram, Makkah, Makkah, 24231
  • Abraj Al-Bait Towers
    ‪1 min walk‬
  • Great Mosque of Makkah
    ‪2 min walk‬
  • Kaaba
    ‪6 min walk‬

Room options

View all photos for Deluxe Room Partial Haram View with Three Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room Partial Haram View with Three Twin Beds

  • 44 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Premium Room Partial Kaaba View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Premium Room Partial Kaaba View with Two Twin Beds

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Suite with Two Single Beds

Premium bedding, minibar, in-room safe, desk

Studio Suite with Two Single Beds

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Guest Room City View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Guest Room City View with Two Twin Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room Partial Haram View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room Partial Haram View with Two Twin Beds

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room City View with Three Twin Beds

Family Room City View with Three Twin Beds | Premium bedding, minibar, in-room safe, desk

Family Room City View with Three Twin Beds

  • 46 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Studio Suite partial Haram View with Two Single Beds

Premium bedding, minibar, in-room safe, desk

Studio Suite partial Haram View with Two Single Beds

  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for One Bedroom Suite Haram View With Two Twin Beds

One Bedroom Suite Haram View With Two Twin Beds | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite Haram View With Two Twin Beds

  • 90 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Duplex Suite Haram View With Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Duplex Suite Haram View With Two Twin Beds

  • 94 sq m
  • Sleeps 6
  • 2 Single Beds

Similar properties

Front of property

Makkah Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (328)
The price is CHF 1'478
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Makkah Hotel

About this property

Makkah Towers

Luxury Makkah hotel connected to a shopping centre, steps from Abraj Al-Bait Towers
5 restaurants, a 24-hour business centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and 24-hour room service.
Makkah Towers offers 798 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Accommodation at this 5-star hotel has kitchenettes with fridges. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Makkah Towers. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus 5 restaurants and a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Al Fayhaa restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • Steps from Abraj Al-Bait Towers and Great Mosque of Makkah
There are 5 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Makkah Towers. Parking is available for a fee.

This Art Deco Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Al Fayhaa restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
EL Etlalah Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Open selected days.
Al Andalus restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Cafe Cino – This coffee shop serves brunch and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (SAR 870 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 per person
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Andalus restaurant
  • Al Fayhaa restaurant
  • Cafe Cino
  • EL Etlalah Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Spa

  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, from March 1-29, 2025, the restaurant serves sohor (pre-dawn meal) and iftar (evening meal) according to local custom. Sohor is available for SAR 100 per person, per day, and iftar is available for SAR 120 per person, per day (fees exclude taxes). Guests booked in breakfast included rate plans will receive iftar instead of breakfast during this time. Guests booked in dinner included rate plans will receive sohor instead of dinner during this time.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 120 per person
  • Self-parking fee: SAR 870 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10000983

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Towers.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Towers
Hilton Towers
Hilton Towers Makkah
Makkah Hilton
Makkah Hilton Towers
Makkah Hilton Towers Hotel
Makkah Hilton Towers Hotel Mecca
Makkah Hilton Towers Mecca
Makkah Towers
Makkah Towers Hilton

Makkah Towers Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 348 out of 871 reviews
Rating 8 - Good. 292 out of 871 reviews
Rating 6 - Okay. 128 out of 871 reviews
Rating 4 - Poor. 50 out of 871 reviews
Rating 2 - Terrible. 53 out of 871 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adnan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 5 nights in Nov 2024

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff was very helpful and friendly. The manager at the reception was kind enough to offer us an upgrade when we were too early before the check in time. Muhammad Alam and Sameer were outstanding. They
Stayed 7 nights in Dec 2024

10/10 Excellent

Shahbaz, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adjacent to the Haram Kaaba, where you are closed to Haram and fet in and out quickly
Stayed 2 nights in Nov 2024

10/10 Excellent

Sadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Another amazing stay in Makkah Towers in Tower 2! Had to ask housekeeping staff to accommodate necessities for 4 people, as were only providing for 2 people despite a reservation for 4 people. Lift services need to improved as had long waits for a lift. Breakfast variety could be improved but other than that it was a lovely stay! Very close to the Haram
Stayed 4 nights in Nov 2024

10/10 Excellent

shariq, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service
Stayed 4 nights in Nov 2024

2/10 Terrible

MOHAMMED

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience I’ve ever had. From starting check in with the most unprofessional and most rude staff member I’ve ever met to the rooming. They have 6 towers and no matter how you book, they choose to split family and keep everyone a distant away. To get baggage up to the room from bell desk, they have no back elevators and make you wait 3-4 hours to get luggage. No amenities in room upon check in. Rooms poorly lit. Elevator traffic is insane and they only have 2 elevators working per tower which takes 1-2 hours to get up to room. Very inconvenient. Would never recommend anyone to stay with them or experience them.
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service
Overall it’s good
Stayed 2 nights in Nov 2024

10/10 Excellent

AFM

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Nov 2024

10/10 Excellent

Faez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Raghad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at this hotel. The location was ideal, within walking distance of all the places we wanted to visit. Our room was spacious, and the front desk staff was incredibly friendly and accommodating—they even helped us with an early check-in and arranged transportation. Throughout our stay, the entire staff was welcoming, attentive, and ensured that everything was clean and comfortable. They consistently met all our needs, making our stay enjoyable and hassle-free. Highly recommend this hotel for anyone visiting the area!
Stayed 2 nights in Nov 2024

6/10 Okay

Imrul, Stephenson V

Travelled with family, Travelled with family and small children
Request for wheelchair unfortunately they don't have wheelchair available when I was arrive
Stayed 4 nights in Nov 2024

8/10 Good

Saba

Travelled with family and small children
Liked: Amenities
Everything was good. Really close to Masjid ul Haram they just need more elevators.
Stayed 4 nights in Nov 2024

10/10 Excellent

Huma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 2 nights in Nov 2024

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Faaduma

Travelled with family
Liked: Cleanliness, staff & service
Location was great, it was right infront of the Al Haram. Food options all around. Hotel could use an upgrade it feels outdated. They do not allow taxis or ubers to pull up at the basement parking, felt forced to take their expensive car service. But Alhamdullilah staff were amazing and friendly and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful rooms, friendly staff, great shopping and dining in same tower, and best for last is Haram right outside the tower entrance.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tasawar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Oct 2024

6/10 Okay

Khalid

Travelled with family
Liked: Staff & service
We stayed here 4 nights during our Ummrah trip. it's in front of the entrance to the Ummrah, King Fahad Gate 79. If you find a good deal then take it. It's connected to clock tower mall. It has grocery store left side up the escalator. Very convenient but it needs upgrade as property is one of the older hotels in the Haram.
Stayed 3 nights in Oct 2024

4/10 Poor

Maruf, Morton Grove

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel need to update bathrooms. Also need extra left I stay tower 3 19th floor. Very hat to get left at prayer time. I don’t know why the staff use same left for baggage. They should have separate left.
Stayed 4 nights in Oct 2024

10/10 Excellent

Asad

Stayed 1 night in Oct 2024

4/10 Poor

Zameer

Travelled with family
Disliked: Staff & service, property conditions & facilities
Everything that I requested was not done I booked two rooms. They gave me room as far apart from each other and different floors they told me my request was not on the system. They will change me the next day, but every day I called the never bothered to assist.. My family had to stay separate requested no steps because of Wheel Chair . They did not accommodate cleaning of rooms on a daily basis was not done. Terrible service.
Stayed 4 nights in Sep 2024

8/10 Good

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Anam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting
Stayed 4 nights in Sep 2024

10/10 Excellent

Hassan

Liked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Khalid, ESSEX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allocated our room at tower 3,Where groups stays, was difficult to use elivators and waiting times can expect around 45 minutes to go down/up.Quite frustrating. Better stay in hotel not tower's.
Stayed 3 nights in Sep 2024