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Novotel Makkah Thakher City

4.0 star property
VIP Access

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Photo gallery for Novotel Makkah Thakher City

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace
Executive Room, 1 King Bed | City view
3 bars/lounges
Lobby sitting area
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Great Mosque of Makkah
    ‪7 min drive‬
  • Abraj Al-Bait Towers
    ‪7 min drive‬
  • Kaaba
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior

voco Makkah by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (289)
The price is CHF 343
for 1 room
includes taxes & fees
25 Mar - 26 Mar
voco Makkah by IHG

About this property

Novotel Makkah Thakher City

Hotel with 3 restaurants, near Great Mosque of Makkah
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Makkah Thakher City. During your stay, you'll be within walking distance of Masjid Al-Jinn. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Great Mosque of Makkah and 10 minutes from Kaaba
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business centre and 6 meeting rooms.

Public spaces have free WiFi. The business-friendly Novotel Makkah Thakher City also features a fitness centre, concierge services, and 24-hour room service. Self parking is free.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Makkah Thakher City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 120 for adults and from SAR 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002107

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Novotel Makkah Thakher City.

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 490 reviews
Rating 8 - Good. 92 out of 490 reviews
Rating 6 - Okay. 30 out of 490 reviews
Rating 4 - Poor. 16 out of 490 reviews
Rating 2 - Terrible. 29 out of 490 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mozepper

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Abdu

Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay n service
Stayed 1 night in Dec 2024

2/10 Terrible

Faisal

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
NOT GREAT:A genuine honest review of my experience
I wish I didnt have to write this, but unfortunately my experience at the Novotel Makkah was not a good one. I will say the staff were kind and responsive however the issue lies not with them but these 3 steps i believe anyone that wishes to stay here should first consider before booking. ESPECIALLY IF PERFORMING UMRAH 1. False advertisements without clarifications. ( they had ads all round the building promoting a buffet from 7-10pm. However when I came to the restaurant i was informed there was no buffet on. ( this should have been made clear and not advertised) knowing this I had eaten very little expecting a buffet, and in the end was forced to settle with in room dining, which had cost more than the buffet. 2. POOR TEMPERATURE REGULATION IN ROOMS. when arriving you are made to sign a contract which states, that if the heating is turned on at any point, Novotel has the right to deduct 5000 SAR from your booking account without your consent or the need to inform you. I found this very strange until I had entered the room and found it to be freezing. I had switched off the AC only to find that there is a truly cold draft coming from vents, which I cannot control. This is especially bad if you are in a state of Ihraam and are sensitive to the cold. 3. There is constant construction going on in the building/ area outside which makes getting sleep during the day a near impossibility. please be aware if you seek a comfortable stay, this is not the place.
Stayed 1 night in Dec 2024

10/10 Excellent

Zeeba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay as always. My second visit to Novotel and I’m not disappointed.. would be better if you could provide hair conditioner as well. Bus to the haram is brand new big and comfortable buses leaving for haram every half hr.room service and meals also pretty good. Novotel is a good choice
Stayed 3 nights in Dec 2024

10/10 Excellent

Mabroor

Stayed 2 nights in Nov 2024

10/10 Excellent

Ali

Stayed 2 nights in Nov 2024

10/10 Excellent

Abdu

Stayed 2 nights in Nov 2024

10/10 Excellent

Rami

Stayed 5 nights in Nov 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Nusrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service
Stayed 2 nights in Dec 2024

10/10 Excellent

Capri

Stayed 5 nights in Nov 2024

10/10 Excellent

Mamdouh

Stayed 3 nights in Nov 2024

10/10 Excellent

Amir, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast Shuttle service is excellent Staff are genuinely kind
Stayed 2 nights in Nov 2024

8/10 Good

Zeinab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
Stayed 14 nights in Nov 2024

10/10 Excellent

Carlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low budget package. Highly recommend
Stayed 7 nights in Nov 2024

10/10 Excellent

Waleed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean , smells good , bus moves every 30 min sharp, barber available onsite, prayer floor, very friendly staff, checking in took sometime more than usual but overall great experience!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free bus to Haram every 30 min and great buffet at dinner time.
Stayed 9 nights in Nov 2024

10/10 Excellent

MOHAMED

Stayed 2 nights in Nov 2024

10/10 Excellent

Aamir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Helpful Staff…
The room was very clean, staff were very helpful and polite all the time. Can’t find things to complaint about…!
Stayed 5 nights in Nov 2024

10/10 Excellent

AMAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Hotel Manager/Customer Service Team I hope this message finds you well. I wanted to take a moment to express my appreciation for my recent stay at your hotel. The experience was fantastic, and I found the staff to be exceptionally helpful and friendly, providing amazing customer service throughout my visit. However, I did notice an area that might need some attention regarding the cleaning. I believe that enhancing the cleaning protocols could further improve the overall experience for your guests. Manchester lad
Stayed 2 nights in Nov 2024

8/10 Good

Tuhin

Stayed 2 nights in Nov 2024

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel. It just needs some microwaves for the guest
Stayed 7 nights in Nov 2024

10/10 Excellent

Ahmad Shabir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Nisreen

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The shuttle bus drop the passenger very far from AL-Haram a round 30 min walk to get in it.
Stayed 6 nights in Nov 2024