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Royal Al Mashaer Hotel

3.0 star property

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Photo gallery for Royal Al Mashaer Hotel

Reception
Pillow-top beds, blackout curtains, free WiFi, bed sheets
Exterior
Exterior
Café

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Restaurant

Explore the area

Map
Al Aziziah General st., (Al Masjid Al Haram). PO Box 6672, Makkah, 24243
  • Faqih Mosque
    ‪3 min walk‬
  • Kaaba
    ‪7 min drive‬
  • Great Mosque of Makkah
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Pillow-top beds, blackout curtains, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Suite, 2 Bedrooms

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Double Room

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Pillow-top beds, blackout curtains, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Single Beds

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Reception

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  • Free WiFi
  • Air conditioning
  • 24/7 front desk
2.6 out of 5, (5)
The price is CHF 234
for 1 room
includes taxes & fees
3 Jun - 4 Jun
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About this property

Royal Al Mashaer Hotel

Central hotel connected to a shopping centre in Makkah with free parking
This hotel features a restaurant, concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and ATM/banking services.
Royal Al Mashaer Hotel offers 198 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Makkah hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

With your stay at Royal Al Mashaer Hotel, you're connected to a shopping centre and just a quick walk from Faqih Mosque. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, meeting rooms and a lift
  • 7 minutes by car from Kaaba and 7 minutes from Great Mosque of Makkah
There's a restaurant on site. WiFi is free in public spaces. Royal Al Mashaer Hotel also features concierge services, a front desk safe, and an ATM. Self parking is free.
Royal Al Mashaer Hotel has a restaurant on site.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Water fee: SAR 2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006958

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Alcohol isn't served or allowed at Royal Al Mashaer Hotel.

Property is also known as

Royal Al Mashaer Hotel Mecca
Royal Al Mashaer Hotel
Royal Al Mashaer Mecca
Royal Al Mashaer
Royal Al Mashaer Hotel Makkah/Mecca
Royal Al Mashaer Hotel Hotel
Royal Al Mashaer Hotel Makkah
Royal Al Mashaer Hotel Hotel Makkah

Royal Al Mashaer Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 50 reviews
Rating 8 - Good. 8 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 7 out of 50 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nauman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 5 nights in Mar 2025

10/10 Excellent

Nauman

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel was very much convenient and easy to public transportation, staff was super excellent and cooperative help alot finding out the way to your destination A
Stayed 8 nights in Mar 2025

6/10 Okay

Mohamed

Disliked: Staff & service
The staff & service was not supportive at all !!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Farida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and shopping accessibility!!!
Stayed 8 nights in Mar 2025

8/10 Good

Alassane

Stayed 10 nights in Mar 2025

4/10 Poor

Sani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave to warm up food in ur room unless u come to the reception and they control on warm u want ur food to be warm ,bad water heater
Stayed 9 nights in Mar 2025

4/10 Poor

arif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t come and clean to change the bed sheets no towels and toilet paper so cheap to provide things what you need
Stayed 4 nights in Mar 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
the people at the reception were very kind and let us get our room before checkin time.
Stayed 5 nights in Mar 2025

4/10 Poor

Jamal

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Saif

Stayed 3 nights in Mar 2025

10/10 Excellent

Aissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Muhammad

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Receptionist are not friendly.they need to add some more stuff for customers like there is no option for laundry as well as they need to start bus services
Stayed 5 nights in Mar 2025

10/10 Excellent

Rozi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Mar 2025

2/10 Terrible

Javed

Stayed 7 nights in Mar 2025

10/10 Excellent

Mohamoud

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and comfortable

I wasn't in most of my time at the hotel but when i was there i didn't have any problem. I woukd highly recommend good for the price too
Stayed 3 nights in Mar 2025

8/10 Good

Md Nuruddin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Adam

Stayed 4 nights in Mar 2025

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Amazing Staff. I Really Enjoyed My Stay Here, it’s Next To Everything including Kabba.
Stayed 1 night in Mar 2025

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

abdinasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024

8/10 Good

MOHAMED

Stayed 2 nights in Mar 2024

10/10 Excellent

Mariam

Stayed 6 nights in Mar 2024

2/10 Terrible

Carolyn

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There are shopping centers but the area is FILTHY. THE LAST THING I EXPECTED WAS TRASH ALL OVER MECCA!!! Someone kept trying to open my room door at night and The water kept electrocuting me so much so I decided to move to another hotel. There is no microwave and the shower is two feet wide and you are basically on the floor. The water gets everywhere!!! The closet kept falling apart and the doors barely moved on them... I checked out early and they offered a refund. Then later Expedia says they denied me a refund. What a joke!
Stayed 16 nights in Feb 2024