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voco Makkah, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Makkah, an IHG Hotel

Exterior
Deluxe Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Premium bedding, in-room safe, desk, laptop workspace
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Ibrahim Al Khalil Street, Al Mesfalah, Makkah
  • Abraj Al-Bait Towers
    19 min walk
  • Great Mosque of Makkah
    2 min drive
  • King Fahad Gate
    2 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 3 Single Beds

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, Multiple Beds, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds, Smoking

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Exterior
Novotel Makkah Thakher City
Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (368)
The price is CHF 43
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Novotel Makkah Thakher City

About this property

voco Makkah, an IHG Hotel

Central hotel connected to a shopping centre in Makkah with 6 restaurants
Along with 6 restaurants, this hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Voco Makkah, an IHG Hotel offers 4321 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at voco Makkah, an IHG Hotel. During your stay, you'll be connected to a shopping centre and within walking distance of Abraj Al-Bait Towers. Features include free WiFi in public areas and a free manager's reception, plus 6 restaurants.
  • Free WiFi
  • Options for a bite to eat include 6 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from King Fahad Gate
There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly voco Makkah, an IHG Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Makkah hotel.

The hotel hosts a free manager's reception daily.
Voco Makkah, an IHG Hotel has 6 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, French, Indonesian, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (SAR 50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 60 per person
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (190 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (60 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 29 floors
  • 9 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Online]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Makkah, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 60 per person
  • Covered self-parking fee: SAR 50 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Online
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at voco Makkah, an IHG Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

voco Makkah
Voco Makkah, An Ihg
voco Makkah an IHG Hotel
voco Makkah, an IHG Hotel Hotel
voco Makkah, an IHG Hotel Makkah
voco Makkah, an IHG Hotel Hotel Makkah

voco Makkah, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 169 reviews" "
Rating 8 - Good. 25 out of 169 reviews" "
Rating 6 - Okay. 12 out of 169 reviews" "
Rating 4 - Poor. 4 out of 169 reviews" "
Rating 2 - Terrible. 9 out of 169 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mohammed Mohsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

MD Mahbub

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Room it self was very nice. Had a big family with us expected to be on the same floor but was on to different floors. Staff did not seem friendly or welcoming at all especially at reception and cafe area on lower ground floor. Had 500 rials in notes wouldnt accept in any shop in the mall or change at reception such a big hotel and cannot provide change or accept the 500 rial note thats really poor! Wouldnt recommend to anyone!
Stayed 6 nights in Aug 2024

10/10 Excellent

Mahir, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Sayeed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run by a nice team. The receptionists were cordial with good English capabilities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zahir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very great
Very great place
Stayed 2 nights in Aug 2024

6/10 Okay

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with Breakfast and Dinner but they gave me only Dinner on request. Dinner and Breakfast was showing in Expedia information but not in Hotel information.
Stayed 2 nights in May 2024

6/10 Okay

Almuthanna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

IMTIAZ, IRVING

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to say. Service was excellent
Stayed 2 nights in May 2024

10/10 Excellent

Housam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Apr 2024

10/10 Excellent

AMER

Stayed 1 night in Apr 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel peaceful good service cleaned and quite relaxing
Stayed 3 nights in Apr 2024

10/10 Excellent

sameh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stuff
Stayed 3 nights in Apr 2024

10/10 Excellent

Samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place and amazing services.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharifa

Stayed 10 nights in Apr 2024

10/10 Excellent

Sadio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Akram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Zillur

Very good
Stayed 5 nights in Apr 2024

10/10 Excellent

Samiha, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big spacious room, delicious and varied buffet breakfast option. Welcoming and competent staff. 20 minutes walk to the haram. The bus shuttle was nice however during Ramadan, there were so many people, it would sometimes get chaotic trying to get a spot on the bus despite several buses being avaliable. This wasn't so much the fault of the hotel, it was more down to people's behaviour, ie people pushing and running over each other to get on the bus instead of queuing up properly. We decided to walk instead, which took us 20 to 25 minutes (which was less than waiting for a bus to be available, especially on the way back from the haram after Fajr for example).
Stayed 3 nights in Mar 2024

10/10 Excellent

Safdar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
Was a perfect stay. Only issue was the peak time of Umrah meant shuttles could not travel to the haram as fast or often as perhaps would do at other times. It was easier to walk 25 minutes. The system to get in the shuttle was not organised. Which meant lots of people pushing and shoving to get on. Perhaps queues, shuttle for each tower etc could help? However hotel, sehri, service was great!!
Stayed 6 nights in Mar 2024

8/10 Good

Khurshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the land on which it is built. I think it can be developed further.
Stayed 7 nights in Mar 2024

10/10 Excellent

MAHMOOD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Rahael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: We stayed there for 4 nights during Ramadan and had an amazing time. Property is very well maintained, clean and majority staff is friendly. Cons: Their shuttle service to Haram is pretty good except for one night when it was terrible and people were fighting over to get on the bus as there were not many buses running. For that reason, i will suggest fellow travellers taking a hotel withing walking distance from haram, if possible.
Stayed 4 nights in Mar 2024