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Grand Mercure Medan Angkasa

5.0 star property

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Photo gallery for Grand Mercure Medan Angkasa

2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
Interior entrance
Exterior detail
Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Parking included
  • Breakfast available
  • Spa

Explore the area

Map
Jalan Sutomo No1 Medan, Medan, North Sumatra, 20235
  • Medan Mall
    ‪16 min walk‬
  • Grand City Hall
    ‪16 min walk‬
  • Tjong A Fie's Mansion
    ‪4 min drive‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 42.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premier Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Mercure Medan Angkasa

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Grand Mercure Medan Angkasa offers 266 air-conditioned accommodations with fireplaces and minibars. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Grand Mercure Medan Angkasa, you'll be within walking distance of Grand City Hall. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Indonesian cuisine while dining at Orchid Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Grand City Hall and a few minutes from Vihara Borobudur
  • Airport and local-area shuttle service available for a fee
Grand Mercure Medan Angkasa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and a sauna are also featured at the luxury Grand Mercure Medan Angkasa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Medan hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Orchid Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Crystal Jade – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 168,000 for adults and IDR 84,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Crystal Jade
  • Orchid Restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Medan Angkasa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 395000.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 168000 for adults and from IDR 84000 for children
  • Airport shuttle fee: IDR 1000000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 395000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Mercure Medan Angkasa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Angkasa Hotel
Grand Mercure Medan Angkasa Hotel
Grand Angkasa Medan Hotel
Grand Mercure Maha Cipta Medan Angkasa Hotel
Grand Angkasa International Medan
Grand Mercure Maha Cipta Angkasa Hotel
Grand Mercure Maha Cipta Angkasa
Grand Mercure Angkasa Hotel
Grand Mercure Angkasa
Grand Angkasa Medan
Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel
Grand Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel Medan

Grand Mercure Medan Angkasa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 41 out of 141 reviews
Rating 8 - Good. 62 out of 141 reviews
Rating 6 - Okay. 26 out of 141 reviews
Rating 4 - Poor. 6 out of 141 reviews
Rating 2 - Terrible. 6 out of 141 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

TAKAHIRO

Stayed 1 night in Nov 2024

8/10 Good

IRENE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, huge room, friendly staff! Thank you!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Overall, the stay was good. Reception staff were great, breakfast service was lacking. This hotel has the potential to be very good but the room lack some basic touches like hooks for towels, glasses for the water (no bottles), but overall good stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed everything at this hotel. Was truly amazing.
Stayed 1 night in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad

Stayed 1 night in Mar 2024

8/10 Good

Leonard, Usher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.
Stayed 8 nights in Feb 2024

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice room ❤️
Stayed 1 night in Feb 2024

10/10 Excellent

sufendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Rohaya

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No convenience shop
Stayed 2 nights in Oct 2023

10/10 Excellent

johanna, Menlo Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 nights in the Grand Mercure, before and after my jungle trek and Toba tours and each night was a great, different room. Herbert handled my check in with professional and kind greetings Abd Eggi showed me to features of the room and promptly brought my bag up. I loved the lounge and coffee shop in the ground floor with live piano music.
Stayed 1 night in Sep 2023

10/10 Excellent

johanna, Menlo Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.
Stayed 1 night in Sep 2023

10/10 Excellent

Ivan

Stayed 2 nights in Aug 2023

8/10 Good

Santo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went smooth hotel is great breakfast awesome
Stayed 2 nights in Jul 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book early it’s very busy
Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.
Stayed 2 nights in Jul 2023

2/10 Terrible

CHUN-HSIANG

Stayed 2 nights in Jun 2023

4/10 Poor

Erika

Stayed 2 nights in May 2023

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Lin

Stayed 2 nights in Mar 2023

10/10 Excellent

Ching Loon

Stayed 2 nights in Mar 2023

8/10 Good

nancy

Liked: Staff & service, room comfort
mérite des réparations
Déçu, la première fois la chambre était correcte cette fois ci l'ensemble était trés vétuste le robinet d'eau chaude de la salle de bain ne fonctionnait pas
Stayed 1 night in Feb 2023

10/10 Excellent

nancy

Stayed 1 night in Jan 2023