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Hotel Acqua Medellín

3.0 star property

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Photo gallery for Hotel Acqua Medellín

Standard Twin Room, 2 Single Beds | In-room safe, individually decorated, desk, blackout curtains
Reception
48-inch Smart TV with digital channels, TV, Netflix
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Carrera 35 No. 7-47 / 55, Medellín, Antioquia, 50021
  • Lleras Park
    ‪5 min walk‬
  • Medellín Clinic - El Poblado
    ‪9 min walk‬
  • Poblado Park
    ‪12 min walk‬
  • Medellin (EOH-Enrique Olaya Herrera)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout curtains

Superior Room, 1 Double Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout curtains

Standard Room, 1 Double Bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, individually decorated, desk, blackout curtains

Standard Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, individually decorated, desk, blackout curtains

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel Acqua Medellín

Hotel with free breakfast, a quick walk to Lleras Park
Along with coffee/tea in a common area, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a computer station, tour/ticket assistance and a front desk safe are on-site.
Hotel Acqua Medellín offers 43 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Each accommodation is individually decorated. 48-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and fridges can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Acqua Medellín. During your stay, you're just a quick walk from Lleras Park. You'll find features such as free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free self-service breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a computer and multilingual staff
  • Within a 15-minute walk of Lleras Park and Poblado Park
  • Airport shuttle service available for a fee
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Acqua Medellín.

This 3-star Medellín hotel is smoke free.

Guests are served a free self-service breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free self-serve breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Designer stores

Family friendly

  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: COP 60000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: COP 60000 (subject to availability)
  • Administrative fee: COP 100000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Acqua Medellín offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Acqua Express
Acqua Express Medellin
Hotel Acqua
Hotel Acqua Express
Hotel Acqua Express Medellin
Hotel Acqua Express Medellin
Acqua Express Medellin
Acqua Express
Hotel Hotel Acqua Express Medellin
Medellin Hotel Acqua Express Hotel
Hotel Hotel Acqua Express
Hotel Acqua Express
Hotel Acqua Medellín Hotel
Hotel Acqua Medellín Medellín
Hotel Acqua Medellín Hotel Medellín

Hotel Acqua Medellín Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 356 reviews
Rating 8 - Good. 110 out of 356 reviews
Rating 6 - Okay. 34 out of 356 reviews
Rating 4 - Poor. 19 out of 356 reviews
Rating 2 - Terrible. 17 out of 356 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keila

Stayed 2 nights in Nov 2024

10/10 Excellent

dur, tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I The hotel is in perfect place walking distance to everything. Dining bars restaurant stuff is very cooperative helpful I like it and I will stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities
I liked the people working there , I liked the location, breakfast was ok,room was clean, little bit noise but that’s ok giving the location that can’t beat that everything is near by.
Stayed 7 nights in Nov 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with excellent service, depending the location of your room you might experience high levels of music since the hotels is surrounded by bars and nightclubs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes I love the place I will come back to stay
Stayed 6 nights in Oct 2024

8/10 Good

Leszek

Liked: Cleanliness, staff & service
Noisy
Stayed 7 nights in Oct 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!! Very comfortable. Love it 😊
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge Facundo Linares, Fajardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric Location. Near Parque Lleras, Restaurants, Bars and Malls.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eugenio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the hotel don't have parking lot.
Stayed 4 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus, Añasco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 8 nights in Sep 2024

8/10 Good

Maria d Rivera

Liked: Staff & service, property conditions & facilities
Everything was good in the middle of the action in provenza room amenities like towels need an update, you only get 2 per room people are nice, heard housekeeping boss yelling at their employees breakfast ia basic but good! Not luxury just convenience
Stayed 2 nights in Sep 2024

10/10 Excellent

Gilberto, Penbroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite
Stayed 11 nights in Sep 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Location x 3
Stayed 1 night in Sep 2024

8/10 Good

juan

Stayed 3 nights in Aug 2024

10/10 Excellent

gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Marlan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice, the breakfast was very limited but good. They almost charged me for the bedsheets because I threw up on them the morning before check out 😕.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Location. Location.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lavon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel did a poor job with my accommodations Arrived a day late due to plane mechanical issues no compensation the ac/heat unit did not work And asked hotel to arrange car service from hotel to airport and in doing so poorly executed and I missed my flight
Stayed 5 nights in Sep 2024

10/10 Excellent

Onix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William Andres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

8/10 Good

Gilberto, Penbroke Pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect staff member work were great overall the hotel was great
Stayed 9 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024