Hotel Alcaravan Medellín

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alcaravan Medellín

Outdoor spa tub
View from property
Bar (on property)
Standard Triple Room | In-room safe, free WiFi, bed sheets
Rooftop terrace

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Carrera 50 A 84 - 09, Itagüí, Antioquia, 55411
  • Chimeneas Park
    3 min walk
  • Oviedo Shopping Center
    3 min drive
  • Santafé Mall
    4 min drive
  • Medellin (EOH-Enrique Olaya Herrera)
    12 min drive

Room options

Standard Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Double room with air conditioning

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Twin room with air conditioning

  • 10 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Triple Room

  • 10 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Double Room Standard With Internal View

  • Sleeps 2
  • 1 Double Bed

Triple Room Standard With View

  • Sleeps 3
  • 3 Single Beds

Twin Room Standard With Internal View

  • Sleeps 2
  • 2 Single Beds

Double Room Standard With View

  • Sleeps 2
  • 1 Double Bed

Room Standard

  • Sleeps 2
  • 2 Single Beds

Twin Room Standard With View

  • Sleeps 2
  • 2 Single Beds

Twin Room Standard

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Alcaravan Medellín

Hotel in Itagüí with steam room and rooftop terrace
This smoke-free hotel features a restaurant, a bar/lounge and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe and Access to hot tub are on-site.
Hotel Alcaravan Medellín offers 96 accommodations with a safe. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a steam room.
During your stay at Hotel Alcaravan Medellín, you're just a quick walk from Chimeneas Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room
  • Just a 4-minute drive from Santafé Mall and a few minutes from Poblado Park
Hotel Alcaravan Medellín offers its guests Access to hot tub and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A rooftop terrace, an arcade/games room, and tour/ticket assistance are also featured at Hotel Alcaravan Medellín. Limited free parking is available on a first-come, first-served basis.

This 3-star Itagüí hotel is smoke free.

Alcaravan – This family restaurant serves breakfast, lunch and dinner.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of COP 30,000

Restaurants on site

  • Alcaravan

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcaravan Medellín

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 20000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 20000.0 per night
  • Hosted evening meal: COP 30000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Alcaraván Itagui
Hotel Alcaraván
Hotel Alcaraván Itagui
Alcaraván
Hotel Alcaravan
Hotel Alcaraván
Hotel Alcaravan Medellín Hotel
Hotel Alcaravan Medellín Itagüí
Hotel Alcaravan Medellín Hotel Itagüí

Hotel Alcaravan Medellín Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 242 reviews" "
Rating 8 - Good. 92 out of 242 reviews" "
Rating 6 - Okay. 38 out of 242 reviews" "
Rating 4 - Poor. 12 out of 242 reviews" "
Rating 2 - Terrible. 19 out of 242 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Darlene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was extremely hot with a window that opens half way. I had a headache and nausea due to this. No hot water. I found a large roach walking near my luggage. I just would not recommend. I booked for one week I only ended up staying 2 days. I also did not receive any refund from the hotel.
Stayed 7 nights in Jan 2024

2/10 Terrible

Alejandro

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room right before going to bed I saw 2 bed bugs walking next to the headboard, went to the front desk and told them about the issue. Was moved to another room in a higher floor, no live bed bugs but I did see at least 4 dead ones close to the bed.

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 7 nights in Jan 2024

6/10 Okay

Limary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Solo había un ventilador y el calor en el cuarto era horroroso. Deberían invertir en aires acondicionados ya que es una hermosa propiedad y el servicio de los empleados excelente
Stayed 2 nights in Nov 2023

8/10 Good

Vianella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Oct 2023

4/10 Poor

Graciela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Eli, Coral Springs

Stayed 18 nights in Mar 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Carlos

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
bad hospitality and gave me a different room then what i purchased and had missing shower head
Stayed 1 night in Oct 2022

10/10 Excellent

tyreiss

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay 7 yaer tenure
there always a good staff very helpful when there's a little confusion every area of the facility as well taken care of you will enjoy your stay for sure.
Stayed 1 night in Aug 2022

10/10 Excellent

Luis, Deland

Stayed 11 nights in Aug 2022

10/10 Excellent

angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2022

10/10 Excellent

angel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place will be good have AC because is hot sometimes a
Stayed 1 night in Feb 2022

6/10 Okay

Christian andres

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
is ok
it was a last minute chose but need to improve the room didn't have towels and the tv and internet didnt work
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good very exceptional customer service is about being on point of front and listening and taking care of your gas and no problem itagui
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The personal need more training to approach the customers like me over 15 years using the facilities at Caravan hotel. Rude to provide information and unavailable to respond the requests things.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta bien
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is safe the service excellent but the y need improve the towels in better condition no rags in bad conditions but it is recommended
Stayed 1 night in Mar 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just outside Medellin
Very nice staff at desk and restaurant. Not fancy at all but clean and friendly in the middle of Itagui. Ten minute walk to train, two stops to downtown Medellin
Stayed 6 nights in Feb 2021

10/10 Excellent

tyreiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4star treatment
Very good attentive service..courteous clean and responsive
Stayed 2 nights in Nov 2020

10/10 Excellent

Anthony

Stayed 1 night in Oct 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, customer service, clean, comfortable
Stayed 3 nights in Sep 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good elevator, friendly staff lol
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019