Concierge services, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe.
Hotel Loup offers 16 air-conditioned accommodations, with minibars. Cable televisions are provided. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel Loup. During your stay, you're just a quick walk from Lleras Park. Enjoy features like free breakfast and free WiFi in public areas, plus a round-trip airport shuttle (surcharge).
Free continental breakfast served daily
Free WiFi
Services include a concierge, tour or ticket assistance and luggage storage
Steps from Lleras Park and 4 minutes on foot from Poblado Park
Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Loup.
This 3-star Medellín hotel is smoke free.
Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour return airport shuttle on request for a surcharge
Food and drink
Free continental breakfast available daily 7:00 AM to 10:00 AM
Things to do
Spa tub
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Room amenities
Bathroom
Shampoo
Soap
Towels provided
Entertainment
TV with cable channels
Food and drink
Minibar
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 1:00 PM
Minimum check-in age - 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Loup
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: COP 100000 per vehicle (one-way, maximum occupancy 4)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Loup offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Children may not be eligible for complimentary breakfast.
Pets and service animals are not allowed on site.
Property is also known as
Hotel Loup Hotel
Hotel Loup Medellín
Hotel Loup Hotel Medellín
Hotel Loup Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This place was right on the strip and ready access to nightlife. Staff was friendly and helpful. Breakfast is a little dismal but not bad. The cable tv never worked, but i wasn't there to watch TV lol.
When we got to the hotel there was no room available for us. They booked us a room at a nearby hotel "Hotel Lleras Express". The other hotel was overall "ok". But this mishaps should never happen. Bad experience.
The staff were very friendly.
I don't like the fact the room had no window I had no kind of view I felt like in a dark place. It was very dangers was very noisy so if you are looking for peace and to have a nice time this is not the place.
Betzy
Stayed 3 nights in May 2024
6/10 Okay
Albert
11 May 2024
They charge you if you bring a guest to your room, which I didn’t know till I checked it. They take a long time to check you in/out and the mini bar you have in your room is overpriced. Nice room and hotel overall apart from that though.
Going to Colombia was one of the most exciting adventures me and my group were ready for we were a total of 10 people all staying at this hotel the experience was horrible the lady in front desk was so unprofessional and rude for no reason, the room will not have air or light if the room key was not put on even though the air never was could there were days they were no hot water to shower and the noise was extremely high you could not even rest but over all the bad things this hotel had I will say the receptionist was the worst we spend a lot money to stay here since we where a group of 10 each having there own room she was so rude and nasty even asking for toilet paper was an issue it was outrageous I will never recommend this place to stay cuz it’s not worth your money at all hope you guys can better customer service, water situation and AC that actually work’s but most important hire employees that are loving, respectful and willing to have positive attitude around the gust that pay for there stay.
I went with two friends and the location was great for us that wanted to party every night and do tour excursions during the day. Any inconvenience we had, the staff would work on it and solve the issue fast.
I liked the property, clean, the price, location but at night is horrible when it comes to noises outside that last until 4-5 am. Even if you are traveling alone, I suggest getting a double bed room and if you are single and plan on meeting someone here make the reservation for 2 people. If not, they will charge you approx $20 when bringing a guest.
I was chaged taxes on my stay due to my dual citizenship and stamp being ony on my colombian passport, later in the day had it returned by administration orders. Then was given a room and after using the jacuzzi, showered and took a nap they asked me to move 1 flight up same layout no jacuzzi which was fine. I only got to eat 1 breakfast due to it being so busy after 20 min waiting i left area seems a bit busy and may be not so safe but I didnt stay long. Noisy