2/10 Terrible
Omer
Business traveller
10 Dec 2024
Disliked: Cleanliness, staff & service, amenities
I stayed for 2 nights. In room 226. It was night when I checked in. I slept and when I woke up in the morning I didn't notice anything. I went out to do my business but hours later I started itching. Since it itched so much I left my business unfinished and went back to the hotel. When I undressed in the bathroom to take a shower I was incredibly terrified. My waist area was covered in dozens of bites and bright red. The bedbug infestation was so bad and it had bitten me that I was terrified. I was very scared. I went to the hotel clerk and explained the situation but he didn't react at all. Since my English was weak I showed him my waist. He said he would come to the room and check. He said there was nothing here as if he was making fun of me. When he saw a few bedbugs under the bed he had to give me another room and didn't apologize at all. There was no embarrassment or even respect. I definitely don't recommend it. I've been itching for 3 days. I can't sleep at night.
Omer
Stayed 2 nights in Dec 2024