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Presidential Room, Ensuite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Triple Room (Hilton Plus)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Madinah Hilton. During your stay, you'll be connected to a shopping centre and just a quick walk from Prophet's Mosque. Free WiFi in public areas, free valet parking and a restaurant are available.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Madinah Resturant
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Prophet's Mosque and The Green Dome

Madinah Hilton ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Madinah Hilton

Everyone (3)
5 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

10 Oct 2020 by Taher Ahmed

Thanks for staying with us. We appreciate your feedback!

1 out of 5

Pathetic

Rooms smell like urine really not happy I have paid so much money. They changed my room to big room in the end but I had to fight for it. This hotel is old and dirty will not recommend it to anyone. Staff were helpful and friendly

Posted by , from swindon on 22 Feb 2018

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Comment from Hotel Management

8 Aug 2018 by Abid Hussain

Dear Valued Guest, Greetings from Madinah Hilton! Thank you for choosing Madinah Hilton for your current stay while you were in the Holy city of Madinah. May Allah accept all your prayers and supplications (Ameen). It is always a pleasure & honour to serve all guest of Allah during their spiritual journey and hoping that you had an entirely satisfied and blessed stay. To ensure that we come up to your expectations and further improve our service delivery during your next visit we would welcome any comments or suggestion at any time. Wishing you and your family a safe journey back home and looking forward to welcoming you again and again at Madinah Hilton.

2 out of 5

Close to Masjid Nabaw, bad services, avoid.

Pros: location
I would not give this hotel 5* rating, Stayed for 5nights, housing keeping was very bad, most day I need to phone someone to do house keeping, which was in the evening.I asked the staff why no one came to house keeping but he didnt give me any respond. I do not expect this happens in 5* hotel. Room furniture need updating, my jean got damaged which caught in a lose nail in one of drawer. Not friendly staff compared to Hilton in Makkah. Total disappointment.

Posted by on 24 May 2017

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Madinah Hilton. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Madinah hotel.

  • 1 building
  • 357 guestrooms or units
  • 11 levels
  • Conference rooms
  • Built in 1998
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Madinah Station (9.9 km / 6.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Madinah Hilton offers 357 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, slippers and hairdryers. This Madinah hotel provides complimentary wireless Internet access. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Madinah Resturant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Marmara Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Madinah Hilton

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 75 for adults and from SAR 40 for children
  • Fee for in-room wired Internet: SAR 100 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Madinah
  • Madinah Hilton
  • Madinah Hilton Hotel
  • Madinah Hilton Hotel Medina
  • Madinah Hilton Medina
  • Hilton Madinah Al Madinah/Medina
  • Hilton Madinah Hotel Medina
  • Medina Hilton
  • Madinah Hilton Al Madinah/Medina
  • Madinah Hilton Hotel
  • Madinah Hilton Madinah
  • Madinah Hilton Hotel Madinah

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Madinah Hilton.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.