AC Hotel Melbourne Southbank

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Exterior
Premium Room, 1 King Bed, Non Smoking, City View | View from room
Outdoor pool
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym

Explore the area

Map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • DFO South Wharf
    5 min walk
  • Crown Casino
    11 min walk
  • Melbourne Convention and Exhibition Centre
    11 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    21 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking, View

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 3 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 3 Single Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

Signature Suite, 1 King Bed, Non Smoking, City View

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel Melbourne Southbank

Hotel with bars, a short walk to DFO South Wharf
An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, concierge services and dry cleaning are on-site. Housekeeping is available on request.
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at AC Hotel Melbourne Southbank. During your stay, you're just a quick walk from DFO South Wharf. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly AC Hotel Melbourne Southbank.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 35 for adults and AUD 17.50 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 17.50 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 319 out of 456 reviews" "
Rating 8 - Good. 93 out of 456 reviews" "
Rating 6 - Okay. 25 out of 456 reviews" "
Rating 4 - Poor. 8 out of 456 reviews" "
Rating 2 - Terrible. 11 out of 456 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy and smooth- Harry was absolutely awesome and looked after all our check in needs. He was also super helpful with answering all our questions The room was clean and comfortable and we really enjoyed our stay here
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Service was excellent at check in and went over and above to make us feel welcome. We had a superior room with city view which we could not fault. Buffet breakfast was one of the better ones we have had. Staff amazing at the bar. Location close to casino and CBD. Parking option is great and only a short stroll away. Would recommend.
Stayed 1 night in Aug 2024

8/10 Good

Rod

Travelled with partner
Friendly staff, clean well appointed rooms.
Stayed 3 nights in Jul 2024

8/10 Good

Ray

Travelled with partner
Liked: Amenities, property conditions & facilities
Walking Distance to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed for 1 night and it was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the convention centre and a short stroll or tram ride to Southbank and the city centre. Friendly staff. Great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean facilities, great location
Stayed 2 nights in Aug 2024

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that all 3 of us were in same room. Was comfy. The staff were very helpful and nothing was too much for them. Wish hotel was a bit closer to city shopping. Too far to walk as a bit older guests. We survived but ended up getting Ubers everywhere as not familiar with the distances to certain attractions. One downfall was no tea bags or sugar for a cup of tea. Only 2 mugs for 3 people.
Stayed 3 nights in Aug 2024

8/10 Good

ANITA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great place! Confortable, spacious and clean rooms. Service 10/10
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Our stay was faultless. Will definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Beck

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a lovely surprise. The staff are excellent. Our room was nice and the bed was very comfortable. Breakfast was quite nice with a great selection to choose from. I had read in previous reviews that the area was awful but it was only a short walk to crown and the dfo at south wharf. Plenty of public transport offers can be found around here. It is a shame that the parking isnt undercover and is a 5 min walk away, but its not that bad! We were just unlucky that it was raining on the day of our stay. All in all i found the amenities great and i thought the hotel was very reasonably priced. I would definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Eireann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, convenient location, easy parking. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria-rose

Stayed 1 night in Jul 2024

10/10 Excellent

EUNSANG

Stayed 1 night in Jul 2024

10/10 Excellent

Warren

Stayed 1 night in Jul 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and comfortable stay
Excellent service from check in to check out. Great breakfast and dinner at the restaurant. My room was spacious, clean and the bed was comfortable. Can't fault this place. Would definitely stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandra M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent! Front desk Sara and Crystal were kind, friendly, and good advisers 😀
Stayed 1 night in Jun 2024

8/10 Good

Bradley

Stayed 3 nights in Jun 2024