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AC Hotel Melbourne Southbank

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
2 bars/lounges
Superior Room, 2 Double Beds, Non Smoking | View from room
Signature Suite, 1 King Bed, Non Smoking, City View | Premium bedding, laptop workspace, iron/ironing board
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • DFO South Wharf
    5 min walk
  • Sidearm Cafe
    3 min walk
  • Southern Cross Station
    19 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    21 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, View

Superior Room, 1 King Bed, Non Smoking | Premium bedding, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, View

Superior Room, 2 Double Beds, Non Smoking | View from room

Superior Room, 2 Double Beds, Non Smoking, View

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | View from room

Premium Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds, Non Smoking

Deluxe Room, 3 Single Beds, Non Smoking | Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 3 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Non Smoking, City View

Signature Suite, 1 King Bed, Non Smoking, City View | Premium bedding, laptop workspace, iron/ironing board

Signature Suite, 1 King Bed, Non Smoking, City View

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Melbourne, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1008)
The price is CHF 193
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Crowne Plaza Melbourne, an IHG Hotel

About this property

AC Hotel Melbourne Southbank

Hotel with bars, near Crown Casino
An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, concierge services and dry cleaning are on-site. Housekeeping is available on request.
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at AC Hotel Melbourne Southbank. During your stay, you're just a quick walk from DFO South Wharf. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at AC Hotel Melbourne Southbank.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 35 for adults and AUD 17.50 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 17.50 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 342 out of 485 reviews" "
Rating 8 - Good. 96 out of 485 reviews" "
Rating 6 - Okay. 26 out of 485 reviews" "
Rating 4 - Poor. 9 out of 485 reviews" "
Rating 2 - Terrible. 12 out of 485 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Gary

Stayed 1 night in Sep 2024

8/10 Good

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice view. Just a bit far from restaurants and cafes.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located Well-trained staff, who provided excellent service Very modern design Excellent elevators
Stayed 2 nights in Sep 2024

10/10 Excellent

Qiang

It was a great experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Qiang

Travelled with family
It was a great experience
Stayed 1 night in Sep 2024

10/10 Excellent

Shannen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, and pet friendly for our fur baby. Will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Sep 2024

10/10 Excellent

Levi

Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had not stayed at this hotel before but so glad we did ! The location was great, the staff fantastic and the hotel was wonderful !
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy and smooth- Harry was absolutely awesome and looked after all our check in needs. He was also super helpful with answering all our questions The room was clean and comfortable and we really enjoyed our stay here
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Service was excellent at check in and went over and above to make us feel welcome. We had a superior room with city view which we could not fault. Buffet breakfast was one of the better ones we have had. Staff amazing at the bar. Location close to casino and CBD. Parking option is great and only a short stroll away. Would recommend.
Stayed 1 night in Aug 2024

8/10 Good

Rod

Travelled with partner
Friendly staff, clean well appointed rooms.
Stayed 3 nights in Jul 2024

8/10 Good

Ray

Travelled with partner
Liked: Amenities, property conditions & facilities
Walking Distance to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed for 1 night and it was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the convention centre and a short stroll or tram ride to Southbank and the city centre. Friendly staff. Great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean facilities, great location
Stayed 2 nights in Aug 2024

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that all 3 of us were in same room. Was comfy. The staff were very helpful and nothing was too much for them. Wish hotel was a bit closer to city shopping. Too far to walk as a bit older guests. We survived but ended up getting Ubers everywhere as not familiar with the distances to certain attractions. One downfall was no tea bags or sugar for a cup of tea. Only 2 mugs for 3 people.
Stayed 3 nights in Aug 2024

8/10 Good

ANITA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great place! Confortable, spacious and clean rooms. Service 10/10
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Our stay was faultless. Will definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Beck

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a lovely surprise. The staff are excellent. Our room was nice and the bed was very comfortable. Breakfast was quite nice with a great selection to choose from. I had read in previous reviews that the area was awful but it was only a short walk to crown and the dfo at south wharf. Plenty of public transport offers can be found around here. It is a shame that the parking isnt undercover and is a 5 min walk away, but its not that bad! We were just unlucky that it was raining on the day of our stay. All in all i found the amenities great and i thought the hotel was very reasonably priced. I would definitely stay again.
Stayed 1 night in Jul 2024