Ciloms Airport Lodge

3.5 star property

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Photo gallery for Ciloms Airport Lodge

Front of property – evening/night
Reception
Queen Spa Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing
Daily buffet breakfast (AUD 20 per person)
Indoor pool, a heated pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Free airport shuttle
  • Room service

Explore the area

Map
398 Melrose Drive, Tullamarine, VIC, 3043
  • URBNSURF Sports Park
    ‪1 min walk‬
  • Gladstone Park Shopping Centre
    ‪3 min drive‬
  • Westfield Airport West Shopping Centre
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪8 min drive‬

Room options

Twin Queen Room

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Queen Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 34 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Queen Spa Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ciloms Airport Lodge

Suburban motel with free airport shuttle and free local area shuttle
Along with an indoor pool, this motel has a restaurant and a bar/lounge. Free WiFi in public areas, a free airport shuttle and a free shopping centre shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Ciloms Airport Lodge offers 95 air-conditioned accommodations with DVD players and free newspapers. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Ciloms Airport Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from URBNSURF Sports Park. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Steps from URBNSURF Sports Park and 11 minutes by car from Bulla Hill Miniature Railway
  • Free airport, local-area and shopping centre shuttle service
Ciloms Airport Lodge offers its guests an indoor pool and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A library, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Ciloms Airport Lodge. An area shuttle within 5 km and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Melbourne motel.

For a fee, guests can enjoy a buffet breakfast daily.
On-site venue – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), Croatian, English, Filipino, Greek, Italian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 5 km
  • Area shuttle
  • Free shopping centre shuttle
  • Uncovered parking on site (AUD 12 per day)
  • Covered extended parking on site (AUD 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Heated pool
  • Indoor pool
  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 20 per person
  • Uncovered self-parking fee: AUD 12 per day
  • Covered extended parking fee: AUD 18 per day
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ciloms
Ciloms Airport
Ciloms Airport Lodge
Ciloms Lodge
Ciloms Airport Lodge Melbourne Airport
Ciloms Airport Melbourne Airport
Ciloms Airport Lodge Motel
Ciloms Airport Lodge Tullamarine
Ciloms Airport Lodge Motel Tullamarine

Ciloms Airport Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1389 reviews
Rating 8 - Good. 588 out of 1389 reviews
Rating 6 - Okay. 152 out of 1389 reviews
Rating 4 - Poor. 39 out of 1389 reviews
Rating 2 - Terrible. 23 out of 1389 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was old and tired Had a meal in the bistro It was discussing and very expensive the location was very close to airport and the shuttle bus was excellent
Stayed 1 night in Dec 2024

8/10 Good

Rowan

Liked: Cleanliness, staff & service
A bit dated. Great staff and service.
Stayed 1 night in Nov 2024

10/10 Excellent

Wink

Great for a stay when you have an early flight.
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle bus
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to expected illness within the expiry period of accommodation resulted no consideration for a future credit/refund
Stayed 1 night in Nov 2024

8/10 Good

Moreno

Liked: Cleanliness, staff & service
Service and stuff were excellent.
Stayed 1 night in Nov 2024

8/10 Good

Lauren

Liked: Staff & service
Neat and convenient to airport.
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport. Great price. Great for families
Stayed 1 night in Nov 2024

10/10 Excellent

Wayne, Helensvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop over when flying, shuttle easy to use and reliable
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked here as it was near the airport
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient location to the airport and the free shuttle is a bonus. My wife said the bed linens are the best ever! Free guest laundry too
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and close to the airport - comfy and quiet rooms - not much around the hotel, but restaurant had a good menu and drinks available
Stayed 1 night in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and has a shuttle
Stayed 1 night in Nov 2024

8/10 Good

Avak

Liked: Cleanliness, amenities, property conditions & facilities
Very good for a short stay
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
I like the service to and from the airport. Maybe the building is a bit old it is very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Keogh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay! The hotel is incredibly convenient, being super close to the airport. The shuttle service was prompt and reliable every time, making my travels stress-free. Most of all the staff couldn't be more hospitable & friendly. Highly recommend it for anyone needing a smooth and hassle-free airport stay!
Stayed 1 night in Nov 2024

6/10 Okay

Kerry

Liked: Cleanliness, staff & service
Super convenient when you have an early flight. Room was good apart from uncomfortable lounge chair. Will use again.
Stayed 1 night in Nov 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Chin Voon

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's away from the hustle and bustle of the airport.
Stayed 1 night in Nov 2024

4/10 Poor

nicole

Disliked: Cleanliness, staff & service
Disappointing service and general quality
Having stayed frequently for a few years now and have recommended to many people who have stayed I was extremely insulted snd confused when checking in as usual when the lady very kindly rude said I must pay cash only deposit ( I have rarely paid this deposit as I am there often) and was not mentioned n my booking confirmation but then proceeded to tell me they have had issues with me in the past and mentioned one point only which was they had to wake us after our checkout time four years prior!!! Mind you it was new years and I asked for a late check out and always leave the room clean and strip the beds and empty bins before I check out early most times. The room doors don’t close properly and don’t have proper locks and the rooms and basic amenities are very old and run down considering the amount of guests they get now from the surf complex opposite you would expect them to upgrade the rooms and staff training also etc. has made me reconsider my future stays and recommendations which is a shame. They are charging white high considering how outdated and basic it is. Disappointed after being a regular guest.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant was really good, with great food at reasonable prices. Breakfast was nice as well.
Stayed 1 night in Nov 2024

8/10 Good

Adam

Travelled with partner
Comfortable, affordable and close to the airport
Stayed 1 night in Nov 2024

8/10 Good

Paul & Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel close to airport. Clean and friendly
Stayed 1 night in Nov 2024