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CitiClub Hotel Melbourne

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for CitiClub Hotel Melbourne

Business centre
2 bars/lounges
Reception
Property entrance
Superior Queen Room | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
113 Queen Street, Melbourne, VIC, 3000
  • Collins Street
    2 min walk
  • Flinders Lane
    3 min walk
  • Bourke Street Mall
    6 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Queen Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Suite

Superior Queen Suite | In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Queen Room

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Superior Suite

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Property amenity

Oaks Melbourne on Collins Suites

Kitchen
Free WiFi
Air conditioning
Laundry
3.8 out of 5, Good, (4053)
Oaks Melbourne on Collins Suites

About this property

CitiClub Hotel Melbourne

Hotel with a nightclub, a quick walk to Melbourne Central
Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a rooftop terrace, a conference centre and a coffee shop/cafe are on-site.
CitiClub Hotel Melbourne offers 71 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at CitiClub Hotel Melbourne. During your stay, you're just a quick walk from Melbourne Central. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Bourke Street Mall and Melbourne Central
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 5 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

CQ UPSTAIRS – On-site restaurant. Happy hour is offered.
CQ BAR – This bar specialises in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (AUD 40 per day)
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CQ BAR
  • CQ UPSTAIRS

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Outdoors

  • In a state park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (92 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 410, Little Collins Street, Melbourne 3000 VIC
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 301 out of 1008 reviews" "
Rating 8 - Good. 399 out of 1008 reviews" "
Rating 6 - Okay. 159 out of 1008 reviews" "
Rating 4 - Poor. 72 out of 1008 reviews" "
Rating 2 - Terrible. 77 out of 1008 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Honnie

It wasn't until we checked in that we were told there was a nightclub next door. Noise started around midnight and stopped around 5am. Otherwise property was clean and well presented.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Disliked: Staff & service
right next to Night Club Music did not stop untill 5.am
Stayed 1 night in Sep 2024

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service, amenities
This is a great stay if you are looking for a cheap place to get around the city however we stayed on the weekend and we were warned about the nightclub music by staff. We heard it all night until 4am (yes it was a Saturday night but a bit much!!). I am sure it’s fine during the weekday. It was clean enough and perfect to walk around Melbourne.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yvonne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed atmosphere and totally adequate facilities and furnishings. The bed was actually comfortable - a rarity in hotels. The only thing i missed was a window that could open as i need fresh air at nights.
Stayed 1 night in Sep 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being near the centre of the city was very convenient. The room was clean and comfortable. Staff friendly and helpful. The only problem was the entrance wasn’t very prominent.
Stayed 1 night in Sep 2024

8/10 Good

Maggie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to hotel when I visit Melbourne. You couldn’t get a much better location or value for money. Hot water issues were sorted. I don’t know the name of the young lady at the reception but she was the perfect front desk person. As many have mentioned avoid Fri & Sat nights due to the nightclub downstairs.
Stayed 2 nights in Sep 2024

4/10 Poor

Fionna

Travelled with family
Disliked: Amenities, property conditions & facilities
What they don't advertise is their Nightclub being outdoors with NO sound mitigation, so one whole side of the building is uninhabitable on a Friday and Saturday night!! They do provide $1 earplugs which don't do a thing, and it's not a noise you can sleep through. We'd had enough by 8pm and had to pack up and check in to another hotel as had headaches and couldn't settle. Ok location for mid-week stays, but would NOT stay on a weekend. The fact they also still charge FULL RATE for those rooms on the nightclub side is criminal!
Stayed 4 nights in Aug 2024

8/10 Good

Ni Nyoman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Xavier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

4/10 Poor

Ruby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Firstly we werent aware it was on top of a night club and to be told it would be super loud wasn’t great. Having to walk up stairs from car park to hotel with belongings, for someone with a disability was really hard and just crazy. Then we asked for an extra topper for the mattress for chronic pain. A extra mattress was put on top of the bed that wasn’t the same size and was super high not easy to get on again for someone with pain, and it was super hard. So we left didn’t stay paid for a room we stayed for in about 3 hours. I wouldn’t recommend it. More so ppl with disabilities
Stayed 1 night in Aug 2024

6/10 Okay

Tracey

Stayed 1 night in Aug 2024

6/10 Okay

Alexander, Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Friendly staff. Clean and tidy and well located, mostly. However if you stay on a Saturday night you need to have an even numbered room. The odd numbers are next to a VERY LOUD nightclub. If you ask to be moved you will be asked to upgrade or offered earplugs. Sadly even with earplugs you won’t be sleeping before 4am. I can sleep through most things but not on this occasion. It’s a shame.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mostly pleasant stay.
Convenient location. Reception staff were friendly and helpful. I did find getting told about the next door night club at check in interesting as if it was an issue, i couldnt cancel without being charged. They offered some earbuds. I was out till late so it wasn't an issue for me, but may be for some. My biggest annoyance was housekeeping knocking on my door before check out time and again half an hour later. I had organised a late check out too, so technically they were knocking well over an hour before my check out time. The corridors were a mess in the morning. But room was basic, but comfortable and clean.
Stayed 1 night in Aug 2024

4/10 Poor

christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So noisy. There is a night club on the 2nd floor that is extremely loud until 5 in the morning. We were told it could be noisy after checkin but we’re unable to cancel our booking. Our room was on the 7th floor and we could still hear everything. Very disappointed. The room was tired and stained. The bathroom is tiny.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mari

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities and service
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Bradley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are very outdated, stains on furniture in room, mattress and pillows very uncomfortable. VERY loud music untill 6am, that they don't warn you about until after you've paid the full unrefundable room rate. And ear plugs they give you to prepare are no where enough to block out how loud the music is. Walls in hotel are very thin you can hear neighbours closing cupboards and toilets , conversations etc
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
very clean, nice staff, large TV
Stayed 2 nights in Jul 2024

8/10 Good

James

Stayed 1 night in Jul 2024