City Square Motel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Square Motel

Lobby
Exterior detail
TV
View from property
Iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
67 Swanston Street, Melbourne, VIC, 3000
  • Collins Street
    1 min walk
  • Regent Theatre
    2 min walk
  • Fed Square
    4 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    30 min drive

Room options

Corporate Queen Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Corporate Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Queen Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Standard Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Corporate Queen Room

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Corporate Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

City Square Motel

Hotel in Melbourne, steps from Regent Theatre
Laundry facilities and free Wi-Fi in public areas are available at this smoke-free hotel.
City Square Motel offers 39 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Guests can surf the web using complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of City Square Motel's great location. During your stay, you're just a quick walk from Melbourne Central. You'll find features such as free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Regent Theatre and 7 minutes on foot from Melbourne Central
As a guest of City Square Motel, you'll find laundry facilities and a lift. Public spaces have free WiFi.

This 3-star Melbourne hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 31 per day)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 20

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 31 per day (984 ft away)
  • Late check-in fee for check-in between 6:00 PM and 10:00 PM
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

City Square Motel Melbourne
City Square Motel
City Square Melbourne
The City Square Hotel Melbourne
City Square Motel Hotel
City Square Motel Melbourne
City Square Motel Hotel Melbourne

City Square Motel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 185 out of 1003 reviews" "
Rating 8 - Good. 422 out of 1003 reviews" "
Rating 6 - Okay. 191 out of 1003 reviews" "
Rating 4 - Poor. 107 out of 1003 reviews" "
Rating 2 - Terrible. 98 out of 1003 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanje

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Business traveller
Liked: Staff & service
This place is right in middle of where you want to be. It's the top of motels, but it's good for a few nights here in the city on a buget.
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Liked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel I have ever stayed at. Reception wasn't even open as the hours stated. Facilities were falling apart. Won't ever be going back there and will not recommend to anyone else.
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Travelled with family and small children
Convenient location.
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Disliked: Staff & service, amenities, property conditions & facilities
I was there for 2 nights. Check in was ok. Bathroom was mouldy, dirty and in need of Reno. TV didn’t work. Mentioned it next morning when reception finally turned up 1 hour late. They said they had someone coming in to fix. Still not working next day. They don’t give a stuff. Just read previous reviews. Would not recommend this accom to anyone.
Stayed 2 nights in Sep 2024

8/10 Good

Kim, Waldara

Stayed 1 night in Sep 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
The picture of the room on the confirmation was what I thought I was getting. Let me know if you want pictures of what I was presented with. I booked and stayed at another hotel and never used this dump at all.
Stayed 5 nights in Sep 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly helpful service from the team
Stayed 2 nights in Sep 2024

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Oliver, Carnegie

Stayed 5 nights in Aug 2024

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly there is serious building at night, all night. Then there was no remote control during the first night. It was cold and had to tell receptionist split system not working. Stay elsewhere until building finished.
Stayed 2 nights in Sep 2024

6/10 Okay

Hamish

Disliked: Cleanliness, property conditions & facilities
Great location, honestly surprised you can stay somewhere that cheap right in the middle of the CBD. However, currently (September 2024) it's across the road from a construction site that is making significant noise from 6am to 11:30pm. Other than that, the sheets were clean, the bed was comfortable enough and I didn't get tinea from the showers so it was fine considering the price point and location.
Stayed 2 nights in Sep 2024

4/10 Poor

Allan James

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
After hours check was simple to follow. Room was very basic which suited my personal needs which was a comfortable bed with clean sheets. The amenities were somewhat lacking with poor maintenance, carpet was torn leading into the bathroom which was a tripping point. Holes in the vanity unit base where mould was visible. Silastic sealed edges on bath shower had mould under it and further mould through room. The entrance to the building was dingy and narrow, only 1 of 3 elevators were working. Photos supplied of room and conditions were not anything like reality. Personally would not choose to stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Brontë

Disliked: Property conditions & facilities
Not great
TV didn't work in bedroom. Construction outside bedroom window that had spot lights on all night and noise early morning. Paid for car parking only to find out on arrival that if you go to a specific car park, the motel will give you a validation ticket. This is not noted when booking. Shower pressure terrible and spent 5 minutes trying to get the temperature to a point that wasnt ice cold or scolding hot. Floors dirty. Bed was reasonably comfortable but pillows were thin and worn.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 1 night in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Hello l like the after hours text for getting back with safe key was a good way and the only problem was very small room and that's about shhhhh thank you scott
Stayed 1 night in Sep 2024

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Margaret

I believe there were bed bugs in the bed. I scratched all night and could not sleep.
Stayed 1 night in Sep 2024

8/10 Good

Shane

Liked: Staff & service, property conditions & facilities
Centrally located
Stayed 2 nights in Aug 2024

4/10 Poor

Ina CHUN-TING

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
the room we get is not the one we booked. looked totally different. there's mould in the toilet and inside the fridge. accommodation is at a great location, but needs to work on the cleaniness the the room and provide same room as booked.
Stayed 1 night in Aug 2024

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

4/10 Poor

Albert

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable, water pressure in the shower excellent. There it stops room very dirty, worst I’ve ever seen , shower had mould and I don’t think they had ever cleaned or moved the toilet brush , shower base was yuck , no toilet roll holder. The microwave had food splatter and the dishes had not been washed .T V remote was missing the back, hence batteries kept falling out. Entrance to the property was dirty, only one lift working. Dreadful experience
Stayed 3 nights in Aug 2024

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024