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Clarion Suites Gateway

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Suites Gateway

Exterior
View from room
Indoor pool
Lobby
View from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking available

Explore the area

Map
1 William Street, Melbourne, VIC, 3000
  • Flinders Lane
    1 min walk
  • SEA LIFE Melbourne
    3 min walk
  • Collins Street
    3 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    27 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Queen Suite

One Bedroom Queen Suite | Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Queen Suite

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Room - River View

Premium bedding, in-room safe, desk, blackout curtains

Studio Room - River View

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Room

Premium bedding, in-room safe, desk, blackout curtains

Studio Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Three Bedroom River View Suite

Premium bedding, in-room safe, desk, blackout curtains

Three Bedroom River View Suite

  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Two Bedroom Suite - River View

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Suite - River View

  • 90 sq m
  • River view
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Two Bedroom Suite

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Suite

  • 90 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Suite - River View

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Suite - River View

  • 65 sq m
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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About this property

Clarion Suites Gateway

Riverwalk Melbourne hotel in Melbourne Central Business District with a 24-hour business centre
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site.
Clarion Suites Gateway offers 122 accommodations with iPod docking stations and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Clarion Suites Gateway's great location. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from SEA LIFE Melbourne and 9 minutes on foot from Melbourne Convention and Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

A computer station is on site and WiFi is free in public spaces. An indoor pool, a terrace, and multilingual staff are also featured at the luxury Clarion Suites Gateway. Parking is available for a fee.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
William's Bar & Cafe – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 36 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 36.00 for adults and from AUD 15.00 for children
  • Self-parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Clarion Suites Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 1004 reviews" "
Rating 8 - Good. 252 out of 1004 reviews" "
Rating 6 - Okay. 56 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 3 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a wonderful time. Staff were super friendly and the room was wonderful. Would definitely come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel Bathroom small and cramped but otherwise very nice Quiet at night Close to the city Staff were outstanding Restaurant was reasonably priced and Food good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Everything was easy and ready
Stayed 1 night in Sep 2024

10/10 Excellent

Kris, Sarina

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel. Its in a noisy area but the room is very well soundproofed. 3 tram stops nearby which is handy. No complaints.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic stay at the hotel, staff were welcoming and attentive. The restaurant is great value. Appreciate the easy connection to public transport. The only negative was the extremely poor wifi connection in the room very slow and constantly dropping out. I was only using it for emails and socials. Eventually they replaced the modem and then another. Slight improvement but definitely not what one expects. I ended up having to hotspot my phone to get work done. This needs to be addressed and while staff were sympathetic I really don’t think they understood the frustration thus caused (one person suggested I must be steaming videos).
Stayed 4 nights in Sep 2024

10/10 Excellent

Vicki, Bankstown

Travelled with family
Liked: Cleanliness, staff & service
Great location. Clean. Staff friendly and helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite parking made it alot easier with deciding on choosing to stay here, might of been $30 a night but it was secure so i was happy to pay it, room was clean and the pool on level 5 was slightly heated which was great, just wish it was deeper in some parts of it, overall if i end up back in melbourne again i reckon i'll stay here again
Stayed 5 nights in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent hotel.
Staff was very helpful. Hotel was safe and welcoming. Room was great. We had a king suite, that had a large living room, large kitchen, and dining table. It was like a small apartment. Even had a washer/dryer.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nikita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was business hotel basic, very simple but clean and comfortable. Pool was fantastic but there were no towels, you had to bring your towel down from your room. I booked the room with room service advertised but there was instructions once i checked into the room that i had to order then go down to the restaurant in lobby and collect myself so i chose to eat elsewhere. Great location, room was generous size, great view of the trains and the river. Would definitely stay again. Complimentary cookie was a lovely touch. Staff were nice but not friendly. Would love to stay here in summer and hope they open the side doors in pool area for fresh summer nights. Bathroom was ok, very basic and maybe the rooms need a freshen up but very good for the price. Only downside was Wifi was not secure so be aware of that risk. Would recommend though. Enjoyed my night there
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Checking in was odd, the man checking us in gave misogynistic incel vibes. I was polite to him but he didn't seem to be having it or maybe he had just had a bad day I'm unsure. The room we got checked into looked nothing like the room we had booked I'm unsure if this is a miscommunication due to booking through hotels.com or the guy being spiteful and putting us in the worst possible room he could. We had choose this hotel and room because it was supposed to have to have a bath both me and my partner have disabilities that involve having chronic joint pain that soaking in a bath helps to elevate and we knew we would get flare ups from walking around the city. The room we were placed in not only had no bath but a the sink was in the room outside of the bathroom where it was carpeted, a very odd choice. I saw no photos like this when booking if I had I would of booked elsewhere.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spacious rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Faezah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room facing the river, it was spectacular at night. Had infant cot ready for us too. The stay was better than expected. We’d definitely go back next time. Our only problem is hotel parking; they should invest in a better intercomm coz we can hardly hear them.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness
Excellent location! We could walk all around the city and Southbank. We stayed in the one bedroom suite river view and it was awesome! Much bigger than we expected with great facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl-Lea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to most things, easy access to trams. Rooms were large and airy. Very comfortable. Loved the little balcony great to get some fresh air. It was made very safe travelling with a toddler with a high chain on the door. Kitchen had everything you needed. Only thing that could be improved is that the bathroom is getting a bit dates and due a refurb.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this place. Convenient location. The room has a kitchenette, office desk, comfortable bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This was our second time staying at Clarion Suites Gateway. The location is fantastic, close to trams, casino, central Melbourne. The room was comfortable, clean, parking is also available.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very good. The stand out for us was the kindness of the staff. From the front desk through to the breakfast crew every body was so friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and always willing to provide VIP treatment. A pleasurable stay.
Stayed 3 nights in Aug 2024

8/10 Good

Hayden

Liked: Cleanliness, property conditions & facilities, room comfort
Good spot. Good rooms
Really good hotel with good size rooms. Close to everything. 1 elevator wasnt working but wasnt too bad. Will stay again
Stayed 1 night in Aug 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment, lovely staff..would def stay again
Stayed 4 nights in Jul 2024