Crowne Plaza Melbourne, an IHG Hotel

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Melbourne, an IHG Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas, pool loungers
Property entrance
Property amenity
Suite, 1 Bedroom, River View | Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
1-5 Spencer Street, Docklands, VIC, 3008
  • Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Crown Casino
    ‪3 min walk‬
  • Collins Street
    ‪5 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Standard Room, 1 King Bed (High Floor, No View)

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, River View

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, River View

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (View)

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, River View (High Floor)

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, River View

  • 54 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Melbourne, an IHG Hotel

Luxury Melbourne hotel in Docklands with a 24-hour fitness centre
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Change of towels is available on request
Crowne Plaza Melbourne, an IHG Hotel offers 432 accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Melbourne, an IHG Hotel's great location. During your stay, you're just a quick walk from Crown Casino. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Yugo Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Melbourne Convention and Exhibition Centre and 3 minutes on foot from Crown Casino
Crowne Plaza Melbourne, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

10 meeting rooms, coworking spaces, and limo/town car service are available. Event space at this hotel measures 12949 square feet (1203 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Melbourne, an IHG Hotel. Parking is available for a fee. A complete renovation of Crowne Plaza Melbourne, an IHG Hotel was completed in December 2020.

Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Yugo Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Dive Bar – This bar specialises in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Pow Wow – This coffee shop serves breakfast, brunch and light fare. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 17 per night); discounts available
  • Limo/town car service
  • Secured, covered parking on site (AUD 17 per night)
  • Secured, covered valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dive Bar
  • Pow Wow
  • Yugo Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre (12,949 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults and AUD 25 to 25 for children
  • Covered self-parking fee: AUD 17 per night
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Crowne Plaza Melbourne, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1002 reviews" "
Rating 8 - Good. 253 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sarfaraz D.

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Alborz

Stayed 2 nights in Sep 2024

10/10 Excellent

Anita

Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

luke

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Easy Access to Crown Complex.
Stayed 2 nights in Oct 2024

10/10 Excellent

ashley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Really good would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Puntipa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The construction outside not so much but it didn't take away from the excellent customer service.
Stayed 12 nights in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

6/10 Okay

Kristy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Crowne Plaza was perfect for my needs. Concierge was brilliant. Will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
This place felt dingy and worn out. There are better choices.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Fantastic time, we loved our stay and staff were great.
Stayed 1 night in Sep 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Surrounded by cFMEU workers. Construction zone. Check in took forever ever at 2:00 am. Pathetic service. Why would you stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Crista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another brilliant stay, clean quiet rooms. Easy transport options
Stayed 2 nights in Sep 2024

8/10 Good

Bo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 5 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Razak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service Comfortable ,clean and good food
Stayed 2 nights in Sep 2024