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Hotel Chadstone Melbourne MGallery

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chadstone Melbourne MGallery

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Exterior
Exterior
Sports facility
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking available

Explore the area

Map
1341 Dandenong Road, Malvern East, VIC, 3148
  • Chadstone Shopping Mall
    1 min walk
  • Waverley Basketball Stadium
    4 min drive
  • Caulfield Racecourse
    6 min drive
  • Moorabbin, VIC (MBW)
    19 min drive

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Open Bathroom)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Chadstone Melbourne MGallery

Luxury Melbourne hotel connected to a shopping centre, steps from Chadstone Shopping Mall
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and Access to hot tub are on-site. Housekeeping is available on request.
Hotel Chadstone Melbourne MGallery offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments.
The shopping around Hotel Chadstone Melbourne MGallery gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Chadstone Shopping Mall. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and yoga classes
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Steps from Chadstone Shopping Mall and 6 minutes by car from Monash University
Hotel Chadstone Melbourne MGallery offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury Hotel Chadstone Melbourne MGallery. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Pastore Restaurant – On-site restaurant.
Altus Rooftop Bar – On-site rooftop bar. Open selected days.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 43 to 43 for adults and AUD 21.50 to 43 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Altus Rooftop Bar
  • Pastore Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Shopping centre
  • Spa tub
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 43 to 43 for adults and AUD 21.5 to 43 for children
  • Covered self-parking fee: AUD 50 per day (in/out privileges)
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Hotel Chadstone Melbourne MGallery Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 437 reviews" "
Rating 8 - Good. 97 out of 437 reviews" "
Rating 6 - Okay. 32 out of 437 reviews" "
Rating 4 - Poor. 15 out of 437 reviews" "
Rating 2 - Terrible. 15 out of 437 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Abbey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its centralised and very convenient with all the shops and restaurants around.
Stayed 1 night in Sep 2024

10/10 Excellent

Jon, Solon Springs

Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Stayed 1 night in Sep 2024

6/10 Okay

Sukhveer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was fine like cleaning and location of hotel, easy parking, but the reception staff boy made it terrible when I checked in he was not welcoming did not explain anything hotel facilities which made me upset. But during checkout time girls were amazing but I will never visit this hotel again due to unwelcoming staff.
Stayed 1 night in Sep 2024

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shop and Stay for days!!!
Great hotel … you’ll love the access to Chadstone shopping centre . Super comfy bed and great size room. Check in was problematic but they apologised with an upgrade and drink voucher … much appreciated
Stayed 2 nights in Sep 2024

10/10 Excellent

Nemah

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great for a short stay . The pool is amazing and the shopping centre nearby is great. In room dining and the breakfast buffet are not the best . But with the food court nearby you probably won’t mind !
Stayed 7 nights in Aug 2024

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient to our reception function
Stayed 1 night in Aug 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Deluxe stay, 5 star
Stayed 2 nights in Aug 2024

6/10 Okay

Utufaasili

Travelled with partner
Liked: Staff & service
It was good for an overnight stay. The shower wasnt as clean as it could be. Pool was smaller than we thought it'd be but it served it's purpose.
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Stayed 7 nights in Jul 2024

8/10 Good

Elis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Will love to stay there again
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan Sibug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the shopping center. Staff are really friendly and considerate. They have made my wife’s birthday extra special.
Stayed 2 nights in Jul 2024

10/10 Excellent

alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at hotel Chadstone was an absolute pleasant surprise compared to the many hotel options we have tried in the city. The restaurant was also fantastic for breakfast and exceeded expectations for the cost.
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. However very family friendly so over run with kids in the pool
Stayed 3 nights in Jul 2024

10/10 Excellent

Cassie

Stayed 3 nights in Jul 2024

10/10 Excellent

Taylah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glamorous hotel with great service
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great loc
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable and relaxing stay. Highly recommended.
Stayed 3 nights in Jun 2024

10/10 Excellent

Darren

Clean tidy but a spacious and well set out room. Staff are helpful and polite and made the stay very welcoming.
Stayed 1 night in Jun 2024

10/10 Excellent

Vidan

Really good service and clean rooms
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place very clean room staff are nice and professional. I didn’t like the pillows in the room. But I didn’t check to see if they had alternatives. Pool was great but I didn’t like the booths that you can rent. As the was not enough chairs to sit on and leave your stuff. Other than that we had a great time
Stayed 1 night in Jun 2024

10/10 Excellent

Mahdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024