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Imagine Marco

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imagine Marco

Outdoor pool
55-inch flat-screen TV with digital channels, TV
Executive Two Bedroom Apartment | Living area | 55-inch flat-screen TV with digital channels, TV
Outdoor pool
Outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Barbecue grill
  • Gym
  • Washer
  • Outdoor space

Explore the area

Map
42-48 Balston Street, Southbank, VIC, 3009
  • Southbank Promenade
    10 min walk
  • Melbourne Convention and Exhibition Centre
    11 min walk
  • Crown Casino
    12 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    22 min drive

Room options

View all photos for Two Bedroom Junior Sky Apartment

Two Bedroom Junior Sky Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Sky Apartment

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Junior Apartment

55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Apartment

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Junior Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Apartment - Unserviced

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Sky Apartment

One Bedroom Sky Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

One Bedroom Sky Apartment

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Executive Two Bedroom Apartment

  • 9 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment

55-inch flat-screen TV with digital channels, TV

One Bedroom Apartment

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Sky Apartment

Two Bedroom Sky Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Two Bedroom Sky Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment

55-inch flat-screen TV with digital channels, TV

Two Bedroom Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

Two Bedroom Apartment - Unserviced

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Two Bedroom Sky Apartment

Executive Two Bedroom Sky Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Executive Two Bedroom Sky Apartment

  • 97 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

One Bedroom Apartment - Unserviced

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Sky Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Executive Sky Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Junior Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Junior Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Junior Sky Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Junior Sky Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Executive Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Executive Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Sky Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

One Bedroom Sky Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Sky Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Sky Apartment

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

WRAP on Southbank

Pool
Kitchen
Washer
Dryer
4.4 out of 5, Excellent, (2643)
The price is CHF 101
for 1 room
includes taxes & fees
9 Jan - 10 Jan
WRAP on Southbank

About this property

Imagine Marco

Aparthotel with a fitness centre, near Crown Casino
Along with an outdoor pool, this smoke-free aparthotel has a fitness centre and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
Imagine Marco offers 176 accommodations with washers/dryers and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
The clean apartments at Imagine Marco get high marks from our customers. During your stay, you're just a quick walk from Southbank Promenade. You'll find features such as free WiFi in public areas, plus an outdoor pool and a gym. Built in 2016, this upmarket aparthotel has 176 apartments over 39 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by foot from Crown Casino and a 2-minute drive from SEA LIFE Melbourne
Imagine Marco offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Imagine Marco.

This 4-star Melbourne aparthotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 176 units
  • 2 buildings
  • 39 floors
  • Built in 2016
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The general deposit is payable by credit card on the date of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for AUD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Imagine Marco Apartment Southbank
Imagine Marco Apartment
Imagine Marco Southbank
Imagine Marco Southbank
Imagine Marco Aparthotel
Imagine Marco Aparthotel Southbank

Imagine Marco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 886 out of 1768 reviews" "
Rating 8 - Good. 570 out of 1768 reviews" "
Rating 6 - Okay. 201 out of 1768 reviews" "
Rating 4 - Poor. 62 out of 1768 reviews" "
Rating 2 - Terrible. 49 out of 1768 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness
The pool was closed for maintenance and this was not disclosed prior to checking in, not was any compensation offered. Of course this is our of hotel management control but was a main feature of consideration in choosing this hotel so we were very disappointed that not into was it inaccessible but staff were unable to give an estimate of when it might be open again. It was closed for the duration of our stay. We also noticed that there were noisy drafts in our room due, we think, to window seal being inadequate. Other than that it was a nice apartment, nicely cleaned and maintained. Staff were friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Bronwyn

Travelled with family
Disliked: Amenities
Overall the stay was good, great views and the room layout was flexible for 3 people. However I felt it was quite poor to have bars of soap with no area to have it sit on both the bathroom and kitchen. A hand soap pump would have been a lot better. Also has a sachet of dishwashing liquid and 1 toilet roll - this felt very cheap.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Convenient location
Convenient location. Traffic noise was evident
Stayed 3 nights in Sep 2024

6/10 Okay

Darryn

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Sharyn

There was no secure parking within ten minutes walking distance, which was disappointing as last time I visited there was parking on site, which is now used by live in guests.
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, property conditions & facilities
No hot water on the first night after I had been traveling since 4am that morning. Some brown marks on one of my pillow cases. Hotel was otherwise excellent. Great location, room was well equipped and staff were lovely.
Stayed 3 nights in Sep 2024

10/10 Excellent

Burak

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Hossein

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is okay, with a Woolworth just across the street and river in walking distance. The services are very basic, staff are amateur with no customer service experience, you have to ask every time you need something. Besides there is no phone in the room and you have to go downstairs every time you need something. The air conditioning is centrally controlled and is not comfortable most of the time with no control from the room. The staff miss basic things for instance we had booked and paid for a cot for our baby which was not set up for us. Cleaners missed our room a couple of times. We asked for a garbage bag from reception and they simply said we do not have them here and cleaning staff have left! Do not recommend, with this price you can find better options.
Stayed 4 nights in Aug 2024

8/10 Good

Liam

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Would recommend and stay again.
Great stay! Apartment was perfect for my Dad and I. Great location, 5 minute walk to the Crown and short distance to the city. Very clean and tidy. Could do with a little maintenance as the bathroom door was very hard to close. But all in all a great stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Brandon

Stayed 2 nights in Jul 2024

10/10 Excellent

Joel

Stayed 8 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here when we are down. Views are great & location is key & close to everything
Stayed 2 nights in Jul 2024

8/10 Good

graeme

Stayed 4 nights in Jul 2024

2/10 Terrible

Lara Francis

Stayed 4 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Casey

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location when working in Southbank or the city - walking to restaurants, shops
Stayed 1 night in Jul 2024

6/10 Okay

Seyed Mojtaba

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
The location and availability of parking were excellent, but the main issue during my stay was cleanliness. My daughter’s toy fell on the floor and went under the bed. When I reached for it, the area was disgusting, full of litter, hair, and lots of dust. It looked like no one had cleaned the floor in a long time. The carpet in the dining room in front of the TV was really a mess, with lots of spots and tears. The beds in the bedrooms moved around because there was no lock option on the wheels, causing them to slip on the flat ceramic floor. Imagine sleeping at night and having your bed move just after rolling over.
Stayed 4 nights in Apr 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
Bed was horrendous, so soft, 2 people cannot sleep in that bed! Shower hot and cold to point of burning then cold as ice, not ok
Stayed 4 nights in Jun 2024

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Has become my favourite place to stay when visiting Melbourne ! The nicest staff I have come across as well. This place never disappoints
Stayed 2 nights in Jun 2024