4/10 Poor
Jonathan
Business traveller
20 Feb 2025
Disliked: Room comfort
Not a great stay for me this time
Booked a 'Sky' apartment for the elevation and view, and the views were limited and included a building site, a car park, major roads right outside the room, on the lowest floor that they include in 'Sky'. Disappointing. I've stayed here before and had much better views in the same room type, and a bigger room (the bed was almost wedged against the wall in an irregular shaped bedroom).
The bed was too soft for my taste, there was a pube on the bathroom floor, and something that looked like a booger on the wall in the living room. Not a good stay. I was close to becoming a regular and promoter but will be looking elsewhere (already booked 2 nights next week elsewhere). I did go down to reception after seeing the room, and they could have put me in a higher floor 'Sky' room as they had two bedroom ones available, but wanted to charge me the difference. Given I was not happy at all with my room and was finding it inferior to what I'd had before, I'd have expected better, and at 6:45pm it's not like their higher rooms would be likely to all be getting booked at that point for that night so there's no extra cost to them that I can see. A potential regular customer and promoter lost.
Jonathan
Stayed 1 night in Feb 2025