Mercure Melbourne Albert Park

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Melbourne Albert Park

Exterior
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Miscellaneous
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
65 Queens Road, Melbourne, VIC, 3004
  • Albert Park Lake
    2 min walk
  • St Kilda Road
    5 min walk
  • Alfred Hospital
    13 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    29 min drive

Room options

Superior Suite, 1 Bedroom, Lake View

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Privilege, Room, 1 King Bed, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Family Room, Multiple Beds (Premium)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed

  • 63 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Melbourne Albert Park

Lakefront Melbourne hotel in Melbourne Central Business District with a fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Mercure Melbourne Albert Park offers 209 accommodations with a safe and coffee/tea makers. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mercure Melbourne Albert Park. During your stay, you're just a quick walk from St Kilda Road. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy local cuisine at Windows Restaurant, a fine-dining restaurant with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Albert Park Lake and 5 minutes on foot from St Kilda Road
Mercure Melbourne Albert Park offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Melbourne Albert Park. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Windows Restaurant – Overlooking the golf course and garden, this fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar – Overlooking the golf course and garden, this café specialises in Modern European cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Atrium bar & lounge – Overlooking the golf course and garden, this cocktail bar specialises in local cuisine and only serves dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 for adults and AUD 38 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium bar & lounge
  • Espresso Bar
  • Windows Restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (210 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 38 for adults and from AUD 38 for children
  • Covered self-parking fee: AUD 25 per day
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day (3-device limit). WiFi in public areas is also free for up to 24 hours per day (3-device limit).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Mercure Melbourne Albert Park Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 337 out of 1025 reviews" "
Rating 8 - Good. 346 out of 1025 reviews" "
Rating 6 - Okay. 188 out of 1025 reviews" "
Rating 4 - Poor. 104 out of 1025 reviews" "
Rating 2 - Terrible. 50 out of 1025 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to be close to MSAC, therefore the hotel was convenient. Facilities were good, nothing brand new or fancy, but everything was in working condition.
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2024

10/10 Excellent

Haidee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Room was fine, nothing special. Good location with meals available Had issue with parking where ticket didn't get authorisation at reception and had to wait 10 minutes for attendance in carpark. I really think this hotel being out of the city should have free parking included. Was very surprised it was $22 extra.
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2024

8/10 Good

Jacqueline and Martin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel as it was nearby to a wedding we were attending. It didn’t have much that was in walking distance though in the way of shops or eateries. The whole shower situation wasn’t good at all with the water temperature fluctuating constantly from cold to scalding hot- very dangerous for children or the elderly.
Stayed 3 nights in Aug 2024

8/10 Good

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

byron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Irfan

Stayed 2 nights in Jul 2024

4/10 Poor

DONALD

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Fitri

Stayed 3 nights in Jul 2024

8/10 Good

Kosala

Liked: Cleanliness, staff & service
Loved that it was near the Albert part lake. Overall it was a good stay. I stayed there for 13 nights, the room was outdated, the carpet was worn out in some areas, my bed was made everyday(even when I had DND sign on the door one day) but cant say it was vacuumed every day. Overall ok stay
Stayed 13 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room was noisey, could the road noise and sometimes the neighbours talking late at night till 2am
Stayed 2 nights in Jul 2024

6/10 Okay

Athir

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

Rohan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rang the concierge twice for extra pillows , failed to turn up at all . Apart from that the kids and I loved it .
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Ravinder

Travelled with family and small children
Liked: Property conditions & facilities
Poor room service
Stayed 6 nights in Jun 2024

10/10 Excellent

Anne

Stayed 2 nights in Jul 2024

8/10 Good

Hilary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and overall it was the best stay in Melb ever . If there had to be a small negative , the bar closed too early (they could’ve made a lot more out of us !) and a pet dislike of showers over baths. Thanks for a great stay !
Stayed 4 nights in Jul 2024

10/10 Excellent

Ebony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and would highly recommend the Mercure on Albert Park. Staff were friendly, helpful and it was clean and comfortable. Parking is expensive, Mercure give you a $25 voucher to cover the undercover parking located behind them but it still costs you $25 and this happens every time you take your car out.
Stayed 1 night in Jul 2024

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Luke

A pleasant stay
Stayed 2 nights in Apr 2024