Novotel Melbourne Airport

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Melbourne Airport

Meeting facility
Exterior
Breakfast and dinner served, Italian cuisine
Body treatments, hydrotherapy, aromatherapy, body scrubs, facials
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service

Explore the area

Map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045
  • URBNSURF Sports Park
    ‪4 min drive‬
  • Progress Reserve
    ‪11 min drive‬
  • DFO Essendon Shopping Center
    ‪15 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪4 min drive‬

Room options

Superior Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Novotel Melbourne Airport

Hotel with free airport shuttle, near URBNSURF Sports Park
An indoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour health club, a sauna and a conference centre are on-site. Change of towels is available on request
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Novotel Melbourne Airport, you'll be within walking distance of URBNSURF Sports Park. Features include free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Boccata
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and Pilates classes
  • Just a 4-minute drive from URBNSURF Sports Park and 7 minutes from Westfield Airport West Shopping Centre
  • Free airport and local-area shuttle service
Novotel Melbourne Airport offers its guests an indoor pool, a 24-hour health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include 16 meeting rooms and coworking spaces. Event space at this hotel measures 4015 square feet (373 square metres) and includes a conference centre. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Novotel Melbourne Airport. An area shuttle within 400 metres and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. A complete renovation of Novotel Melbourne Airport was completed in July 2024.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:00 AM.
Boccata – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings – This café serves breakfast, brunch, lunch and light fare. Open selected days.
Amber State Taphouse – On-site pub. Happy hour is offered. Open selected days.
Boccata Wine Bar – This wine bar serves dinner and light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 400 metres
  • Area shuttle
  • Secured parking on site (AUD 30 per night)
  • Secured valet parking on site (AUD 65 per stay)
  • Secured extended parking on site (AUD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amber State Taphouse
  • Boccata
  • Boccata Wine Bar
  • Small Holdings

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Pilates classes
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • Free cot
  • Highchair
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference centre (4,015 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Lift (203 centimetre wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's all mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40.00 for adults and from AUD 20.00 for children
  • Secured self-parking fee: AUD 30 per night
  • Valet parking fee: AUD 65.00 per stay
  • Secured extended parking fee: AUD 30.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Novotel Melbourne Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's all mobile app before check-in.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 108 reviews" "
Rating 8 - Good. 26 out of 108 reviews" "
Rating 6 - Okay. 12 out of 108 reviews" "
Rating 4 - Poor. 2 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay before early flight
Great hotel for stay when travelling. Close to the airport. Very convenient
Stayed 1 night in Oct 2024

8/10 Good

Mathias

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easy and nothing was too much trouble.
Stayed 1 night in Oct 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location and room in very good condition. Somewhat disappointed at slow check in with the self-checkin not working. Also disappointed at lack of glasses in room to drink water, forcing us to use expensive water from in room fridge as very late at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Stayed 1 night in Oct 2024

8/10 Good

Dorothee

Travelled with family
Liked: Staff & service, property conditions & facilities
The beds were very comfortable. The bathroom was well fitted. We loved the pool. Breakfast was delicious. We booked the location for convenience to the airport & included shuttle bus. However on our night of arrival the shuttle bus was not available. There was a huge line at checkin due to a cancelled flight. It was not communicated that you don‘t have to wait in line with an existing reservation. I only found out as I asked at the seperate Ibis checkin, after waiting in line for a considerate amount of time.
Stayed 1 night in Oct 2024

10/10 Excellent

Fleur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property os spacious and beautifully designed. A very restful experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mad place to stay at very clean rooms and friendly reception team
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, very polite staff…will continue to stay at the Novotel brand hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

8/10 Good

william

Stayed 1 night in Aug 2024

6/10 Okay

Ruvin

Liked: Cleanliness, amenities, property conditions & facilities
I had to call 3 times to the service desk for a simple maintenance problem. The third time they even did not answer.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
Fantastic Airport hotel. Hasn’t been open long and it’s got that new vibe. The gym is the best hotel gym I’ve ever seen. Room service prices were a bit expensive but guess that’s expected at a nice hotel now
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem I had was with the in room air conditioner. I couldn’t turn off our turn down. The restaurant was first class, amazing meal and staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel, although just a bit far if you have big bags. Really nice staff, super awesome gym. The restaurant is acceptable and breakfast pretty good.
Stayed 2 nights in Sep 2024

6/10 Okay

Susan

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful room, very comfy beds, great breakfast, the only downside, staff don’t seem to smile when you say hello, and our lunch and dinner were served cold, cold burger and cold chips, staying again one night next week, so hopefully no cold food
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

6/10 Okay

Suzsan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great hotel close to airport, our room date included a shuttle and breakfast. Arrived from UK at 10pm no shuttle, an hour in the gold with elderly travellers all waiting for a non existent shuttle. Did find later about a ‘Uber/taxi’ strike which prevented it working that night but seemed not to affect any of the other hotel shuttles which zoomed back and forth. That was by email, I never got in the 12 hour flight. Also no pickup from the hotel for half a dozen calls. Then had to get a taxi, $27 for 3 min drive, but did not get a receipt so could not be reimbursed. Finally to check in, confirmed we are all getting breakfast included in the price of the rooms, our friends to room 209, us to 249 Room 249 doesn’t exist !!! So back down to get the right room my husband goes, new room on the 5th floor but me and the luggage are on 2nd floor which can’t be accessed by a 5 th floor card . Anyway, finally get to sleep. Great room, no complaints. Go for breakfast to find neither rooms are on the list. On the last nerve I had, the dining room manager was ever so kind and let us have breakfast, which was also very good. But the stress this whole booking took on our group was extreme. Suggestion, stay by all means, great room and breakfast BUT make sure you arrive within business hours and triple check every part of your booking.
Stayed 1 night in Sep 2024

10/10 Excellent

Lauitiiti

Travelled with partner
Liked: Staff & service, property conditions & facilities
Comtable bed clean room everything is good
Stayed 1 night in Sep 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice while making connections. Brand new hotel. All good with exception of the first night which had a very dirty floor in the entrance and bathroom. Too tired to take to management but upon leaving a manager requested feedback. (most unusual but effective). Second night a week later all issues were resolved. Very comfortable pillows and mattress. Breakfast was amazing both times.
Stayed 1 night in Aug 2024

6/10 Okay

Brett

Stayed 1 night in Aug 2024

8/10 Good

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 1 night in Aug 2024