See all properties

Novotel Melbourne on Collins

4.5 star property

Choose dates to view prices

Photo gallery for Novotel Melbourne on Collins

Exterior
Indoor pool
Junior Suite, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace
Bar (on property)
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
270 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Melbourne Central
    ‪8 min walk‬
  • Crown Casino
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Living room | 32-inch LCD TV with satellite channels, TV, pay films

Family Suite, Multiple Beds

  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace

Accessible Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Down duvets, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Stamford Plaza Melbourne

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1672)
The price is CHF 146
for 1 room
includes taxes & fees
24 Apr - 25 Apr
Stamford Plaza Melbourne

About this property

Novotel Melbourne on Collins

Family-friendly hotel connected to a shopping centre in Melbourne with a fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Novotel Melbourne on Collins offers 380 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Melbourne on Collins's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy local cuisine while dining at Lane Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the location
  • Steps from Collins Street and 8 minutes on foot from Melbourne Central
Novotel Melbourne on Collins offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 7018 square feet (652 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Novotel Melbourne on Collins. For a fee, parking is available.

This Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Lane Restaurant – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar – This café serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Offsite parking available (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 38 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,018 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 to 38 for adults and AUD 0 to 38 for children
  • Valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 1006 reviews
Rating 8 - Good. 332 out of 1006 reviews
Rating 6 - Okay. 129 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

decio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel used gym and pool has a spa also which was nice centreally located so can see all melbourne cbd easily, near 3x tram stops so can go anywhere in cbd free of charge also bonus
Stayed 6 nights in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I stayed for the first time and it had been a great experience. Great service and amenities. We booked the junior suite which was perfect for our young family of 4. We want to book again! The location is fantastic and great for families.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and kind. The facilities were clean and user friendly like the pool and the table tennis family area. Location was perfect and we were in walking distance to all the great local cafe's and coffee shops as well as perfect location for access to the trams. Room was very comfortable and clean, rooms made up daily for us and great internet WIFI. Comfortable beds and pillows also. Will definitely book again on our next trip to Melbourne.
Stayed 3 nights in Dec 2024

10/10 Excellent

samip, dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

KALON

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything
Stayed 2 nights in Dec 2024

8/10 Good

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location. Easy access to reception and room. Friendly staff.
Stayed 7 nights in Dec 2024

8/10 Good

Hyo Young

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was too dark, breakfast was good.
Stayed 6 nights in Dec 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service
The location was excellent for what we needed, but if you needed to park your car, the facilities across the road were terrible, which was not included in the price stay! A large green tarp in the centre of the building (looks like renovations or extra building is taking place) made the whole area green. It felt looking outside the window weird. Breakfast was good, but if you wanted a barrister coffee over the coffee machine, that was extra. Overall our stay was OK, won't be back though.
Stayed 1 night in Jan 2025

10/10 Excellent

Jack

Stayed 2 nights in Dec 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good experience!
Stayed 5 nights in Dec 2024

6/10 Okay

Kellyann

Travelled with family
Liked: Cleanliness, staff & service
I would have liked to see a microwave and toaster in the room so we could warm up food and make our kids breakfast. I also would have appreciated a queen bed and a sofa bed for my child cause we had to sleep in 2 single beds. The staff were lovely though and the hotels were kept clean and tidy! Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Hien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located on Collins St, walking distance to everything in Melbourne's CBD. Rooms were clean and spacious. Staff were all very friendly and helpful, a special shout out to the valet parking team, very quick and professional!
Stayed 1 night in Dec 2024

8/10 Good

andrea

Travelled with partner
Parking was difficult
Stayed 3 nights in Dec 2024

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room for our short stay. Lovely staff and reasonable room service menu. The breakfast room was very busy and a bit noisy - but it was a very busy time of year with the Cricket Test on. My only suggestion would be to use some noise calming devices in that area if such a thing exists. Otherwise a really enjoyable stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Great location. My only issue was that our shower screen EXPLODED at 3am and there was glass everywhere. Thank goodness we were asleep but it gave us a huge fright and we had to change rooms in the middle of the night. The hotel staff could not really have cared less to be honest! I understand it was a freak occurrence but there was no offer of anything - refund for the night, complimentary breakfast, not even a sorry for the inconvenience. I didn't make a fuss like I imagine some guests would but it was disappointing. The hotel was extremely lucky that we were not in the room when it happened, as we would have been cut to pieces. The screen exploded, not just cracked and shattered. My daughter was too scared to shower in the next room. I hope all screens are checked thoroughly. Doesn't give me faith in the building to stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Staff were amazing, friendly and helpful
Stayed 4 nights in Dec 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service
Great stay!
Stayed 6 nights in Dec 2024

8/10 Good

Mitul

Stayed 2 nights in Dec 2024

6/10 Okay

John

Stayed 1 night in Dec 2024

8/10 Good

Gabrelle

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Maria De

Stayed 2 nights in Nov 2024

10/10 Excellent

Jillian

Stayed 4 nights in Dec 2024

10/10 Excellent

Julieanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to all Melbourne has to offer
Stayed 1 night in Dec 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service
Heart of the city at your doorstep!
Stayed 2 nights in Dec 2024

2/10 Terrible

Rocci

Stayed 2 nights in Nov 2024