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Quest Ivanhoe

3.5 star property

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Photo gallery for Quest Ivanhoe

In-room dining
Microwave, stovetop, electric kettle, cookware/dishes/utensils
Reception
Flat-screen TV, DVD player
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Outdoor space

Explore the area

Map
72-84 Upper Heidelberg Road, Ivanhoe, VIC, 3079
  • Austin Hospital
    ‪3 min drive‬
  • University of Melbourne
    ‪9 min drive‬
  • Melbourne Museum
    ‪9 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪32 min drive‬

Room options

View all photos for Studio

In-room safe, desk, iron/ironing board, WiFi

Studio

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Flat-screen TV, DVD player

One Bedroom Apartment

  • 24 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Flat-screen TV, DVD player

Two Bedroom Apartment

  • 32 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium One Bedroom Apartment

In-room dining

Premium One Bedroom Apartment

  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Two Bedroom Apartment

In-room safe, desk, iron/ironing board, WiFi

Premium Two Bedroom Apartment

  • 76 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment

  • Sleeps 2
  • 1 Queen Bed

Premium One-Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

Studio

  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment

  • Sleeps 4
  • 1 Queen Bed

Two Bedrooms Apartment

  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Quest Ivanhoe

Aparthotel in Melbourne, in the vicinity of Princess Theatre
This aparthotel features WiFi in public areas, a business centre and conference space. Other amenities include self parking, concierge services and dry cleaning. Each apartment provides a microwave and an electric kettle, plus WiFi and a flat-screen TV with cable channels. A DVD player, a stovetop and a safe are among the other amenities available to guests.
Quest Ivanhoe offers 65 air-conditioned accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Melbourne aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quest Ivanhoe, you'll be close to Melbourne Cricket Ground. Features include a business centre, dry cleaning service and concierge services. This comfortable aparthotel has 65 apartments. Each apartment includes amenities such as a flat-screen TV and a DVD player.
  • Each apartment offers a flat-screen TV, a DVD player and a microwave
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 10 minutes by car from Melbourne Cricket Ground and 10 minutes from Princess Theatre
  • Pets welcome for a fee
Public spaces have WiFi for a fee. Business amenities include a business centre and meeting rooms. Event space at this aparthotel measures 753 square feet (70 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Quest Ivanhoe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Greek, Hindi, Macedonian, Spanish

Property amenities

Internet

  • Available in the apartment: WiFi (AUD 10 per day)
  • Available in some public areas: WiFi (AUD 20 per 24-hour period)

Parking and transport

  • Parking on site (AUD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 753 square feet of conference space
  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: AUD 200 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the suburbs
  • Near a metro station

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 65 units
  • Banquet hall

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (10:00 AM - 5:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: AUD 200 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 20 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 15 per night
  • Pet fee: AUD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Ivanhoe Serviced Apts
Quest Serviced Apts Apartment Ivanhoe
Quest Ivanhoe Aparthotel
Quest Ivanhoe
Quest Ivanhoe Ivanhoe
Quest Ivanhoe Aparthotel
Quest Ivanhoe Aparthotel Ivanhoe

Quest Ivanhoe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 241 reviews
Rating 8 - Good. 103 out of 241 reviews
Rating 6 - Okay. 17 out of 241 reviews
Rating 4 - Poor. 9 out of 241 reviews
Rating 2 - Terrible. 1 out of 241 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angila

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Lift nw all weekend. Poor advice as to car park lifts whereabouts. This should have a sign as there’s confusion with the Cole’s lift and Quest lift location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Very clean and reception staff very friendly and helpful
Stayed 2 nights in Sep 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The initial problem was that we were allocated a Studio apartment after booking a one-bedroom superior apartment. This was sorted after the first night and we were very happy to move into a nice one-bedroom apartment. A late-night, loud girls' get-together in a nearby apartment was disappointing but obviously difficult for management to control. Staff were very friendly and helpful.
Stayed 4 nights in Jul 2024

8/10 Good

Denise

It was nice would recommend few issues with linen/toiletries
Stayed 2 nights in Jul 2024

8/10 Good

Kim

Stayed 1 night in May 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, very quiet, we have stayed here before.
Stayed 2 nights in Apr 2024

8/10 Good

Ian

Stayed 1 night in Apr 2024

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to city
Stayed 1 night in Mar 2024

10/10 Excellent

ROSS

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Excellent location near shops, cafes, a supermarket and public transport. Parking was rather expensive at $15 a night.
Stayed 1 night in Jan 2024

8/10 Good

John Van De

Stayed 1 night in Dec 2023

4/10 Poor

Josephine

Disliked: Cleanliness
Crawling insects in bedroom and bed. Spent night trying to sleep on couch, unsuccessfully. Was told by management that it was due to trees near building that council would not allow to be removed. I was told I was ineligible for any refunds etc as I’d booked through last minute. Management did apologise though. Not very impressed.
Stayed 1 night in Jul 2023

8/10 Good

Ann

Liked: Cleanliness, amenities
Stayed 4 nights in Jun 2023

8/10 Good

Niall

Business traveller
Liked: Cleanliness
It was convenient to shops, restaurants and transport. The receptionists were very helpful and pleasant. The room was clean and comfortable. The connecting doors on studio rooms did not keep out the noise from next door.
Stayed 5 nights in May 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The ladies at the front desk were excellent
Stayed 1 night in May 2023

4/10 Poor

Shane

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom was very small with no room to hold toiletries. Toilet was not fixed securely to the floor (it actually moved). Towels had dirty marks and shower leaked. Worst Quest we’ve ever stayed at.
Stayed 1 night in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Home away from home
Great location for us to catch up with family and friends. Very convenient having the railway station walking distance from the hotel. We will definitely stay here again
Stayed 3 nights in Feb 2023

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Reception was very pleasant. Stairwell is a disgrace
Stayed 2 nights in Feb 2023

10/10 Excellent

Linley

Liked: Cleanliness, property conditions & facilities
Property was clean and tidy. Great communication and friendly staff.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Stayed 4 nights in Jan 2023

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and quiet

8/10 Good

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Apartments were handy to shops & in a good location
Stayed 1 night in Jul 2022

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was convenient for our purposes and met our expectations in all areas
Stayed 3 nights in Jul 2022