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Quest NewQuay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest NewQuay

Lobby
Premium bedding, in-room safe, laptop workspace, blackout curtains
Two Bedroom Executive Apartment | Balcony view
Two Bedroom Executive Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Outdoor space
  • Barbecue grill
  • Air conditioning
  • Dryer

Explore the area

Map
26 Caravel Lane, Docklands, VIC, 3008
  • The District Docklands
    2 min walk
  • Marvel Stadium
    10 min walk
  • Collins Street
    15 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    21 min drive

Room options

View all photos for Studio Executive

Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio Executive

  • 32 sq m
  • Studio
  • 1 bathroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive Apartment

One Bedroom Executive Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services

One Bedroom Executive Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

LCD TV, Netflix, iPod dock, streaming services

Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services

Two Bedroom Executive Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services

One Bedroom Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio

  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Executive

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 5
  • 1 King Bed

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, blackout curtains

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive Apartment

Premium bedding, in-room safe, laptop workspace, blackout curtains

Two Bedroom Executive Apartment

  • Sleeps 5
  • 2 King Beds

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, laptop workspace, blackout curtains

One Bedroom Executive Apartment

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Nesuto Docklands Apartment Hotel

Free WiFi
Air conditioning
Laundry
Gym
4.7 out of 5, Exceptional, (322)
The price is CHF 104
for 1 room
includes taxes & fees
3 Jan - 4 Jan
Nesuto Docklands Apartment Hotel

About this property

Quest NewQuay

Aparthotel with a 24-hour fitness centre, steps from The District Docklands
This aparthotel features a 24-hour fitness centre, a rooftop terrace and a 24-hour business centre. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. Each apartment provides a dryer and a fridge, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include an iPod dock and Netflix. Weekly housekeeping is available.
Quest NewQuay offers 221 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest NewQuay. During your stay, you're just a quick walk from The District Docklands. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available. This upmarket aparthotel has 221 apartments. Each apartment offers free WiFi and an LCD TV.
  • Each apartment offers a dryer, an iPod docking station and an LCD TV
  • Free WiFi
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The District Docklands and 9 minutes on foot from O'Brien Group Arena
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a rooftop terrace, and barbecue grills are also featured at Quest NewQuay. The aparthotel can provide concierge services and a complimentary food/drink shopping service.

Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.

Languages

Chinese (Mandarin), English, Greek, Hindi, Italian, Maltese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • IPod dock
  • LCD TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference space
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 221 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The property charges 1.43 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest NewQuay Apartment
Quest NewQuay Docklands
Quest NewQuay Docklands
Quest NewQuay Aparthotel
Quest NewQuay Aparthotel Docklands

Quest NewQuay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 602 reviews" "
Rating 8 - Good. 153 out of 602 reviews" "
Rating 6 - Okay. 28 out of 602 reviews" "
Rating 4 - Poor. 20 out of 602 reviews" "
Rating 2 - Terrible. 11 out of 602 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

8/10 Good

Jean Pascal

Stayed 3 nights in Sep 2024

8/10 Good

Amit

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Two twin bed were adjoined to make one large bed which I thought was a little inconvenient for me and late check out after 11 wasn’t offered.
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Liked: Amenities, room comfort
Great location in the heart of Docklands. The room we were originally allocated was dirty, the kitchen faucet was broken, and only one fork, knife and spoon (it was a studio room for 2 pax). We expressed our concerns to the front desk staff who were extremely understanding and helpful and allocated us another room (a 1 bed apartment as there were no other studio's available) Although some of the rooms appear to be below standard, we could not fault the service provided by the staff
Stayed 5 nights in Sep 2024

8/10 Good

sandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruby

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rafal

Business traveller
Liked: Cleanliness, room comfort
Stayed 12 nights in Aug 2024

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff on arrival and checkout, great location and parking just across the road
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, room comfort
Two room stay
Clean and well maintained. Staff were friendly and helpful. The only improvement could have been in the communication leading up to our stay where we made some requests for the room configurations but the rooms were set up as requested when we arrived so we were happy. We also received a late check out, which was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Glen Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were very obliging, we couldn’t fault them. Had 8 nights there and would recommend it.
Stayed 8 nights in Jul 2024

8/10 Good

adrian and kellie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and all you need but had adjoining door between our room and another persons room. Could hear everything including conversation.
Stayed 1 night in Aug 2024

4/10 Poor

Angela

Disliked: Cleanliness, room comfort
Better options around the area
Handy to free Tram and supermarkets. Unfortunately basic requirements cannot be met. Kingbed room booked - twin beds pushed together provided with gap in the middle - was advised by reception at checkin that the hotel provided King size beds in ALL rooms; Twin quilts made as King quilt cover so would fall to the side and leave a gap in the middle at night; Requested 2 extra pillows and told should check the wardrobe for more - which I had already done; Room not cleaned properly on checkin - dirty cup and empty drink can left; and also daily even though "full service paid for" as confirmed by reception; Basic supplies including coffee and milk not replenished even after requested. Total 7 nights stay - I had to request basic items on 5 evenings (and that's only because Sunday there is no housekeeping). Lots of other better options around the area.
Stayed 7 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Hongyan

Travelled with family
Liked: Cleanliness, amenities
Everything is good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Quinten

Liked: Cleanliness, amenities, property conditions & facilities
Great location & quiet overnight, walkable to everything & tram not even a block away.
Stayed 1 night in Jul 2024

8/10 Good

Marcus

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

KEFU

Travelled with family
Liked: Cleanliness, property conditions & facilities
Reception is friendly. Great location surrounding shopping mall and restaurants. Easy commute to CBD.
Stayed 10 nights in Jul 2024

8/10 Good

Susan

Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Stayed 1 night in May 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this property. Great location for O’Brien icehouse, marvel stadium, docklands area. Will be back for sure.
Stayed 1 night in Jun 2024

8/10 Good

Goeoffrey

Stayed 3 nights in May 2024