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Sheraton Melbourne Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Melbourne Hotel

Suite, 1 Bedroom, Non Smoking, City View (Corner) | View from room
Indoor pool
Breakfast, lunch, dinner served; international cuisine
Suite, 1 Bedroom, Non Smoking, City View (Corner) | Living room | 40-inch LCD TV with cable channels, TV, iPod dock
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Gym

Explore the area

Map
27 Little Collins Street, Melbourne, VIC, 3000
  • Parliament House of Victoria
    3 min walk
  • Collins Street
    3 min walk
  • Princess Theatre
    3 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    29 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Garden View (Corner)

Room, 2 Double Beds, Non Smoking, Garden View (Corner) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden View (Corner)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View | View from room

Room, 2 Double Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

40-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View (Corner, Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, City View (Corner, Balcony)

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Corner)

Suite, 1 Bedroom, Non Smoking, City View (Corner) | View from room

Suite, 1 Bedroom, Non Smoking, City View (Corner)

  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Melbourne Hotel

Luxury Melbourne hotel in Melbourne Central Business District with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna. Housekeeping is available on request.
Sheraton Melbourne Hotel offers 174 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Sheraton Melbourne Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at Little Collins Street
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with detox wraps, hydrotherapy or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Parliament House of Victoria and 3 minutes on foot from Princess Theatre
Sheraton Melbourne Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Sheraton Melbourne Hotel. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Little Collins Street – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Terrace Bar – This cocktail bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (AUD 35 per night)
  • Valet parking on site (AUD 70 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 25 to 40 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Little Collins Street
  • Terrace Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 to 40 per person
  • Self-parking fee: AUD 35 per night
  • Valet parking fee: AUD 70.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Melbourne
Melbourne Sheraton
Melbourne Sheraton Hotel
Sheraton Hotel Melbourne
Sheraton Melbourne
Sheraton Melbourne Hotel
Sheraton Melbourne Hotel Hotel
Sheraton Melbourne Hotel Melbourne
Sheraton Melbourne Hotel Hotel Melbourne

Sheraton Melbourne Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1001 reviews" "
Rating 8 - Good. 252 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

AMANDA, FERNTREE GULLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Super clean and comfortable. Close to great restaurants and bars. Will definitely stay here again. Stayed on the 8th floor and the smell filtered throughout this floor was divine!
Stayed 1 night in Sep 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I was being picky, I felt that the jacuzzi in the pool area should be seperate to the pool and kept at warmer water temperature
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at Sheraton Melbourne. My room was well appointed and flawlessly clean. Staff were professional, courteous, helpful and friendly. In-hotel dining was good. This Sheraton is a nice option if you prefer a little more boutique/intimate feel than some of the larger hotels that can feel more impersonal. The only disappointment was that the sauna/steam room is not well-maintained - the thermostat is broken & inaccurate (so the steam room is too cold to be effective) and there are many broken/missing tiles, both of which are well below the standard of facility expected in a 5-star hotel and detract from the overall experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

RAJRISHI

Stayed 2 nights in Aug 2024

10/10 Excellent

Sharad

Stayed 2 nights in Aug 2024

8/10 Good

Rodney C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buffet breakfast was ordinary
Stayed 2 nights in Aug 2024

10/10 Excellent

Aleta

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in the beautiful opulence of the Sheraton. The only room for improvement I can see is raising the temperature of the water in the whirlpool so it is warm.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for a city staycation.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

STeve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and central
Stayed 2 nights in Jul 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay, easy check in process, wine and chocolate for our daughter’s 18th with a beautiful handwritten note and the breakfast, magnificent.
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Stayed 1 night in Jul 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Jul 2024

10/10 Excellent

Rachael

Stayed 1 night in Jul 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Pillows were horrendous. Need to have latex option.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute beautiful hotel with really friendly staff. Rooms were so well thought out and very clean. Minimum noise from outside. Would highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

6/10 Okay

Ngan

Travelled with family
Very average, not value for money
Stayed 2 nights in Jun 2024

2/10 Terrible

Colin

Travelled with family and small children, Business traveller
Liked: Amenities
Disliked: Staff & service
Disappointed
Stayed 1 night in Jun 2024

10/10 Excellent

Han Yong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay for 3
Hotel is in the centre of the CBD area. Staffs are friendly and helpful. Room is spacious enough for a family of 3.
Stayed 6 nights in Jun 2024

10/10 Excellent

Hwa Meng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 3 nights in Jun 2024

6/10 Okay

Dong

The facilities are very old, and I didn’t realize it was next to a pub before booking, which caused quite a bit of noise. There is no on-site parking, and I had to pay an additional $35 per day for overnight parking at a public lot across the road. Almost forgot, they also charge extra for credit card payments.
Stayed 3 nights in Jun 2024