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Urban Apartments Melbourne on Elizabeth

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban Apartments Melbourne on Elizabeth

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Point of interest
Exterior
BBQ/picnic Area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
  • Business services

Explore the area

Map
250 Elizabeth Street, Melbourne, VIC, 3000
  • Emporium Melbourne
    1 min walk
  • Beneath Driver Lane
    1 min walk
  • Melbourne Central Station
    4 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    26 min drive
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Room options

View all photos for Deluxe King Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Studio

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Executive Apartment

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Queen Studio

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Executive Apartment

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Urban Apartments Melbourne on Elizabeth

Family-friendly hotel in Melbourne
Along with a business centre, this smoke-free hotel has laundry facilities and barbecues. WiFi in public areas is free. Housekeeping is available on request.
Urban Apartments Melbourne on Elizabeth offers 70 accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 25-inch LCD televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of Urban Apartments Melbourne on Elizabeth's great location. During your stay, you're just a quick walk from Melbourne Central. Features include free WiFi in public areas, plus a business centre and laundry facilities.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include a business centre, laundry facilities and a lift
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Emporium Melbourne and Melbourne's GPO
WiFi is free in public spaces. You'll find a business centre on site. A terrace, barbecue grills, and laundry facilities are also featured at the family-friendly Urban Apartments Melbourne on Elizabeth.

This 4-star Melbourne hotel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 40 per day)

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 2.2 per cent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 8:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 40 per day (1312 ft away)
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 8:00 PM
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. A virtual front desk provides assistance to guests.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Elizabeth Melbourne
Melbourne Somerset
Somerset Elizabeth
Somerset Elizabeth Apartment
Somerset Elizabeth Apartment Melbourne
Somerset Elizabeth Melbourne
Somerset Melbourne
Somerset On Elizabeth Hotel Melbourne
Somerset On Elizabeth, Melbourne Hotel Melbourne
Somerset Elizabeth Melbourne Apartment
Somerset On Elizabeth Melbourne
Urban Apartments Melbourne on Elizabeth Hotel
Urban Apartments Melbourne on Elizabeth Melbourne
Urban Apartments Melbourne on Elizabeth Hotel Melbourne

Urban Apartments Melbourne on Elizabeth Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 1001 reviews" "
Rating 8 - Good. 366 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, close to the mall and tram stop. Room was clean but a bit outdated. Staff at the front desk were lovely and helpful. For the price, it was a reasonable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alberto was Amazingly helpful and friendly - he helped us with our bags and couldn't do enough. Check in and out was seamless and easy and they were very happy to hold and watch our bags on the last day when we had additional meetings to attend after check out. Location is great - close to lots of shops and amenities and walking from place to place was easy!
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
This stay was a convenient location in the CBD of Melbourne, close to shopping, food and entertainment. Access was easy and checking in and out was simple and quick. Unfortunately it could do with some improved sound proofing around the windows and our toilet had a drip, simple fixes
Stayed 1 night in Sep 2024

8/10 Good

Ott

Stayed 1 night in Aug 2024

4/10 Poor

Wayne, Helensvale

Liked: Cleanliness, staff & service, amenities
The apartment was lovely, clean and well maintained. BUT the smell of people cooking in other apartments was horrendous it somehow came into my apartment and was so strong.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and close to attractions
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ash

Stayed 1 night in Aug 2024

10/10 Excellent

Lyndon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 Br apartment with 2 bathrooms suited our needs. All rooms were well furnished and had modern appliances. The cleanliness of the rooms, appliances and bathrooms was most welcome. We would recommend this place to our friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable Great transportation Rooms are great and has ensuite
Stayed 4 nights in Aug 2024

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Aircon on 10th floor wasn’t working - horrible night’s sleep due to hot/stuffy room as well as only a top sheet on mattress (no mattress protector too) so sheet kept slipping mouldy/dirty bathroom. Moved to 7th floor- great aircon but dirty/mouldy bathroom and air vents. Reception staff were great at sorting issues out but disappointed that these issues were there to start with. Certainly made for an interesting stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

SHAUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Chieh Chern Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had stayed here while it was under Ascott's Somerset management, and now under the new management of Urban Apartments. Location wise it is fantastic and very convenient. House-keeping is now on request (which is fine), but the cups in the apartment were cracked / chipped and certainly showing their wear and tear. Please consider better maintenance in the apartments. Nevertheless, the reception staff were helpful, and emailed us when our room was ready, and were always attentive. The complimentary snacks in the apartment were very nice too! Thanks for a lovely stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness
The bathroom was very dated with the toilet seat not fitted properly. The seal around the window in the bedroom needs replacing because the wind whistled through the gaps.
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with group
Good location. Value for money.
Stayed 3 nights in Aug 2024

2/10 Terrible

Raymond, Granada Hills

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in very bad condition and was filthy. We arrived late in the evening and check-in by getting our key from a lockbox. The instructions were good and the obtaining the key was fine. However, when we got to the room we were shocked by how dirty it was. The plates weren't clean. The bathroom was disgusting. The carpet looked like it hadn't been vacuumed in several months. There was dust and dirt everywhere. Additionally, the shower water fluctuated from burning hot to ice cold continuously. We notified them through the app that night and the next morning went to the front desk to ask for another room. The first thing the person asked was if we took photos of the room. We did and responded as such. He said that we needed to email the photos to him before he can give us a new room. It was strange to us that there was no apology or other question, just asked if we had proof. They provided us with another room, which was cleaner than the first, but still disgusting. The shower was better in that the fluctuations in the temperature were not as great. We didn't receive the "gift of wine" as stated in the listing. Definitely would not stay in this place again and would encourage the health department to shut it down.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well priced, clean and tidy, friendly reception
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city option for that area
Confusing checking /access Once through that cosy place close to what we were there for so was great location.
Stayed 1 night in May 2024

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location
Stayed 2 nights in Jul 2024

8/10 Good

Kareena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was spacious and suited my needs. Quiet considering it was in the heart of the CBD.
Stayed 2 nights in Jul 2024

8/10 Good

Brandon

Business traveller
Liked: Cleanliness
Bedroom curtains broken, washer/dryer barely worked.
Stayed 1 night in Jul 2024

10/10 Excellent

Tas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large well appointed apartment
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Good location, seamless check in and out, good value for the provided amenities but could be more modern i.e. TV could be bigger
Stayed 8 nights in Jul 2024