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Canopy by Hilton Memphis Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Room, 1 King Bed with Sofa bed, Corner | Living area | 47-inch flat-screen TV with digital channels, TV
Lobby
Restaurant
47-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
164 UNION AVENUE, Memphis, TN, 38103
  • The Peabody Memphis
    ‪1 min walk‬
  • AutoZone Park
    ‪2 min walk‬
  • Peabody Ducks
    ‪2 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Hearing)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Corner

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Corner

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV

Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Centric Beale Street Memphis

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1275)
The price is CHF 215
for 1 room
includes taxes & fees
8 Feb - 9 Feb
Hyatt Centric Beale Street Memphis

About this property

Canopy by Hilton Memphis Downtown

Hotel with a 24-hour fitness centre, a short walk to Beale Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and dry cleaning. Housekeeping is available on request.
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Canopy by Hilton Memphis Downtown's great location. During your stay, you're just a quick walk from Beale Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Beale Street and FedEx Forum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at Canopy by Hilton Memphis Downtown. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Canopy by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1004 reviews" "
Rating 8 - Good. 225 out of 1004 reviews" "
Rating 6 - Okay. 97 out of 1004 reviews" "
Rating 4 - Poor. 57 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Memphis
Front desk and valet were great. Bartender was SLOW and not very busy. All employees were very friendly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Amenities
The way the bathroom was designed
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Beale Street
Great location to go to Beale Street! Not far from Sun Records too and across the street from The Peabody Hotel to see the ducks on display.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in downtown
This is a great place to stay. The room was very nice and comfortable. We didn't have hand soap or body wash, but when I asked for it they provided it in a timely manner. The location was walking distance to many things. The digital check-in process made things very easy. The staff was very helpful with everything including the valet service. I would definitely stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Travelled with family
Great great location walkable spots for meals and close to Beale. Beds need to be replaced a little uncomfortable but the staff is absolutely wonderful friendly and kind
Stayed 2 nights in Oct 2024

6/10 Okay

Keri

For the most part the stay was fine. Rooms were not cleaned enough, dirt, hair and extra trash on floor where you don’t look or pay attention to. Dusting certain piece of furniture in room needed to be done. Most hotel employees were not too helpful with giving info to guest. Info you need to know too. A incident happened in restaurant/bar while I was eating and it was very disturbing and not handle properly. But definitely thought Valer was on top of it the whole time that I needed them.
Stayed 3 nights in Oct 2024

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The elevators weren’t working, the TV didn’t work the entire time we were there, the USB ports to charge your phone didn’t work either. Hotel was clean and beautiful, convenient to restaurants and Beale street, staff was really nice and friendly.

4/10 Poor

Dana

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Stay
We were about 3 hours early for check in. Our room was ready and we were charged $40 for early check-in In 60 years of traveling I have never been charged for early check in. The hotel was practically empty. There had been a flood from the 3rd floor down. Restaurant was closed, Very inconvenient. Only one elevator was working \. Luckily there were very few guests. We were told by other guests that they had been notified of the issue and given an opportunity to change their reservation. we were not extended that courtesy. We would have chosen the Hilton across the street. For the entire stay there were loud fans all over the lobby. Base boards were removed and laying on the floor. It was a construction zone. On the last day the one remaining elevator was out of order. My 70 year old husband had to carry our luggage down 4 flights of stairs. There was never a manager available. Very disappointing stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trendy and Convenient to Beale Street
Excellent check-in experience. Eboni and her Staff were very accommodating, offered helpful local fare recommendations and were responsive when assistance was required. I really love the decor throughout. The lobby is a vibe and im sure can be a fun, trendy atmosphere for cocktails with friends or soon-to-be friends when their an event in town or at the adjacent baseball venue. Excellent proximity to Beale Street. No concerns with personal safety while walking the couple short blocks during the day and at night.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sherry

Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Half the hotel flooded and smelled like it. Elevator was broke for half our stay. We were on the third floor. TV in our room was broke. Can’t recommend this hotel
Stayed 4 nights in Oct 2024

8/10 Good

Celia

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Travelled with family
Liked: Staff & service
Hotel facillties were pretty limited. Lighting in room was terrible.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room had a weird cologne smell. Housekeeping turned the room and there was no body wash, no tissues, and little conditioner. There was also a dirty rug with a sticky spot.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean, staff was very nice.
Stayed 1 night in Sep 2024

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were scheduled to see a concert at Autozone Park. The hotel was in the perfect location. Directly across the street from Autozone Park and less than a block from Rendezvous. Valet parking was expensive and the in hotel breakfast prices were also expensive. The hotel room was great, bed was comfortable and show was good and HOT! Staff was friendly and helpful. The ice machine on our floor was broken but there wer directions to use the upper floors for ice.
Stayed 1 night in Sep 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a Beale st stay
Stayed 2 nights in Sep 2024

4/10 Poor

Chevelle

Disliked: Cleanliness, staff & service, property conditions & facilities
The customer service was subpar
Stayed 5 nights in Sep 2024

10/10 Excellent

Dondre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient to the downtown area and what it has to offer.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohita Malay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sherri, Webster

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice and most of the staff were great. They received a lower rating because the cleaning staff left our door open. We called the front desk to tell them and to notify them that we didn't get any new towels. Eventually 2 large towels were delivered, but nothing else was replaced.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deron, Mckeesport

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 2 nights in Sep 2024

8/10 Good

Tory

Liked: Cleanliness, staff & service, property conditions & facilities
nice atmosphere.
Stayed 2 nights in Sep 2024